location, room and facilities excellent. spa and pool clean and good. bar meal also good.

great spa and pool area, morning breakfast was superb

was so much more than expected perfectly cooked pool and spa was fabulous friendly staff beautiful location

rooms were great, staff very accommodating, pool and spa area clean and not too big

spa facilities were very good

all the staff were friendly and very accommodating there was ample parking

restaurant was very good and reasonably priced, bar staff was very nice

great location, easy parking, clean rooms, comfortable bed. breakfast was fantastic

wifi was very patchy, the fittings were old e

n/a. location good for cleeve hill golf club

issue i had was it took so long for drinks to be brought to us when we make the orders at the spa area using

the bath in the room was lovely too and we had all the amenities we needed and space we needed

complimentary spa garden session did not make up for this inconvenience

the spa facilities are comfortable

we would have loved an outdoor spa/hot tub

the facilities were limited though as advertised with a swimming pool and spa but this was not part of the

it's a 25-minute walk to cheltenham spa train station

the only thing, the kids sofa bed was quite uncomfortable

very quick check in but informed of various local offers including free gym use across the road

nothing - all perfect - i missed breakfast because i slept so well ud83eudd29

as in i thought it was a spa hotel but wasn t and my children could not use the

the gym and spa which you advertise isn't on site,what a con

no pool/spa on site

spa is not on site it is just use of a nearby gym (5 - 7 minutes walk

we didn't realise the spa was not on site.

good spa and gym, free parking and plenty of it.

a room by the pool and spa is great

very comfy bed , fabulous jacuzzi bath, nice pool and spa pool, lovely cheerful staff

spacious room with good facilities and excellent cool air conditioning

gym and spa was a nice touch with more than enough to keep you happy especially the jacuzzi

only disappointment was the spa as it was difficult to find,it did not have a very inviting entrance and the

the spa didn t have a jacuzzi or hot room

located in a beautiful part of the spa

spa never answered the phone. never got to use steam room as fully booked every time we went.

we also only couldn't get the bath water hotter than lukewarm and sadly our spa treatments were cancelled last

staff did not give breakfast/check out/wifi info or even directions to room

they had arranged for me an early check in as i was about to come in the morning

it was pet friendly but surely should be deep cleaned

room was fairly comfortable, great large tv and good wifi

no early check in rain pouring in, wet curtains and window shelf

but the bar, spa, bed and outside of the place made up for it

excellent hotel ,spa superb,rooms clean and modern

spa was stunning and relaxing, every member of staff were lovely and attentive, the food was

the spa is great and well worth using

spa was amazing and food was delicious ud83dude0b

we used the spa at an extra cost but was worth it

as a spa hotel, but no free access to pool & basic facilities - you expect to pay for treatments - &

throughout the hotel and was clean and relaxing vibes having the spa facilities made it a better

drinks in the bar were slightly pricey, and we decided not to visit the spa for a quick swim as it would have

spa was very nice, dinner was great. younger staff were very attentive and professional

bigger spa wasn t much room on the saturday busy

friendly staff and spa facilities

hospitality, great food, very comfy bed and great spa i just wish we had booked more days

we had a spa treatment which i would highly recommend

were no instructions in the room listing the hotel facilities - meal times, lcation of the spa

spa was fantastic and clean, treatments were excellent and left feeling very relaxed

the spa was relaxing and easy to book into

we used the spa every day and it was very relaxing with great facilities

rooms, exceptional dining experience, staff attitude and an excellent spa treatment & facilities

downside was the pool area in the spa was a tad bit too hot for us to stay for too long but i know some people

air con free parking not booking spa a week beforej

the spa was a nice bonus and excellent value for money

we were made to feel very welcome on arrival and the staff at the pool / spa went over and above to make us

location with lots of parking : comfortable quiet rooms; great breakfast , excellent pool and spa (although i

pool and spa facilities were great as

definitely one for the ladies with a spa experience you won't forget

the outside courtyard area was lovely for a sunny day and the spa including pool, jacuzzi etc was great

will definitely do the spa next time though

spa could do with a few more loungers and chairs.

we used the spa facilities too which was a really great way to end the day

position.staff spa quiet. airconditioning

spa too busy with children and club members. was usually busy until 6

sauna not working and rest of spa needs some work.

and the facilities in the spa could have been a bit cleaner

pool and spa was excellent overall a great place to stay would stay

the staff were all so helpful and breakfast was very generous

very friendly staff and stunning setting. decent breakfast.

also need to point out in the clubhouse that some breakfast items have a supplement

they re literally on the golf course so people will be outside when you open the door to walk to the above

a really lovely stay,staff very friendly and helpful breakfast was excellent

it would have been nice to be able to book spa treatments

think there should have been a spa for that rate

we slept like babies loved the temple spa toiletries too-smelt divine

would love a small pool/jacuzzi and other spa facilities

there was a swimming pool or jacquzi, steam, sauna, spa that would have been even better

the spa facilities were fantastic too

everything, the room, the spa and the food exceptional

3 night stay, from the comfortable beautiful bedroom, the decor of the hotel, the high quality spa facilities,

the spa is really outstanding

cozy, stylish hotel, with excellent spa facilities, in a beautiful location

lovely spa hotel, great facilities and a great location.

building, tastefully and respectfully decorated; lovely room, great location, excellent spa facilities and

the staff, spa facilities and room were excellent.

being able to use the spa a couple of times during our stay was a real treat

nice place, the room, spa and dinner were the highlights

spa closing times

the spa is a nice bonus on our stay

the spa jacuzzi

western hotel, which i promptly signed, made full use of swimming pool, sauna and jacuzzi and spa , felt so good

the spa is so relaxing and the gym had a lot of machines on offer

the spa was not working correctly which was one of the reasons we picked this hotel so we were a little

for us was important to have parking and spa and we found this in whitehouse hotel

the jacuzzi was out of use whilst we were using the spa which was a little disappointing

spa and pool changing rooms needed a refurb

comfortable bed, great breakfast and very friendly and polite staff. spa was a welcome relief

everything especially the spa bliss!

spa was amazing

the spa facilities are really nice

the spa was amazing

like the spa bit of the hotel though the pool is a little bit cold for my liking