in particular that they didn t mention on the reservation is that has private free parking, wifi was excellent

was told there was no fitness area even though it said there was online

one thing in particular that they didn t mention on the reservation is that has private free parking, wifi

the breakfast was my favorite part. the staff was also very kind

the last day or our stay we found out (when we saw a car parking next to one of the rooms) that there was

what they offer on the page is not what you get, we travel late with kids and we get there and the room is not

breakfast is beyond delicious (specially the coffee), the landscape is beautiful, as this is

only , so i am not sure why it popped up in my search in booking, since i m traveling with 2 kids (and i am

lovely and peaceful excellent service and wonderful breakfast

great location. friendly staff and the breakfast was really good.

the breakfast was poor

very nice lady working, breakfast was so good, and i loved the dog.

got an excelent massage from miriam, but sadly the massage room is close to the kitchen, and the noise might

and her staff did an awesome job from making a fire at night to delicious breakfast in the morning

there was not good wifi signal so the phone didn t worked at the room neither the projector to use netflix

the breakfast was good. the grounds were beautiful. hector (staff member) was nice and helpful.

the wifi was nor stable altogether is was a good

really sweet staff and owner with traditional food served for breakfast, lunch and dinner

wifi password did not work, staff gave wifi code to scan with camera but only worked for a short

breakfast was one of the best we have ever had when included in the price of the room

breakfast was wonderful, they even asked me if i would like something additional for my breakfast

room very comfortable and delicious breakfast

breakfast was average

breakfast started immediately upon request

short drive to the airport. lots of games to play. friendly staff. good breakfast

about the room, it barely has old and new towels, toilet paper and no amenities at all, not a single soap bar

wifi wasn't working in the room

additionally, the staff was accommodating enough to allow my two pets, despite the hotel s stated no-pet

the wifi in our outlying rooms was minimal

really bad wifi. shower was not the best.

there is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people

is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud

breakfast included and parking in front

very clean, it has parking, airport shuttle, includes breakfast and the staff very nice

wifi worked well and having to leave early was not a problem

hot showers, comfortable beds, good wifi, extremely accommodating staff, and stress-free airport access

free airport shuttle

place had a spa

the rooms are located on a golf course, and the foliage outside si green, tropical, and beautiful

also they have complimentary shuttle to the

breakfast is included and a ride back to the airport also

the room, the hospitality, the golf field, location, surroudings

nice and helpful people, we had like our own taxidriver, there is also a super nice spa close to the hotel, its

the included breakfast was good (typical colombian breakfast)

was a bit difficult to find because the location is slightly off and breakfast took a lot longer than expected

good hotel for a good price. good breakfast included in the price.

the most was the security, the cleanliness, the good treatment of the staff, the complimentary breakfast, and

the spa was exeptional, the staff was very profesional, kind and service minded and the location is

the spa was amazing!!!!! breakfast included

the spa was a dream

staff ready to assist, the food was great, the spa experience excellent, close to medellin and the airport, they

i wish covid was not a factor so we could have used the spa services

view is so beautifull,the pool is amazing ,loved the jacuzzi , service was top notch, this place is ridiculously

recommend parking in guatape and arranging lancha to get to property

pool was a little cold to use, but the scenery made up for it

the breakfast was good, the workers were attentive and kind. the location is beautiful

also, as being in front of the pool, we had to stand the noises from other guest until 4am in the morning

we also made breakfast in the open kitchen and loved the hot tub

management team is not proactive with the main info like restaurants, wifi connections

great meals prepared by the ladies, pool cleaned daily, good music and attentive host

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

facilities are clean and amazingly speedy wifi

she works the front desk and speaks english) was very helpful in arranging food, transportation, spa appointment

thoughtfully decorated, comfortable bed, wifi

fast wifi as we were working too

and restaurant space do have sensors consecuently you have to stay in your room locked, also wifi was very poor

staff was a bit rude when we asked about mosquitos and about room facilities (wifi password was hidden in a

also breakfast included is not great, have to pay extra for other options

attention, room service, facilities, landscape

bar area was well decorated and with a good vibe

breakfast can really improve

breakfast was so tasty, the staff is very friendly and accommodating

great location, beautiful room, nice breakfast, quiet area

breakfast was good, but ends too early at 10 am

breakfast exceeded expectations

t order dinner and they texted us and asked if we wanted food before they shut down the kitchen, breakfast was

loved the amenities in the rooms and the room service

fantastic location, healthy delicious breakfast

good wifi

view, bed was super comfy and breakfast was delicious, spa bath was good and they light the fire for you at

the view over the lake is spectacular and we enjoyed the personal spa on the top of our cabana as well as the

we had ordered room service and we were incapable of eating it in the kitchen as there was water pouring down

loved the breakfast options

everything from the view to the breakfast too i mean it was raining, but that wasn t the hotel s fault

the pool area looked nice but didn t use it

wifi does not quite work so well from the bedroom where i was unfortunately their catering was not

wonderful relaxing place. nice pool. comfy bed. quiet. safe. lovely surroundings.

the pool was a little dirty

very comfortable. beautiful venue. great pool and others.

yes, there is a kitchen in the unit, but there are zero cooking tools (no pots, pans, nothing) so why have it

facilities, the suite had a great view and included an entire kitchen

super large room with 2 baths and kitchen. nice balcony space and views.

the hotel and rooms feel like a hospital. you need to pay extra for room service.

the parking lot security personnel are fantastic and very helpful

friendly staff, clean, gym.

the view from the pool is amazing, pool and jacuzzi are a must of course

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

loved the service, the modern and comfortable room, the view, the pool, the bar and the restaurant - amazing

the room, the pool, the view

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it

awe some typical colombian breakfast

breakfast was amazing

breakfast was good too and check-in was quick and easy

my next room was located facing the parking lot and main street so it was unbearably loud even with ear plugs

for further surprises, in the morning, breakfast is scheduled like getting a deck chair on the titanic on an

wifi could have been stronger in the tent, but you're supposed to be enjoying nature

views, it's really beautiful ud83cudf04 ud83dudd38super nice & great service ud83dudd38the breakfast ud83cudf7

the chef and kitchen staff were great

needs more activities to do at night, ei a bar or lounge area

we booked a romantic dinner on the lake and alex was great (also at breakfast)

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

quiet and very clean breakfast was very nice. staff pleasant

slow wifi - long haul to centro - not near to much of anything - expensive taxi ride to get any

wifi doesn't work in the room

the river ,the quietly peaceful breakfast was amazing and most of all the people who work there

the breakfast was delicious

the breakfast served was good

breakfast was good and served at the room

the wifi was instable and i would double check whether the restaurant is open

make our stay so much better, very attentive, great service, food was good, breakfast in our room was a great

more things to do for the location, a better breakfast, and available heater for my room.

were good but the second morning we weren't asked about our preference for making our breakfast

- the breakfast (scrambled eggs) had a hair in it, and not a particularly small one - we ended up leaving

the romp is very private and the private pool was a plus

location, private pool

the pool was nice fro refreshing after sunbathing on the sun loungers

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

super friendly, good breakfast, amazing view and location.

the chalet was a small container located next to the parking lot, and it didn't have a bathroom or toilet (we

spa bath in the room takes a long time to fill and the air coming out the jets makes it cold

the drinks and food at the bar are great and reasonable prices

the pool is big enough to catch a good swim and everything was clean

great swimming pool and bbq facilities for hot days.

the pools are really nice

clean , quite , staff was excellent, pool , spa , size of the room , breakfast

bed was incredibly comfortable, the hot shower was amazing and the spa and steam room facilities were lovely

limited breakfast choice and no fruit

clean , quite , staff was excellent, pool , spa , size of the room , breakfast

yet the next morning at breakfast it was offered up and had clearly been there the whole time

the breakfast

shower and breakfast

hotel wifi was also top

hotel was super clean and the room service was amazing

the breakfast was good too

hot water for spa which was a shame we tried all evening the staff we very helpful and tried the next morning

beautiful private bungalow, outside spa bath, magnificent views

then they promised the welcome cocktail since the beginning but told us that the bartender wasn t available

that the size of the kitchen as a proportion of the cabin was a bit too much but that s more of a structural

the view, privacy, hot tub, room service

had an issue when we upgraded to the cabin the spa bath is not a hot tub and the water ran and remained cold

wifi was so bad inside the room

nice breakfast included

they did our laundry which was great

have your own pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good

we enjoyed the spa services and the pool

pool and jacuzzi and gym were beautiful

the pool was super nice. and the guys that served the breakfast were very helpful.

he charged more money which it was his mistake no one give solution when i wanted to go to the pool or used the

the pool is great

is average but not bad, the hotel doesn't have a spa (just room service), and the water goes out of the shower

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit

you can get room service, but the menu is a bit more limited

great gym, lots of equipment and space

the view, the food, pool/jacuzzi, the gym and the lovely staff at the restaurants

tents are nice and comfortable and the mini bar is well stocked

it takes along time for room service

the breakfast and lunch was great and their food taste super delicious

room service was awesome and the menu was delicious

note breakfast is only included the first morning, any additional meals cost extra

breakfast is served from 7am - 8:30 am, those are not vacation hours and honestly if i must weak up

the light in the room didnt even work the only good thing about it was the breakfast that was good and the staff

wouldn't work right, room was too close from parking lot, some guy started cutting the grass very early and it

the breakfast is also good enough

breakfast was really good