a swim would have been nice but the pool was dirty and the spa covered

refrigerator makes a moaning noise all night and the spa was not heated.

the pool, and the spa were great also the cava and wine perfect

spa was cold and often could not find staff for questions

the bed was too hard. the pool and spa were cold.

pool & spa was closed by the health department, and we were not able to use it

amazing spa tub

spa tub didn't work

the spa is not working. back injuries require the spa soak.

the staff was amazing. the breakfast was good, but could have been better. the tea is amazing.

smelly spa tub and roaches.

spa has tiles dirty or missing and lighting is terrible in room

good location and spa in room is nice bonus to relax before sleeping.

spa in room, but the tiles were broke off not replaced.smell of mold. had to use glade spray.

pool is gross and not usable

pool and spa was closed during the best times a person would want to use them

the pool and spa were both dirty.

the parking and no cover over the designated smoking areas

good free wifi and a lot of cable channels

00 non refundable pet fee

my daughter and couldnt) no outlets, one near floor by corner table and one hidden in shelf above kitchenette

i saw him doing the laundry:) he visible and cares about what you care about

wasn't expecting paying parking of $12 per day

parking wasn t bad

to covid, every amenity was closed; laundry, ice, housekeeping, pool, coffee

and spa were loved by my son

the pool and spa along with the fitness room

pet friendly a big plus

hotel restaurant with room service would have bin nice.

no room service, breakfast we had to leave to get food

the pool/spa area closes to early. should be 11:00 pm

i hope it is open this friday when i arrive so i enjoy the bar area as well

great rooms, nice bar with great room service food.

room we were given was right next to room service deposit and early it was very noisy with the girls banging

i loved the fact that my room was close to the fitness center as well as the pool

the breakfast buffet was yummy

pool jacuzzi gym view room bed shower luxury stay loved it all!!

our kids slept really well here

i stayed 3 nights & no room service due to covid-19. room was not made up.

room service yet

pool and spa were nice and warm even at night time

the spa and breakfast.

spa was green and disgusting

hospitalityfront desk and bar team make you feel welcome at the hotel. thanks

bathrooms really small. gym equipment was broken and unsafe

that i was given an upgrade, or at least comp a spa day.

the view and pool

we loved the atmosphere around the pools, lazy river, wave, pool, and waterslide

the water park had like 25 life vests which was a joke considering how big the hotel was

everything. kids enjoyed the pools

location, wifi, free coffee, smart tv

wifi, breakfast, and great staff

wifi tv was a bit difficult to set up, but we got it

location and super close to gaslamp area and petco park

wifi could of been a bit better our booster wasn t working well enough so our phones didn t

amazing view from the pool on the roof

that the bar was closed from 12- 4 at the pool.

the lack of room service was disappointing but i understand it was due to covid restrictions.

pool was great, and location was right in the center of everything

when room service came to clean the room, they put dirty sheets on the bed with blantant stains on them

we never do valet lol because she is scared they will mess the wheels up , room was great as well spa king suit

the spa bath was amazing the whole room was awesome the height n setting was nice

massage in spa was fabulous

spa studio room with the big soaking tub so relaxing with the views

very clean and it s pet friendly :)