full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

the spa is perfect and the outside playground on hotel property adds the perfect touch

spacious, modern and clean rooms

the hotel was clean, the beds were comfortable, the mini spa was perfect for relaxing after a long day

bathroom was a little small, and i wish the spa opened up a little earlier.

laundry facilities immediately opposite

good wifi and very friendly staff (available physically until 20)

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi password wrong so unable to check mail when returning to room in evening

wifi was weeak

i liked having the kitchen availability.

wifi was perfect to use as well

the wifi is not quite good, maybe the router is placed far away from the rooms

we're allowed to enter the sharing kitchen anytime and we also have a private kitchen in our room, which makes

there is also a shared area with kitchen, books, games and sitting area we loved our stay there very much

wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area

parking was very small and had a dead end one way road

very pleasant reception staff and room service staff.

room service outstanding and food from partner restaurant delicious

free parking (though usually almost full). helpful desk personnel.

spa should have more space

and spa were closed due to refurbishment

small hotel pool was good for kids and for taking a quick dip

wifi was very poor

they provide early check in and top floor as requested, which we

splendid location the accommodating and always smiling staff the gym (decent size and equipment for a hotel gym

pool isn't very accessible for people with disabilities

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

accommodating and always smiling staff the gym (decent size and equipment for a hotel gym) the pool table in

nice pool and gym

no railing into or out of the spa tub in our room. dangerous!!!!

the spa tub was good , the bed was comfy and cozy .

the spa in the room

the spa tub and the giant bed

not even a minute drive you have a huge shopping mall and inside the hotel itself, you have a pool, gym, restaurant

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

the water temperature in the spa at the fitness center could have been a little hotter.

pool and spa area was nicely kept and enjoyable

the pool could have been cleaner

plus the wifi was on and off all the times

we did not really like the restaurant (room service) and the hotel is not cute

and that when i originally booked it was for 3 adults and 2 kids and when i called to ask a question about

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

gym equipment and selection is quite old.

gym 24h, sauna is also available

hotel with plenty of facilities, swimming pool, sauna, spa and gym

we liked the pool, the spa and it has access to the busy street full of restaurants

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

was great must have been recently renovated room was very spacious and comfortable with large beds staff was

the spa tub in our room had fantastic bubbles

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

pool and spa could be cleaner

gym

but kids seemed to love it

liked it all. being picky, longer pool hours would be nicer!

the room service was fast and efficient, the room was clean and comfortable and the view from my room

top laundry service-helpful staff

so maybe having an indoor pool would be better, good for rainy days and kids-could even have doors that open

they had a ballroom for the kids to play games

room service was too expensive.

the snow was piled in the parking place.

the wifi was very bad, which lead to unhappy children.

sometime wifi is a bit slow.

had trouble with the parking lot

the wifi connection was great

only thing i found the pool and spa were a little cool

the garden was really nice! we used the pool and spa more than we thought because of it.

great restaurant in hotel and a place to do laundry

a spacious suite with a separate living area, a huge bathroom, an entry hall, and a handy kitchenette (fridge,

the bar service was excellent

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

had a nice gym and pool

the gym was small but had what we needed

excellent location. quiet rooms. valet was good and handled ev charging well.

they gym was great and the pool was better than i anticipated

old gym with a spa with a broke window

spa was closed,

our room was really tiny not a lot of space to move around the bed

restaurant is amazing. caviar spa is awesome great prize.

great pool, spa and play area for kids.

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

wifi could be faster but it was ok

love everything about the place close to the highway and the city and was with my family kids enjoyed the stay

large room, extra comfy bed, pet friendly and very clean

used sauna, swimming pool and gym

great location and room options with kitchen

even kids can easily walk to several landmarks

fireplaces in the rooms an added bonus

the fireplace without heat option was cool

the wine bar was cool too

i had an excellent massage in the spa section

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

i would like to book the spa next time and plan to utilise the facility more

the hotel s restaurant offers a terrific breakfast and lunch and several spa services

we're not given info on spa services

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

we were granted an upgrade and the rooms were very spacious

i have never pay tip for spa except in hotel manoir victoria

renovated hotel is in a very good location, central and with a very nice spa and gym

nice hotel close to the city center, friendly staff, great pool/spa area.

free wifi

in my case i heard the noise from the laundry very early in the morning

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

room beside us was were they did the laundry and where all cleaning supply s were and there was a lot of noise

sorry it just the kids that ruined my stay

the bathroom was spa like

missing a water spa or jacuzzi

i do believe they are building a restaurant and a gym: then the hotel will be a 10/10

no pool or hot tub. limited gym facilities.

we had a big room, but cozy with the kitchen and balcony with fireplace

also, try strom spa 5 minutes by car away

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

amenities were fantastic - snacks and mini bar; kitchen utensils etc

small, but nice gym

they left me a beautiful christmas card and some chocolates upon check in and after dinner were greeted with

we love this hotel parking safe everything was good

ample free parking and an excellent 5 star restaurant

it was very clean and comfortable. pool and breakfast was really good

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

bar on site and the restaurant was very overpriced

stairs very difficult for older people, spa area dirty, staff difficult to contact

incredible location, fantastic staff and a lovely room and amazing spa bath

the chef in the kitchen made me a special meal because i cannot eat dairy

bed was not comfortable, the wifi was not good at all

our room (the loft) was huge, had a kitchen and a great view of the chateau

was a little surprised that the spa area didn t have a sauna

i didn't use the pool and spa but went to look and it was spacious, lots of daylight and very clean

i didn't care for was the pool area (way overcrowded with screaming kids) and the lockers for the spa were not

make sure you take advantage of the pool and spa on the sixth floor

spa could have been better

i believe we paid this much for a spa bath

wifi was great

pool

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

it was nice and clean, reception was 24/7 , ample of parking space

we walked to the strom spa from here

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

we had the junior suite with spa at the balcony and it was great

shower, spa bath, accommodation on ground floor opening onto lovely well-planted courtyard, very pleasant

that area is open, with plenty of room and an adjustable fireplace

front desks taff amazing - so helpful. the little gym was clean and had good equipment.

it's a boutique hotel so room service is limited to dinner

very very pet friendly

no room service. we got in late and getting food was hard.

then she sent a room service lady upstairs and put a dangerous oil based space heater without any explanation

enjoyed a spacious suite on the fourth floor

the room was beautifully appointed loved the shower and spa grade toiletries

the amenities were plentiful, whether it was the well-stocked kitchen and laundry to the unexpected additional

the rooms are quite small so best for solo traveller or couple with no kids.

coffee, wifi

hotel with nice services like a bar and room service

i have allergies to most laundry detergents

limited bar service

of grab bar in the tub shower

great location very friendly front desk chromecast tv good wifi nice size room quiet

i wanted a spa treatment but they only had one aesthetician working that day and couldn t squeeze me

wifi was almost non existent.

wifi awesome and lobby fireplace to die for

they are super pet friendly. staff was very friendly and helpful.

tile grouting eroding from the gas fireplace front

walking into a clean room with the exposed brick and soft spa music was a great

also, the gym was small and had old equipment/machines

the room service is excellent

advertised that it had guest laundry

would like it if they offered room service from taverne louise downstairs...

the spa outside, the room far for reception and not easy to find

it is only open in the summer, and all the treatments at the spa were booked

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

spa and bed

it was quiet and the spa bath was big. we had no problem finding it.

we didn't book a spa room but got one anyway, and while it was nice it does make the whole room really humid

they also have a bar with some video slots

that is the office, bar and restaurant

really all good maybe could do with a laundry room for travelers to catch up on washing

first room the spa was smeeling bad and wasn't clean

children not supervised by an adult and they were jumping in pool all the time tried to relax in spa but always

disappointing about how cold the spa was - we finished a day at the mountains and were looking forward to a long

we caught a very early flight and the kitchen help made up a next to go breakfast.

i wish the lobby bar had more of a bar vibe

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

service at bar slow, missing product. spa doesnt work, pool was too cold

the pool area, spa staff was friendly bed is comfy.

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

the food in the restaurant was amazing and the masache at the spa was amazing

suite with spa bath and all, was very good and spacious

pool, slide and spa were fun.

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

it was clean and fresh looking. the breakfast was alright for a continental

gym was not very good