breakfast had lots of options and you could eat by the pool

friendly staff, kitchen nice, ac super strong, wifi connection awesome, they even offer tooth brushes, shower

wifi in the rooms is way too slow

we were in the first room so we could hear the kids screaming at the reception

wifi, stained and dirty carpets room smelled like cigarette smoke for 48 hours

at the hotel because we had read a number of negative reviews, but we did take tapas in the bar and these were

free wifi was good but had to type in the password every day again

nice bar and tapas space

wifi was really slow < 1mb/s download, fortunately there's 4g and euro roaming.

pool was good

reception staff was very kind and helpfull, bar food was great and we just loved the bed

reall6 good size rooms, comfortable bed and delicious breakfast.

gym is open and with many options

the people at the bar/restaurant inside the main bldg were so attentive to our kids

breakfast with a plenty of variety

breakfast

exceceptional terrace area right in the city, the pool is a great size

location, staff, food n pool

neighborhood, really cozy room with amazing breakfast and restaurant for dinner, rooftop pool with bar and music

the rooftop bar and pool area is an added bonus

suite with city view was superb incredible views huge space across two rooms lovely spa bath

looked understaffed. spa room temp. was too hot.

a five star hotel i would have expected a swimming pool, there was only a spa where you can set and relax but

use of the spa should be included in the price instead of being an extra 18 euro per person per hour, and that

spa and breakfast were amazing too and the staff were helpful

spa center is nothing special

the rooms, were comfortable, breakfast really good and healthy and spa facilities super.

spa , gym and pool were too small

the pool was closed, the spa was closed and that was not announced anywhere

spa bath in the bathroom

a spa wd be great

the hotel also provided spa treatments etc which were reasonably priced and the food was beautiful

the roof top is a wonderful place to relax and enjoy a drink, in the summer with the pool is great for sure

we also found room service to be a cut above

also the rooms were amazing and connected to each other (as we were traveling with our kids)

location if you have a car - easy access and parking, and a short drive into the centre of town (plan your

)serving drinks and snacks,secure parking,good wi-fi reception

no wifi in our room and the view was not good

there is good and secure parking available, all in all very reasonable

no bar and the location is very poor for eating options. very industrial area.

unsecure wifi, could not connect my work laptop.

environment is alluring, the staff are genuinely warm and helpful, breakfast is always good, the gym and sauna

gym machine without operating explanation.

larger than it looked in photos, with a great shower (always nice) and a large bed, great ac and wifi

had to drag all our luggage and two tired kids all the way around the building to get to reception

the hotel has spa services list on their menu

a glitzy five star - no pool, spa or gym, and the bar and nightclub are only open at weekends which was a shame

there is no gym

the decoration was fantastic, 2 adjacent rooms with huge tv s, perfect wifi and the possibility to sign in

also, i didn t like my twitter account being accessed so i could join the wifi

sure how often the pool is cleaned but it's heavily used so could do with cleaning at least once an evening

great location,large comfortable rooms with free wifi.

small pool above which one day got overrun with a family with some kids swimming in pampers and bringing their

wifi is strong and personal super

us good tips for restaurants, helped us make reservations and bought a new set of chess for our kids as theirs

it was like being in a bar while we were laying in bed

too basic, missing a bar and other amenities.

room standards. a bar as advertised! tea coffee making in room

the hotel has its own snack bar where we had our breakfasts

hotel was not too far from centre but limited bars and restaurants nearby

to the fabulous location and gorgeous reprieve on the roof terrace with the pool and clarins spa (and clarins

staff were very friendly, clean room, spa was amazing. massages were great too.

the pool / spa area is very old and in need of refurbishment.

we would have preferred to be able to use the spa facilities without having to book

the spa was closed because of a renovation.

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

accommodation which had cool air conditioning, comfy beds, massive bathroom, complimentary mini bar for our

the perfect location the free mini bar (soft drinks) the lovely staff

the room was also exceptionally quiet and had good wifi

this hotel as everything but a pool and really who has time for a pool with so much to see and do in

complimentary wifi was very weak & kept dropping & we actually could never properly connect

not late room service

limited room service provided by an outsourcing

the room service was ok, we ordered cesar salad, it didnt mention on the menu that the cesar salad had

the bathroom was exceptionally nice and included both a shower, jacuzzi tub, and lots of counter space

our room was extremely comfortable with a massive bathroom with all facilities including a spa bath

we loved the idea of the honesty bar and enjoyed exploring the different rooms and areas of the hotel

having to log in to the wifi every time.

wifi worked well and was fast

it s in the heart of the city yet as you enter the hotel it s like a spa resort out of town

very well positioned location and a beautiful building with a great restaurant, bar and cafe attached

after 10am several products on the breakfast buffet are not available

i loved the little touches - a welcome sweet treat, a complimentary drink in the hotel bar and the tea & fruit

everyone loved our pup and he was welcome in the cafe, breakfast bar and restaurant which is a rare pleasure

laundry favor right around the corner

complementary spa facilities

great location, comfortable bed, spa shower, friendly staff and very good price

large family rooms with bunks for the kids

very central and very comfortable. very good wifi too.

us to chose this hotel) + good location in the old town + very friendly & helpful staff + good wifi

no spa facilities that we could see

they don t have spa or kids club so children can spend time .

spa and swimming pool not good

wish thier was a spa in hotel bathroom when i arived thier was hair in bathtube the wt scale is broken not

no spa and bar opening times

very central - friendly staff - daily housekeeping services offered but you can also opt out - spacious room &

perfect stay with both of our kids

love the kitchen facilities

had a little kitchen area, large bathroom and a sofa with the bed

generally comfortable, although the sofa bed didn't look very comfy (good enough for the kids)

the location is perfect and there is spa service

the breakfast was wonderful and served in the beautiful courtyard

the hotel bar is wonderfully designed, extremely well stocked and managed by the most impressive bar man,

fantastic with waiter service, a real treat, also the rooftop area was calm and relaxing with a bar and swimming

this surprised us, as this was a pet friendly hotel ud83eudd14 as a result, we tended to eat elsewhere which

had massages that we thought would be private, but there was someone else in the spa swimming around while we

access to a pool and bar on the top floor overlooking the cathedral, then having a 1 hour private spa session

they didn't have more spa treatments available

the pool and spa at the hotel definitely cant be missed if you stay here

spa was very small should be included in hotel price not 25 euros extra each

no option for dining at the hotel or any room service - only breakfast and tea available.

very nice breakfast, all fresh and presented well

it was a shame to bar area wasn't very atmospheric in the evening

no swim pool!

pretty dark, lots of noise (gurgling water, sounds from the lobby), fairly pricey considering no bar or

it s located in the heart of most attractions and has a lovely rooftop bar which oversees the cathedral of

cathedral view roof top bar excellent large shower

wifi was super fast

there was a big 65 inch tv in our room however the wifi is not working

is noisy because of the bar above - this didn t worry me at all but i expect some others may complain

breakfast was delicious and anytime we needed room service it was there in minutes

decor was stunning, we stayed in the room with the plunge pool, it was like having our own little apartment

coming back for a dip in the pool and a siesta was such a treat

the only small criticism was that the pool wasn t heated.

bigger pool:)

including early check in, baggage drop off, sent baggage to room, and even lent a phone charge with no

no information in room about room service, not sure if it was available even, no mini bar

no room service almost only spanish channels on the tv

and the wifi connection needs some improvement

there was no coffee maker or mini bar in the room, and no room service

our room was full of authentic decoration and features and the en-suite bathroom included a spa bath and shower

hotel with beautiful rooms, a reading room, a bar - everything is spotlessly clean

close to many attractions, ambiance of the hotel, the nostalgic bar and warm fireplace at the end of day of

great breakfast

the bar was a great spot for a drink before dinner or a night cap after coming back from dinner

the hotel pool and spa areas were a little smaller than i expected

close to the cathedral and alcazar and many restaurants and bars

great location, ok breakfast wifi good

fabulous rooftop bar and a pool to cool down in after a busy day exploring

hotel, nice rooms, friendly and helpful staff, excellent pool and rooftop bar with amazing views, excellent