new renovated rooms are beautiful!!! pool and spa are amazing!! clean!!!

large family pool

they have a lot of activities for kids and the restaurants there were very convenient

hotel has and awesome pool area where kids can spend a whole day in

was wonderful,very kid and pet friendly

pool and spa (much appreciated by kids), spacious room and spotlessly clean

and spacious room, bus stop outside to get to old town transit area

there is a wonderful pool and a spa on the first floor

room was very clean and comfortable. pool is spacious and bar nearby is great.

we enjoyed the food very much and the pool was very clean and great for kids

nice pool/spa area

also the jets in the spa were not working and the towels at the pool were

ft pool, separate 4 ft spa in the grassy courtyard and good food at the islands restaurant near the lobby

hotel itself was great, room was nice, pool and spa were great

spa and pool

hot/spa closed because of covid

gym, swimming pool

states pet friendly but no where was a designated area for them to utilize

s a nice hotel and love that the indoor pool and gym are open for 24hrs especially since the outdoor pool was

breakfast was great ! the pool/hot tub was divine !

hot tub/spa was super gross

property advertised that a spa was at the location and there was none, the pool was not cleaned for our stay of

breakfast was horrible, the room was small, no spa as advertised, parking lot a little small not able to

the pool is dirty and there is no spa as they advertised

i haven't used breakfast.

the spa was closed and we were really looking forward to sitting and relaxing after walking all day at

bunk room for the kids & breakfast

loved the location, the free breakfast, and the staff were all very nice and helpful

the kids bed were not as comfortable.

room service real slow

spa tub in the room was amazing

the spa tube was awsome.

boyfriend and i got a room with the spa bath

fully modernized accommodations. room was beautiful, spa tub was amazing

was quiet, great location, spa tub was awesome

i liked that they had a gym and spa and a pool

had a good size gym, pool, spa and a nice courtyard

) nice hot spa and outdoor garden

loved the kitchen, breakfast,and the happy hour plus food

staff was excellent breakfast manager was awesome

and spa not open but not mentioned when room was booked

spa was not hot barely warm at all

didn't like paying $30 to park in the lot after paying a lot for the room while the pool and spa were closed

wifi was slow.

the hotel had a pool, laundry and even had a bar at my convenience.

having the church in the theatre was nice and the spa onsite

thing i found that i did not like was the fact that i did not get to stay longer and enjoy the spa experience

staff is friendly, the food in the restaurant is wonderful, the spa was nice (we had massages)

the spa was awesome and massages from sarai was amazing

spa at site

the swimming pool and spa is great surrounded with nature.

pool and spa close vicinity to the convention center by bus close vicinity to the fashion mission valley

nice pool and spa pool, umbrellas with lights for eves around the pool

pet friendly

kitchen and nice room

the spa was over chlorinated. i itched for a few days after.

location the fact that the spa and pool was open late

clean room, comfortable bed. excellent pool and spa area.

the pool and spa were great

she never called to have dinner or use your spa and pool

the spa and breakfast.

spa was green and disgusting

pool and spa were nice and warm even at night time

the room was nice and clean th pool was clean the hotel was quiet and calm

kids all ages in jacuzzi tub looking very pissed in

there are additional fees from just about everything the resort offers - spa and pickleball, for sure

sauna,spa etc

spa employees were friendly and made for a relaxing mini vacation

once things are back to normal and spa is normal i wouldn t mind coming back to stay just to relax

wasn t many healthy choices on the bar menu

i will definitely be back- and look forward to visiting when the hotel and bar are reopened as well

was there mid week and everything was put away/shut down like the bar area

the fireplace was not working and the saloon was not open

when i arrived, he brought my parking pass out to the car

there is parking right in front

they still say you get a spa and continental breakfast

along 5 fwy, steep underground parking structure, no spa as listed in amenities, not walking distance to old

pool and spa were under repair and breakfast is still brown bag

the facilities & amenities were amazing we loved our room and pool area with the delicious breakfast served

parking 16$, pool dirty, whirlpool didn't work at all, fridge didn't work, wifi either, continental breakfast

we initially booked a king suite with spa bath and room was only available for part of our stay we pre-paid

the bed was comfy and the spa tub was perfect to end our night.

we opted for the spa tub and it was the highlight of our trip

the spa tub

gym,pool,cleanliness,breakfast architecture.

bed, beautiful hotel(although under construction), allowed us to check in early, room service food was delicious

guest laundry facilities were small and not maintained for a hotel that size and it cost me an extra $225

bar and breakfast are amazing, delicious and a great value

pool was fun and available until later than what it said in gate that was awesome for the kids

pool jacuzzi gym view room bed shower luxury stay loved it all!!

breakfast was out before we even got to it but everything else was great

they did not come for room service for 2 days

free parking and close to sea world

bed was very comfortable. plenty of hot water. great breakfast. staff was top shelf.

the pool and breakfast and location

the pool and the spa were

my kids enjoyed the pool and we plan on returning on our next trip

room was very clean and hardwood floor was a plus for kids

wifi password did not work. front desk mever answered the phone and room service never answered

didn't like the laundry room wouldn't open and my son over filled the bathroom and asked for help and all they

walking around you see the garden, pools, miniature golf, eating options, spa and also the beach with fire pits

really is a paradise - from the pools, spa treatments, private beaches, to the restaurants

restaurant service was great and spa service

beautiful grounds. great service. lovely spa good hamburger very quiet room fast check in

was great, you can stay in paradise point resort & spa whole time and enjoy your vacation no need to go out for

& spa closed at 11 pm

the spa was lovely and nicely appointed

very romantic. spa was a fantastic experience. every meal was delicious.

the spa had limited or no appointments (especially disappointed it was closed on mondays)

the spa was closed for renovations

room was clean and easily accessible, the wifi worked fine, and the front desk staff was courteous and professional

kitchen sink did not work, water was clogging

wifi was really bad. place was nousy.

they provided numerous kitchen cabinets in the room that were useless; instead, they could have removed them

the wifi was terrible, very intermittent

i do with they had a spa or offer some massage services near the beach

expensive ,,, no spa services, room seemed musty when i entered

our room was very large and spacious with a view of the bay that was gorgeous in the mornings

) also, spa services onsite would be divine

the gym was really great loved it && the cabanas were awesome

and spa were closed - this was our second stay here and if the pool was open i d rate it

spa and gym; very comfortable bed; gym staff extremely helpful; cleaning staff, while, extremely

the bed was amazing. the pool & spa and work out area was great.

pool and spa was perfect for lounging

awesome staff, excellent gym, suite was elegant and modern- very sexy

tub, spa was out of service

no room service

it’s hard to give kids a shower or a baby a shower

ordered room service for dinner to get the kids in bed for an early flight

room service was on time as we scheduled the night before

its spacious, from the bathroom, kitchen, and living area - it felt too big for me as i was travelling alone

uncomfortable bed. no kitchen table and chairs in queen suite. parking was expensive $50 a day.

a very clean kitchen with everything you need

the amenities were perfect. the pool was nice and the rooms were clean

the sports facilities are excellent, especially the gym and swimming pool, which were great additions

property itself was really nice, has a great pool/spa area and very clean rooms

quiet comfortable,the spa was amazing.

the pool was clean n the spa was great.

gated community with pool, spa and complementary daily newspaper

clean room and staff were great and informative pool and spa looked lovely but we never used beds were