the room did not have a small kitchen or a spa tub

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

there is a wonderful spa on site, which you must pay extra for, but we have used it many times before and is

the concert ended at 1:50am and kids entered the pool just before 8 am

the gym is really old. the beds are not really comfortable

music in the pool was good and the welcome drink was tasty

the lady in the kitchen was such a lovely person

they don't have a minibar for you to store your meds or closet/drawers for you to save your clothes

pool very nice water in pool very good

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

extra poor wifi

parking was handled by the hotel very difficult to unload on a busy street

the parking service is awful

valet parking does not accommodate standard (manual transmission) cars

the valet parking does not handle standard (manual transmission) cars

the staff was really lovely, and the room rate included valet parking which worked great

i reserved, said breakfast included

they have a parking garage which was nice as well

parking its a little confused and dangerous, and pool water is very cold

the pool was dirty

the pool look nice but i didn t used it

the pool was dirty

the pool was under maintenance, the restaurant had limited service.

the pool look nice but i didn’t used it

parking its a little confused and dangerous, and pool water is very cold

spa and pool are outstanding

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

delicious breakfast excellent facilities amazing staff

third, i put up the sign for room service in the morning and left around 9:50am

breakfast and pool

dirty pool

would have been nice if the pool was heated

during this time i'd also had to seek assistance with connecting to the wifi

the photos there s a kids area that wasn t in the real hotel also there was a plate out of my room for almost

pool

handy for the bus staion and leather market. room was clean and wifi worked fine

not confortable but the worst thing is they have a bar with loud music all night impossible to

there was no kitchenette, even though it was listed as a room feature

good breakfast, have parking

hotel has a very small parking lot, we had to leave our cars outside the hotel all night because it was full

wifi at all (when i did asked about it 3 times, no answer of the staff)

the hotel has it's own parking lot, though they park the car for you (you don't get to keep your keys)

the staff is very good, parking

nice environment, swimming pool , free indoor parking, good breakfast all included in the rate.

to go to the front desk to report both issues and then had to go to the restaurant to place our room service

free valet parking 24 hours a day

spa was awesome and great value

not a great invoicing experience and convoluted process to validate parking

pool was beautiful outside in sun

the suite was great. nice view. liked the pool and food at the restaurant.

style, room service, location.

think breakfast buffet could be a lot better

the terrace with bar & swimming pool is a real highlight

would have liked to have used their pool but it is closed on mondays for cleaning and this is when we would have

the weird smell in the room without the air-conditioning and the swimming pool which was out of order were a

breakfast is really bad

had massage in spa but not a real spa it was a room. disappointed at that.

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

had to request toiletries several times after each room service

wifi

breakfast was good. the bar service was ok. the staff was pleasant.

tv dis not worked or wifi

wifi connection was very poor.

breakfast and the overall service from the hotel was amazing and all the girls there were very

t margarine) and jam

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

improvements would be to have real butter