wonderful pool which was even open in oktober. great staff, great breakfast, top service!!

pet friendly but really not

have the wifi code inside the room

the breakfast buffet was great & eating dinner in the bar was a nice experience

reall6 good size rooms, comfortable bed and delicious breakfast.

the staff; the rooms; the pool and bar area

friendly staff, very clean and spacious room, good breakfast

rooftop bar is great especially at sunset--wind blowing on my cheeks, drinks on my hand from their wide

the rooftop bar and pool area is an added bonus

the staff; the rooms; the pool and bar area

esp staff and room service, cleaning

it is very spacious, very clean, the gym is not too big but nice and nice choices of food at breakfast

large room, nice balcony, fast wifi, firm bed

they offered a room service menu but this is supplied by an outside agency in the hotels name

room service for dinner was external and very slow, and breakfast was crowded

a spa wd be great

the hotel also provided spa treatments etc which were reasonably priced and the food was beautiful

kitchen facilities mainly but no sharp/chopping knives bright external lights outside bedroom

the pool opening hours and the room service

we also used the gym - great size for a

bad wifi

wifi collapsed

room service is until 16h

wifi, stained and dirty carpets room smelled like cigarette smoke for 48 hours

hotel has also restaurant with great paella, swimming pool

there was a nice spa bathtub but unfortunately it didn't work and when we asked they basically said tough luck

spa bath in the bathroom

spa center is nothing special

the rooms, were comfortable, breakfast really good and healthy and spa facilities super.

the pool was closed, the spa was closed and that was not announced anywhere

a five star hotel i would have expected a swimming pool, there was only a spa where you can set and relax but

use of the spa should be included in the price instead of being an extra 18 euro per person per hour, and that

looked understaffed. spa room temp. was too hot.

suite with city view was superb incredible views huge space across two rooms lovely spa bath

spa and breakfast were amazing too and the staff were helpful

the hotel has spa services list on their menu

a glitzy five star - no pool, spa or gym, and the bar and nightclub are only open at weekends which was a shame

rooftop accessibility needs some work - especially the pool, which is completely inaccessible.

also as an adults only hotel i was surprised to see w child at

atm trouble with wifi

walking distance to everything they also gave us an early check in which was much appreciated

were upgraded to a deluxe room, which was clean and very spacious, the mini bar was free and we were given a

the room was also exceptionally quiet and had good wifi

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

everything sparkling clean, smiling staff, good wifi

pet friendly, but the pets can not stay in the common areas

t take breakfast as 17 per day per person was too expensive

also unturned piano might stop people/kids tinkering around and disturbing those in lobby/breakfast rooom

we have a dog on our bedroom, but the hotel staff where so clear to this couple, that it was a petfriendly hotel

staff were friendly and helpful and arranged an early check in

no spa facilities at the hotel.

they don t have spa or kids club so children can spend time .

no spa facilities that we could see

spa and swimming pool not good

wish thier was a spa in hotel bathroom when i arived thier was hair in bathtube the wt scale is broken not

our room was extremely comfortable with a massive bathroom with all facilities including a spa bath

the bathroom was exceptionally nice and included both a shower, jacuzzi tub, and lots of counter space

a complimentary drink on arrival and we re able to help ourselves to drinks at the honesty bar throughout our

good breakfast, free wifi and very reasonably priced minibar

location, staff and breakfast were excellent.

the family room was big, but top floor for the kids was cold in january

we were visiting seville for our wedding anniversary and ordered a couple of the premium room service options

breakfast buffet was great

great room, location and staff. loved the rooftop bar and restaurant

room service food quality was really bad, however we got a refund for our dinner

hotel was not too far from centre but limited bars and restaurants nearby

a bar in the hotel

too basic, missing a bar and other amenities.

it was like being in a bar while we were laying in bed

think that a bar fridge would have been ideal

they don t serve meals beyond this and the bar is small but there are hundreds of options on your doorstep

lovely breakfast with plenty of choice

no swim pool!

some fresh milk in the mini bar and english breakfast tea in the room would have been nice

the mini bar in the room is also very reasonably priced with plenty of options for children and adults

laundry favor right around the corner

complementary spa facilities

great location, comfortable bed, spa shower, friendly staff and very good price

breakfast, wifi

early in the morning, there were kids running around and a dog in the lobby barking

large family rooms with bunks for the kids

we would have preferred to be able to use the spa facilities without having to book

the spa was a bit disappointing, was expecting maybe a jacuzzi or small indoor pool

to the fabulous location and gorgeous reprieve on the roof terrace with the pool and clarins spa (and clarins

staff were very friendly, clean room, spa was amazing. massages were great too.

the pool / spa area is very old and in need of refurbishment.

broken spa bath in bedroom

pool was closed and only opens in summer, gym did not match the pictures on the website

room was very spacious and comfortable and the property has a pool

breakfast, nice swimming pool (small but practically empty), comfortable rooms

the pool and gym area was nice

the pool and spa at the hotel definitely cant be missed if you stay here

spa was very small should be included in hotel price not 25 euros extra each

they didn't have more spa treatments available

had spa to ourselves and was beautiful

spa accessible with kids which is not always the case in hotels

we had a truly comfortable bed, big tv, fast wifi and hot water

it was on the noisy side, when people were leaving the roof top bar and early in the morning with deliveries

the rooftop bar late night music, people accesing it, the cathedral bells and late night loud revelers walking

is noisy because of the bar above - this didn t worry me at all but i expect some others may complain

there was a big 65 inch tv in our room however the wifi is not working

suite with spa bath after a day

place is one of the best i ve ever experienced- luxurious- spa bath- extremely accommodating

a junior suite with a spa bath (over $100 difference per night compared to double suite, 4 night stay)

the spa bath with colour

wifi only worked sporadically and the room was a bit loud

loved sitting in the spa at night

the hotel arranged their spa company to do it

a gym or spa facilities would have been nice as this was a 4 star hotel

we had a rooftop room with a spa and a view of the cathedral; views were stunning and the room was well insulated

the wifi is great and suitable for remote workers

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

staff was amazing as i already mentioned, but we felt like the quality of the breakfast food could be a bit

continental breakfast with meats, cheese and fruits

design, simple and perfect, eye catching - breakfast was perfect quality - cleanness amazing - kids are cared

coffee / tea facilities in room, no mini bar

the rooftop bar was a nice place to relax at the end of the day

they also help us to get something to laundry in record time

wifi was a little slow

the bar wasn t open ,that s all.

no room service almost only spanish channels on the tv

the hotel pool and spa areas were a little smaller than i expected

room service was very slow and the wrong item was delivered

the pool was very welcoming after a day site seeing in the hot weather

well located, nice swimming pool, room was big and wifi ok

loved the beautiful rooftop and the kids loved the pool

marvelous room and decor everywhere with a gorgeous pool

overall comfortable room and very nice hotel especially in summer with great gardens and pool

location with a stunning garden and pool

amazing amenities, clean pool, attentive staff

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

very central - friendly staff - daily housekeeping services offered but you can also opt out - spacious room &

staff were extremely helpful and accommodated an early check in as we arrived early

wifi was working

i had a little kitchen and lovely bathroom and a window that opened so that i could have fresh air

wifi connection was really poor, i think it was due to our room location

fountain to the sunbathing on the rooftop to the intimate guitar concert over drinks in the bar to the farewell

on our departure day, we were given a little bag with a bottle of water and a cereal bar each to have on the

kids love it

to covid, bar and breakfast room were not being utilised

wifi was a bit hit and miss in our room

using this hotel and it is currently having some work done to maintain the excellent standard spa breakfast is

area and spa not matching over all evaluation

of all it s a very big hotel, actually it s like a resort ( gardens, spa , saunas, massage ) with spacious

also plenty of outdoor space for kids to play

great hotel, lovely staff, fab pool

that the spa wasn't open later into the evening or earlier in the morning as it meant we couldn't use it

reception area and bar/cafe area, pool area is lovely, staff all very friendly, spa facilities excellent and

spa and pool was closed.

staff, great location, especially if you are only doing a day trip so you can see plaza espaNa

the room was beautiful, and the bathroom had a spa feel

excellent location walking distance to all the sights , late check out noon , period property