breakfast and the overall service from the hotel was amazing and all the girls there were very

plus, they cook your breakfast from scratch

t margarine) and jam

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

breakfast was delicious, staff super friendly, mint candy all around free to grab, a block away

and they need to offer pedicures in their spa

the spa is very nice and a perfect place to unwind with a massage

staff, very nice area around the hacienda, spa and massages are very good, good place to hide and relax for 1-

i wish we would have pre booked the spa services, which i was told before we arrived it was good to pre book,

spa facilities were lovely and staff competent

nice people, nice wifi and the rooms are very clean.

wifi at all (when i did asked about it 3 times, no answer of the staff)

tv, a/c didn't work, not elevator, not enough parking space

availability of parking the cooling system is very smooth and not noisy at all (in my room) for the cost: it

gym

extra poor wifi

parking was handled by the hotel very difficult to unload on a busy street

the parking service is awful

they don't have a minibar for you to store your meds or closet/drawers for you to save your clothes

pool very nice water in pool very good

music in the pool was good and the welcome drink was tasty

the lady in the kitchen was such a lovely person

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

was full so got the last room it was by the courtyard pool but very dark

the staff was really lovely, and the room rate included valet parking which worked great

valet parking does not accommodate standard (manual transmission) cars

the valet parking does not handle standard (manual transmission) cars

spa and pool are outstanding

staff, super friendly, fast, clean, amazing views, great food, room service is on point

wifi was choppy, constantly cut out

the room and the mini bar was always fully stocked and the room was impeccable upon arrival and house cleaning

was expecting some kind of entertaining show at the bar on friday/saturday night

handy for the bus staion and leather market. room was clean and wifi worked fine

during this time i'd also had to seek assistance with connecting to the wifi

the photos there s a kids area that wasn t in the real hotel also there was a plate out of my room for almost

i was not able to connect to complementary wifi

was able to get a nice little workout in the gym

the extra cost of the room service

the pool look nice but i didn t used it

the pool was under maintenance, the restaurant had limited service.

breakfast was not included in our stay but we had breakfast in the hotel, food was average

too many bad things too list, horrible beds, no wifi in the room, place is falling apart

parking its a little confused and dangerous, and pool water is very cold

parking its a little confused and dangerous, and pool water is very cold

the pool look nice but i didn’t used it

the pool was under maintenance, the restaurant had limited service.

the pool was dirty

we asked for milkshakes and waffles for room service and, literally they sent them right from the box and 4

the gym was disappointing, the machines didn't even work

nice resturant and free parking with security for parking and hotel

free valet parking 24 hours a day

the patio was amazing, we had dinner next to the pool.

spa was awesome and great value

parking was good too

room service had really good options and the buffet it is great.

like, that the hotel is not to blame for, was that bad weather didn't allow for me to utilize the pool

not a great invoicing experience and convoluted process to validate parking

had massage in spa but not a real spa it was a room. disappointed at that.

friendly staff good location good price/value ratio frustrating slow wifi, bathroom is rather small, but ok

wifi was great, they called in to check if i needed anything which i've never had a hotel do

pool

the best was the room service from the restaurant, they prepared vegetarian dishes for us, that were not on

we appreciated the pool for swimming laps and the terrace was very pleasant great spot for meeting up for a

pool, style

gym was closed and the rate i was charged was different from what it was shown on booking

clean room, good bar and restaurant services.

the terrace with bar & swimming pool is a real highlight

tv dis not worked or wifi