really liked the pool and the pool area

i had a small kitchen so i did not rest the provided breakfast

only thing i can think of that i did not like was the parking spots were a little to close to each other

our handicap parking space had a ramp and was close to our room

breakfast was good with several options

spa tub was not operational, it would have been nice to use if it was operational

the spa tub

was especially happy that the pool opened at 6 a

breakfast bar was great and i slept like a baby

the waiter and bar tender reuben was awesome

pool/spa is misleading on the ad online the spa/mini outdoor pool is fenced around but no privacy (

the spa pool was a great place to go relax.

a major highlight was the hot spa pool, which our 10-year-old eagerly used after our daily outings

loved that towels were provided outside for the spa area

the breakfast was excellent. i love the spa poo, as well. very clean and nice place.

we pulled the spa bed out the sheets were still on it from the guest before us

it was quiet so i was able to get a lot of rest room service could have been better

the laundry room does need some attention.

easy parking and great breakfast

the kitchen personnel were great and the cleaning people

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

the wifi was spotty and so was the tv maybe might want to look into that.

kids and dogs in breakfast area

pool could be kept up a little better and some fresh paint.

next night a huge party of kids and adults came in noisily at midnight

not scheduling room service often enough.

parking here after 9 pm is horrible

very convenient having complimentary breakfast. pool was perfect and staff was very kind!

indoor pool, the temperature dropped to the 60's first day of our stay and never rose above

to fill out card each day for room services you needed

room, the spa tub was amazing, comfortable bed, large room and bathroom, great customer service from ram in

even a nail spa right next door

the staff was amazing. the breakfast could be more diversified. pool was small but nice.

desk night staff was amazing, and very helpful with three kids in tow

the kids were not even able to go in because it was filthy

hotel was very dangerous, it took us a while but we found a safer way, pass it and go through a parking lot to

the wifi connection was fast and stable, and allowed me to work while there

hot protein at breakfast

the pool and the breakfast was great

guest laundry.

the hotel staff upgraded me to a king spa room that had a huge tub looking out on floor to ceiling windows over

cleanliness, gym, pool, love the hotel hallways, super luxurious and modern

we also saw a lot of young kids dressed like they re going to a ball

in room wasn t working, wifi sucked and charged late check out fee without any notice or warning

room service was ordered and delivered in a very timely manner.

had personalized massage at the spa across the street at jw, except it wasn t personalized because it felt

beautiful hotel on the water, super early check in, very close to amalie arena and the bars.

their version of room service was inadequate.

room service delivery charge of $5 on top of meal cost

my kids were shaking in fear it was so bad

eventually turned out to be a false alarm, leaving the kids hysteric, s compensation was not even suggested

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

the panoramic views on the pool deck are blocked by trees and foliage

having a full service spa on-site was simply amazing, and the

room / pool and location is great

wish the hotel had a laundry availability

also you can t beat 24 hour pool and gym access

the prices for the mini bar items.... so tempting but far too overpriced

the rooms have a small kitchenette with a full size refrigerator/ freezer

tv, iron, stove, refrigerator, coffee maker, microwave, kitchen sink, cookware etc

bottle of nice shampoo, the shower head, the office nook with seperate lighting, the ample kitchen, drawers,

a few pots to use for the kitchen

the fireplace was amazing!

hard i'm maintance was working her tail off for everyone bar tender ran the show outside by the pool great guy

locked out of your room while your kids are wet from being in the pool is not good

wifi never worked

right on the riverwalk, having a club room with access to the club lounge, wifi, lovely large pool, free shuttle

lack of gym equipment

jets on the spa did not have a lot of pressure

spa tub dirty and too noisy to even turn on

i like the room size the spa bath and the area

spa tub room

we were 2 rooms away from the breakfast area and we couldn't hear any noise

breakfast was so not worth it

breakfast offered a good variety, including vegan-friendly options such as oat milk

nice self-serve mini-mart, bar and breakfast buffet in the lobby

good breakfast, friendly staff, clean room. i would surely return.

i was on the 8th floor with the pool and bar

also the pool wasn't clean and the spa didn't work

pool, spa super

delicious breakfast, hot and generous, with a variety of choices to suit any diet or palette

terrible wifi

good parking

pool was great for the kids (aged 2-8)

excellent staff, clean room, great pool and location.

breakfast was simple and easy to grab and run & for the price of hotel-perfect

close to seventh avenue, staff always friendly, clean, good breakfast

the cheep cafe machine in the room. and the pool is tiny

jacuzzi spa tub didn't work.

spa tub in my room did not

friendly staff, comfortable bed, nice big spa bath, restaurant beautiful

i booked a spa that is no longer a spa i should have gotten a discount and wanted room service but our phone

com showed a spa tub

the spa was great! free parking! great food in all the restaurants!

the spa was great along with the pool

no bathtub or spa to soak in

the spa tub in the room was my all time favorite.

spa was the best jolinna/swosh was the best on setting up my reservation and making it a perfect