super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

the breakfast included was fantastic and became a daily highlight for us

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

the breakfast was good, nothing out of the normal

wifi was usually pretty good, with only a few minor slowdowns

i want to thank mr freddy a handsome guys that serve us everyday breakfast with a smile

the breakfast is the same everyday i was tired of eating the same scrambled eggs every day but it was

very quiet and has a small pool

everything else apart from the wifi was very good.

i liked the breakfast

wifi in bedroom

the pool is very good size

gym could be better equipped.

room service is amazing and the view from the pool is breathtaking

nothing, the only thing that might need a little of improvement is the buffet breakfast.

great preparation all staff very attentive service excellent entertainment beautiful music room service i have

breakfast was great, a little pricey tho

was good and quiet although was about a 40 min walk or 5/10 min uber to the central restaurant bar areas which

the pool on the roof was great with warm water

the pool is also small, 6 loungers and 2 tables

the only thing is i wished the bar and rooftop stayed open longer.

rooftop pool and bar with the view was spectacular

breakfast buffet is boring

the food and the restaurant the spa area nice view from the bedroom

located, it's clean and new, the staff is amazing, the breakfast buffet is top notch, the spa facilities are

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

the spa area with a jacuzzi on the 11th floor is luxurious and offers a stunning city view

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really

gorgeous spa and facilities

hight of the shower , took like 3 baths per day in that shower plus the turco at the spa quite

the two person spa tub

efficient space, it was a relaxing environment with wonderful staff especially sandra who made sure that

spa solarium jacuzzi gym all that was excellent.

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still

the gym is petite but very useful and has just the right equipments

and also the gym is very small and i wish the pool was open until more later in the night

of our stay while the pool and bar were under construction therefore not available to us and the kids who were

wifi is strong and fast

wifi was fast, lots of hipster bars and restaurants in the area but it wasn't noisy at night

nice building, parking available. nice rooftop with bar

it was overall a good stay. easy check in and check out. breakfast is okay.

the bar at the top of the building seems to function as a third-class nightclub, with nothing to enjoy

breakfast wasn t it at all

only a cardio gym

it was great staying here and the breakfast was nice

it will be nice to have more options for breakfast for vegans

small gym available

good hotel, good parking,great breakfast.

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

) - so much space

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

spa was full all the time

it has a nice small spa with two jacuzzi's

fast wifi

they have laundry service as well

wifi went out a couple of times in the span of 20 days

wifi was strong and fast

i heard a child crying often even though it s supposed to be an adults-only property

spa was dirty

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and

i also went to the spa to collect/reserve my complimentary 15 minute massage but

the facial and massage i got at the spa were great

excellent sized swimming pool and gym/spa was an added bonus

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

need to add some more amenities (bathrobes and slippers in the spa area for example)

spa was a bit underwhealming but not bad either

spa wasn't available because it was booked up.

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

the girl from the spa was amazing

door is a location that hosts parties, such as kids' birthday parties during the day and adult parties at night

the parking is another ++

private secured parking and very friendly and helpful staff

they need to add one small shower head for the kids

is friendly, place is clean, great wifi, good location

the gym is very limited

wifi was not working for 4 days

breakfast is nice,rooms very clean,and staff is amaizing

friendly staff, good wifi signal.

beautiful hotel, great jacuzzi and breakfast (outside!) and the best attention

breakfast buffet was fantastic

the breakfast was delicious. the location is a good one.

but the wifi was relatively weak and unstable for such a nice place

food the breakfast buffet is the best we've found the fruit is fresh, the bread is fresh, the eggs are

no bar noisy of heavy traffic

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

gym/spa is small and tucked behind the rooftop cafe

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

apartments with the kitchen have no utensils and you will have to request them and they will be pretty limited

the all night room service is wonderful and the suite lovely

the wifi was slow

excellent breakfast and location

was very friendly, breakfast was amazing, and the room was much nicer than expected

plants and amazing complimentary breakfast

the breakfast is prepared in their small kitchen by staff members, who generally have more than 1 task

plus, there is no 24 hour room service and no free toiletries either as in room description

returning to such a pristine space after a busy day in the city was a highlight

i wanted to try out the spa but when we got there at sometime after 9am, it was all closed

the rooftop bar was beautiful!

room electrical key / delay in breakfast

location, staff, breakfast

getting uber or taxi is very convenient and breakfast buffet is very good

lousy internet, lousy gym, no other ameneties. low value for money.

if i had to nitpick, there was no laundry service on the weekend, and i really needed something cleaned

bathroom had a terrible noice. breakfast room service is not included.

the staff is friendly, the facilities are clean, and the breakfast is superb

the hotel has a fantastic spa and the food is great

staff were so friendly and spa on the property was also fantastic

ry good) + A la carte restaurants (superb) + 24/7 room service + swimming pool view + spa (superb) + great room

additionally, easy access to the in house spa nirvana- who offers great services as well

i love they have the best spa where i can

pool times. they had to close at 4pm every day, eventhough the sun was shining.

- key cards to go up elevator (great for safety if you have kids) - delicious breakfast and exceptional staff

the rooms and breakfast are great. service was also exemplary.

we had to repeatedly request coffee for breakfast, they never came around to ask for refills

luxury and comfy rooms restaurant and room service is amazing

spa was great, staff friendly, room very clean

spa bath in my suite was literally leaking orange rust out of the faucet, hot and cold don't blend

staff very friendly, gym equipment new, issues fixed promptly and room cleaned daily

only thing thing missing was a bar in hotel

nice gym with views and roof level restaurant for breakfast

lobby too small and sometimes there was nobody at the bar and had to wait a long time.

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

the gym could be better

the breakfast space is limited in cases of high guest attendance

i wish they had a bigger gym

laundry was overpriced (30 dollars for 2kg

communication was very poor. bad organizational skills in regards to extra services like laundry

huge apartment with fully equipped kitchen location bathroom

was beautiful with a fantastic view, sauna was delicious, breakfast also was nice, street was secure, provenza

we ordered food from room service and it was amazing

everything good excellent gym restaurant spa staff

the spa staff were awesome

facilities were not ready, the swimming pool area was under construction and spa employees still in training

nice buffet breakfast; lively music at the bar

room service takes long time to bring the food

the spa amenities should be cleaned more often.

-breakfast is excellent -rooms are spacious and provide fantastic value for the money, quiet aswell -service

friendly staff. great breakfast. spa & pool excellent.

the spa didn't answer my calls to get an appointment.

sweaming pool and spa etc

maybe a small spa or more small touches would have made it worth the

the room has all the comfort needed and is spacious with a spa like bathroom

however, it would be better if there is a gym in the hotel,full length mirror and more storage place in the

i like most of the kitchen staff

the breakfast staff as well as the bar staff went above and beyond to assist the group even though they spoke

breakfast was delicious

breakfast with fresh fruit, fabulous croissants, and a choice of eggs. very good. homemade jam.

the garden and landscaping are gorgeous; the breakfast is wonderful, and the owners and staff are incredibly

amazing design and decoration taste, cosy, thoughtful staff and exquisite breakfast experience

the hotel also offered to do our laundry, but then they charged us for it

perfectly located and i was able to bring my pet

the wifi service was pretty bad

you to walk to el poblado the staff is really helpful and fulfills all requests like having laundry done on

also, hot water supply stops due to hotel activities such as laundry

we had some outdoor space to ourselves and the wifi was very good so we could work either outside, in our room

also lacks a proper pool

array of breakfast options was perfect, eggs, fruit, coffee, hot chocolate, tea, potatoes, arepitas, cold

breakfast was very limited and it wasn t in the best location

staff, breakfast, room.

everything is beautiful, the rooms are big , comfortable beds , great breakfast with a variety of food and

breakfast was good, eggs made the way you want

breakfast needed a boost.

i could easily go to to have lunch, breakfast, dinner and drinks with friends when i stayed here

it has a pool and a nice patio area

location, spacious room, comfortable bed, television, inviting pool, beautiful garden, delicious breakfast, and

the wifi could have been better.

we liked the spa and pool areas

the spa and furniture around the pool needs improvement

the spa could have been hotter. otherwise, everything was perfect.

wish we could have booked the spa which was one of our main deciding factors when booking the hotel but we couldn

location, the property has a great restaurant /bar if you don t want to look around, the pool, spa and workout

they tried to charge me twice for laundry service

the breakfast was tasty and the people were nice

very nice breakfast, clean rooms, laundry service, air conditioning

breakfast had a good selection of hot and cold items, more variety than we expected

everything was good value, wifi worked well, breakfast accommodates most diets (veggies and vegans won't get

great breakfast

and calm location, nice breakfast and friendly staff (although they don't speak english, but hey it's colombia

the staff is super friendly and the breakfast is really good

good location, comfortable bed and really good breakfast included at the cute cafe connected to the hotel

location is good .breakfast is great

the simplicity of the decor, the room was a good size and the bathroom felt luxurious with the spa bath

the room with the spa bath was small compared to the one without

had and also they had a sack on the door that said as much as you can and they would do it all laundry that you

laundry was super fast

the wifi was a little weak at times as well

this hotel is pet friendly and they even provided our puppy with her own bed and bowls

good breakfast in the restaurant attached

was not included, but it was so cheap and room service was an option

we arrived we were told we had to pay an extra fee (quite high) because of the age of the kids, when we had the

comfortable beds, excellent wifi

i had a good time great customer service delicious breakfast

breakfast is delicious although the portion is small

the breakfast was very basic, but better than nothing i guess.

a good shower, good wifi, great location.

great location, clean, tasty breakfast, helpful and kind staff.

one day our room was not serviced until 6pm and the spa in the room needs to be turner on and off by messaging

the spa bath in the room is certainly a highlight

the spa inside the room

spa service in the hotel rooms is relaxing and rejuvenating, perfect for me

rooftop bar and view

location was excellent. quiet with no street noise. breakfast was healthy.

located, their breakfast, although people complain it s limited i d actually very good and delicious

clean modern good breakfast

amazing included breakfast and staff was so friendly and

the staff, breakfast, cleanliness, the location to a lot of places to walk to.

spa

the spa treatment was not good. and staff were very good but not exceptional

attractive hotel with comfortable rooms and a great rooftop spa and cocktail bar

beautiful room, high quality spa (with guest discounts), located

the spa functions are amazing and reasonably priced

had a patio with a spa bath, it was nice to be able to sit outside

the spa is noisy and someone decided to turn it on at 2am

location design good wifi rainshower

wish there was a pool

maybe only the breakfast could have a little more options

location, nice hotel and good free breakfast

to complaint, breakfast was not served at the property but they offer me a nice alternativa at two blocks from

water in the room, you could hear all the noise of the construction, we have to walk to take the breakfast and

beautiful breakfast on the terrace. attentive staff. close to many shops and restaurants.

staff, cleanliness, location and breakfast were great. facilities are very modern and well kept.

spa on the balcony but couldn't operate it because it was all w the front desk so i couldn't get

spa was broken and very noisy area until 4am

location was awesome. breakfast was good

and friendly staff, strong wifi, clean, modern and excellent location

hotel is perfect it located right in the middle of all the action the room was very comfortable wifi was allright

stayed in the room with the spa bath

what i like to understand this part: the wifi is fine for netflix where it buffers so you won't have many

wifi didn't always work

- spotty wifi

the breakfast specially delicious

clean and very good located, the kitchen's well organized, great staff, speedy wifi, very close to restaurants

kitchen very poorly equipped - no pots and pans, no kettle, no hob, no bin, no washing up liquid

there were used condom wrappers on the floor in the bedroom, there was broken glass in the pool that i cut my

clean and very good located, the kitchen's well organized, great staff, speedy wifi, very close to restaurants

the all night rave in their pool which was outside my rooms window.

designed beautifully and organized well. great kitchen, nice rooms, showers, common area

excellent facilities, good vibe, nice bar with a ping pong and billiard near

very clean, air con , kitchen is big and

has not even a window - laundry service they offer did not work out, they forgot to do

the wifi is fast and reliable throughout, showers

are only 6 chairs at the swimming pool and it is fairly small

nice hotel, amazing swimming pool

everything! service, location, style and the pool.

breakfast was outstanding

they lost one of our clothes on the laundry and they said that are not responsible of that

breakfast isn't included but there is room service available from the downstairs restaurant and loads of options

location, wifi, working space

friendly and helpful staff - beautiful and spotless room - top roof terrace with sunbeds and pool - private

best location, best rooftop pool / bar

name speaks for itself , expensive but there s a free bar in the day an security are sweet

air-conditioning in gym, toilet roll holder in wrong place, forgot cappuccino at breakfast

the gym is considered higher end

santiago at breakfast each day could not do enough for you

rooms although nicely decorated were quite small. no pool or spa but not a huge problem

and concept hotel, every balcony have mechanical shades/shutters designed as if they were flower petals that

the wifi in my room was super spotty and barely usable. it wasn't the quietest at night.

the last 2 days the wifi wasn t working.

i didn t like the breakfast

is excellent brand new hotel bathroom was amazing bed comfortable roof top spa area was small but very

my room was spacious and i loved the spa bath

rooftop bar wasn't open with a full hotel

rooftop bar and jacuzzi is great, friendly staff in the bar

there is nothing else in the hotel just the room there is no room service

unfortunately the pool was closed and the hotel is a little lacking in amenities like a gym and spa but they

beautiful and confortable space

front desk messed up our massage appointment and made us walk around the park to the spa only for them to say

spa tub was amazing

had a spa bedroom which i thought it was going to spacious, it was not