i also liked their spa

the hotel was great and the thermal spa so relaxing after long days on sleds

understand that there were restrictions at the spa

the mini spa is good, just don't like the sauna is off.

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

the restaurant is amazing the spa is really nice too

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

there was some noisy renovation but the hotel was great and the spa is very nice.

access to parking a bit icy

the parking is free and the location is only about 10 km outside of quebec city

the spa was closed and not enough lights in the room.

nice pool but poor lighting and none whatsoever in the spa area

there was a large pool and play area and there was a spa on the first floor

there is a spa for relaxing

the pool and spa area was very nice.

the spa and contemporary feel of the hotel and room

when my wife booked her spa package that showed on the web site, she only recieved a portion of the treatment

property is very clean, has a small cafe and spa on site

if you are not going to the spa it is a bit secluded from the city

the bed was very comfortable. i liked that there was a spa & coffee shop on site.

the location was ok. the wifi was fast enough. staff was friendly. easy and free parking.

the wifi connection was great

had trouble with the parking lot

the ac was great, lots of parking, very quiet.

the snow was piled in the parking place.

i believe we paid this much for a spa bath

only one thing i didn't like is that there is no laundry room

did not use the pool though i can't comment on that

we appreciated a friendly bilingual check-in and used the onsite wifi

we loved the look of the room, the bed was amazingly comfy and we loved the little fireplace.

disappointing about how cold the spa was - we finished a day at the mountains and were looking forward to a long

first room the spa was smeeling bad and wasn't clean

children not supervised by an adult and they were jumping in pool all the time tried to relax in spa but always

beds, very clean and modern with a great breakfast and a pool just big enough for the kids to get the crazies

lovely staff, pool area was clean, the suit was perfect

spa should have more space

and spa were closed due to refurbishment

small hotel pool was good for kids and for taking a quick dip

decent pool and very nice hot tub

1 room with 2 queen beds is very spacious for 3 adults and 2 kids. staff are very friendly.

nice, modern hotel with great indoor pool and electrical vehicle (including dedicated tesla) charging

room was lovely, comfortable bed and good heat/cool and fabulous bathroom and pool.

bar and restaurant closes early. no bar at the hotel.

location, pet friendly traveling with a service dog staff excellent

ev charging in a secure parking lot. we only stayed here for this reason.

also, try strom spa 5 minutes by car away

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

mini bar well stocked and spirits available to buy in bottles

great little bar right next door, with pub grub and outdoor viewing of all that walks by

bit noisy outside when the bar next door cleared out but we loved being able to have the window

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments (

the hotel s restaurant offers a terrific breakfast and lunch and several spa services

we're not given info on spa services

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

i would like to book the spa next time and plan to utilise the facility more

renovated hotel is in a very good location, central and with a very nice spa and gym

nice hotel close to the city center, friendly staff, great pool/spa area.

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

i have never pay tip for spa except in hotel manoir victoria

we were granted an upgrade and the rooms were very spacious

only thing i found the pool and spa were a little cool

the garden was really nice! we used the pool and spa more than we thought because of it.

visited the gym /sauna each day and some of the equipment did not work.

also, room service was great in the area of service, but none of us liked the food

the bar service was excellent

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

pool, bed and shower were great.

excellent location. quiet rooms. valet was good and handled ev charging well.

highly recommend a drink at the hotel bar and a meal at il teatro

they gym was great and the pool was better than i anticipated

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

the pool area, spa staff was friendly bed is comfy.

the food in the restaurant was amazing and the masache at the spa was amazing

service at bar slow, missing product. spa doesnt work, pool was too cold

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

missing a water spa or jacuzzi

the bathroom was spa like

50 dry laundry machine in the basement

no instructions for the wifi in the room nor on your keycard or envelope you get at check-in

pet rules : lots of pet paperwork on arrival , pet deposits and fees , and pet rules

walking into a clean room with the exposed brick and soft spa music was a great

the bed was comfortable and the wifi was fast

laundry facility

offer us early check in without ask for that, that was so kind even more when you travel with kids

kind staff and consideration for kids.

wifi and tv worked well

having a shared kitchen and common areas was a nice feature, although i didn't take advantage of them

i liked having the kitchen availability.

perfectly clean and awesome customer service help, and great amenities like the tub/fridge/ac/tv/wifi

wifi was perfect to use as well

room service albeit the connection to the restaurant 'next door' holds possibilities for

the gym is small, but has everything you need to work out

i like having a mini bar in the room although we didn't use it

i have allergies to most laundry detergents

on the online listing, i was expecting a well equipped gym facility which theirs was not

good wifi

don t miss visiting the museum of civilization liked the coffee bar at the hotel

room was very comfortable with lots of space, a comfortable bed and a fireplace (although we didn't use it)

bedroom was separated from the living area and kitchen by a paravan, no door

location staff wine bar coffee downstairs

hilton should offer a kids rate

the pool and exercise room are extremely nice along with the drink bar next to it you could spend the whole day

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

super cool outdoor heated pool and a sauna

there’s a rec room with pool tables, ping pong tables, air hockey for families with kids

enjoyed a spacious suite on the fourth floor

the room was beautifully appointed loved the shower and spa grade toiletries

our room was a suite with an excellent shower, soaking tub, sitting area, kitchen with dining table

daily room service is available unless you request no service, and the room was exceptionally clean and

room was lovely - the staff were very nice - dining in our room via room service was great food at a nominal

the pool is outside . very cold. my kids were disappointed.

also, our kids were really looking forward to using the pool but it was close both days we were there due to

gym 24h, sauna is also available

and that when i originally booked it was for 3 adults and 2 kids and when i called to ask a question about

staff accommodated us in bar area when we came down for breakfast and the breakfast room was totally full with

speedy room service even at the peak of dinner service in the restaurant

il matto food and room service was excellent

no room service. we got in late and getting food was hard.

we are grateful for the early check in, our room was ready earlier and we could enjoy our stay even a little

room service was long and inefficient, ended up canceling our order.

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

we walked to the strom spa from here

we had the junior suite with spa at the balcony and it was great

shower, spa bath, accommodation on ground floor opening onto lovely well-planted courtyard, very pleasant

wifi bit slow at times.

i wanted a spa treatment but they only had one aesthetician working that day and couldn t squeeze me

there are small, private rooms in the bar with fireplaces as well

the coffee beside the fireplace at the bar area, loved the soft music when we came in, wine glasses, very

bar and restaurant were closed while i was there

staff, location, decor, reflective of quebec city, beautiful restaurant and bar loved it all

pool, slide and spa were fun.

suite with spa bath and all, was very good and spacious

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

king bed, jacuzzi and a fireplace in the room plus a waterslide in the pool, the kids love this place

spacious, cleaness located nearby attractions and kind staffs. enjoyed breakfast

incredible location, fantastic staff and a lovely room and amazing spa bath

stairs very difficult for older people, spa area dirty, staff difficult to contact

the doors are connected to wifi and stopped working

despite advertising free wifi the signal strength was very weak and almost impossible to use due to constant

the noise the heater/fireplace when it came on. everything else was perfect

wifi got worse the more people there were in the hotel, but who wants to stay in long enough either

might be suitable for kids on school trips, but not ever recommend this to anyone else

wifi was a little difficult - but workable.

internet conection on the 3 and 4th floor so i had to go to the front desk to get signal for the wifi, except

sorry it just the kids that ruined my stay

was a little surprised that the spa area didn t have a sauna

i didn't care for was the pool area (way overcrowded with screaming kids) and the lockers for the spa were not

area and lack of separate locker area for people going to the spa was a dissapointment

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

make sure you take advantage of the pool and spa on the sixth floor

laundry facilities immediately opposite

wifi password wrong so unable to check mail when returning to room in evening

good wifi and very friendly staff (available physically until 20)

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi was weeak

the pool and spa were great, room was an excellent size, and the staff was friendly and helpful.

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

we liked the pool, the spa and it has access to the busy street full of restaurants

we missed any information about the spa for example

hotel with plenty of facilities, swimming pool, sauna, spa and gym

pool and spa area was nicely kept and enjoyable

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

the water temperature in the spa at the fitness center could have been a little hotter.

no laundry facilities

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

the price, the spa (pool / hot tub / sauna area)

the spa is perfect and the outside playground on hotel property adds the perfect touch

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

has a nordic spa and tropical pool area to enjoy

it is only open in the summer, and all the treatments at the spa were booked

spa and bed

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

the spa outside, the room far for reception and not easy to find

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)