free parking

little town on the water, free parking

room service did not come for 2 days and there were no toiletries provided

along the river, quiet. good parking. just ok. it was clean.

the motel is in a quiet residential riverside location and provides ample parking

was very nice and spacious

that the spa bath didn't work

at first i was excited about the room as it had a spa tub and was a decent size room

room had a beautiful bathroom and an awesome spa tub

the spa bathtub

i particularly appreciated the complimentary parking and the exceptionally friendly and helpful staff, especially

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options

free parking was the icing on the cake

good parking, easy to locate. good quality

could do with a cosier bar area.

front desk lady was very nice in greeting, spa tub was very nice

clean and nice rooms for the price ~ the spa tub was much more updated than the photos i had seen online

mirrors on the ceiling and a spa bath in the room

it had a nice spa bath.

spa was wonderful. room very clean

staff are friendly. very clean facility. free parking. wifi is good in the room.

comfortable and clean rooms. ev charger on site, but overpriced.

no swimming pool.

location and ev chargers

clean,affordable, big and free parking.

wifi stopped was not working and staff could not fix it

the kids enjoyed the pool

beds were super comfy, the gym was good, the staff very accommodating, the hotel was at the mid point for our

very clean and friendly staff, good breakfast and nice pool

i like a firmer bed and even tho our stay was sunday to wednesday there were alot of rather loud kids but it

everything. spa was amazing!!!

and there is free underground parking

wifi never worked and the staff sent me a number to call for support

pet friendly and they provided food and drink container and a bed

that being said, the underground (free) parking and the great view towards montreal on the horizon, if you're

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

old building, warm and very comfortable, beautiful decor, spa bath was great

we had our own spa bath in our very spacious room and it was great

loved the spa tub and the comfortable bed. the location was perfect.

fab gym facilities and spa

staff was very friendly, especially to our kids and the topfloor pool kept them happy

one recommendation - a grab bar in the shower for safety.

fab gym facilities and spa

i couldn't tell if it was working or not) and my work was important so unfortunately we paid for wifi

working electric fireplace in room

lovely breakfast, quiet comfortable room. friendly helpful staff

for smaller room, had a double room, was tight between bed and wardrobe to move around, carpet (not great

also, the wifi didn't work very well for some of my stay

parkingif you come in an late check in

there is a spa also on that floor

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

the spa was lovely, and the gym a good size

pool/spa were wonderful

location and amenities (pool and hot tub) were a plus

the wifi was excellent

location to the bell centre, breakfast was delicious and lovely that kids eat free

location was great, and so was the room service

early check in

location to the bell centre, breakfast was delicious and lovely that kids eat free

new hotel, awesome gym and spa area

style and quietness. spa and pool are great too.

loved the swimming pool, spa and sauna, as well as the playroom

room, pool, spa and sauna were great

quiet and modern room, best hotel gym ever, nice spa and amazing staff

pool was very old and needs updating badly. nobody working at spa center.

were not told the pool and spa was not available

ideally, room service to clean once during our stay would have been nicer or to refill the towels or

view was amazing, room service was good, i enjoyed my stay

the wifi was down due to storm

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

spa was closed, we had called to ask about hours of operation and they never told us it was out if

pool was great, but could be a bit hotter

pool facilities and gym.

pool and hot tub were a hit for the kids

the staff have us an early check in and the staff we can into were nice

value for money. clean amenities. excellent location. regular room service.

gym was open and kids enjoyed trying out the equipment/burning some energy from being cooped up all day

the location is great, very close to everything, and the sofa bed fit 3 kids!

good wifi

i wish they had a spa and swimming pool

fabulous spa bath and excellent air conditioning

also took time for them to get room service tray which i also called in first thing in the morning

hotel doesn't have a lot of public space (lobby, pool, etc), so it was hard to find a place in the hotel to do

not very proper for familly and specially kids however all staff very very friendly and best

the spa offers a complimentary treatment for tired legs and feet, truly rejuvenating

hotel was modern, new and very clean. the spa was 5 star experience.

sadly, the spa was out of stock:(

the location, the gym, the concierge, the valet

pool and sauna were not available stating from january 5th

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

laundry quality

undergound walk from gare centrale hotel will take you to an amazing little winter oasis, with pool, ducks and

the pool was great. everything was clean. very friendly staff. the kids loved it.

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

spa was a little expensive for the services i received

well, situated, clean, comfortable beds and very nice bathroom. the gym is useful too.

did not partake in the bar because the long was extremely long with people waiting from outside the hotel

location, spacious room, cleanliness, breakfast

breakfast standard continental but hood start to the day.

just shampoo, soap bar and body lotion

loved proximity to bell centre and bar george

close to the underground city and many nice restaurants and bars

spa was smaller than expected.

good sized room, the comfiest bed, a spa bath and an amazing toilet all made the experience great

facilities were great , room , pool , gym , spa and business center

disappointed with the pool and spa facilities

did not deliver on spa reservation as promised

the view from the room and the spa was to die for!

renewed ! spa amazing ! room veeeery spacious

the spa experience

spa and restaurants fabulous

the pool and spa have been upgraded too

outside terrace is a bit close to a busy main road and i was surprised about the limited spa facilities

was closed the restaurant the spa the bar sauna also charged $144

priced, no sauna or spa as stated

more comfortable seating in living/lounge area. greater variety menu for room service.

room service was great

location in old montreal was very walkable to cafes, restaurants and the spa (bota bota)

wish bar and restaurant were open business as usual

pet charge was steep

i liked the sleek, modern look of the rooms. room service was prompt and delicious.

the wifi was fast but not always reliable for video calls

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a

staff left stuff animals in our room for the kids which was a nice surprise for them

a special touch from room service when my daughter got fever

also no room service past 10h30 so no night snacks or even a soft drink

minus for the loud music in the lifts and lobby bar at night

spa quality soaps and lotion, huge full

in the room could not be opened - in the bathroom, there was cleaning staff hair everywhere - the gym has old,

access room for wifi and lots of comfortable spaces to lounge around

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

quiet good wifi

the wifi is a bit old, it keeps dropping and i think it requires a full refresh

too may kids not quiet and the tv channels were very

great place but they charge for wifi.

we were traveling with a pet we were in a 'pet friendly' room we were told

the barest minimum, chocolates or small cookies in the room, real cream/milk in the fridge, free wifi

pet friendly

that said, the room service team were exceptional in their execution to fulfill our needs for dishes, extra

modern, clean, had everything that i needed. great bar and restaurant as well

bar was right sized and responsive and cheerful service

room service food was awful for the price you pay

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

the pool and spa are were very small

there was a gym on site and the breakfast was decent.

gym was very small and dingy looking

pool was great for the kids

enjoyed spa water in the lobby!

the breakfast - the croissants were excellent. the pool. the late check out (2:00 pm)

the staff is very helpful and the services quick, in particular the room service

spend a night for la nuit blanche and the kids are very happy

the food at a hotel, we had a party of 10 join us for dinner and everyone loved their food, the kids loved

was great - well appointed room with a fantastic spa like shower

everything except wifi

breakfast was very basic, probably not worth the bother, would rather have the room a bit

minor: pretty sure (and i might be wrong) the fireplace/heater was supposed to show flames

combined with a very comfortable bed and a small faux fireplace, it was so cozy and romantic

enjoyed spa at sister hotel, william gray

bathroom a bit small, but excellant spa shower

a spa shower

the shower is a spa shower which was great after a long day of work

they made a recommendation for a spa nearby and went as far as booking it for us

terrific workout facility and spa i was at a meeting at the convention center this is really

would have loved it if there was a room service option

when we booked, we stated our kids were aged 16 and 12

pet friendly. we had a very nice quiet room.

we got a high floor room and a late check out

beautiful building, great location, stunning rooms, cute fireplace. nice staff, great spa below

we unfortunately did not have time to visit the spa but noticed they use the best products

exceptionally well appointed and very comfortable, bathroom had robes and slippers (great for our spa treatments

you can t schedule room service for the next morning and the spa was being renovated.

i would like the spa to be open every day and more restaurants in the hotel

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

no food was bought, but the bar was used

our room faced the terra's bar which was noisy.

also, enjoyed their gym

pool and terrace, gym, location, room style, bed & begging, shower, auto light in bathroom, security in elevators

it was a spa experience

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

the junior suite was very good with a fabulous bathroom including spa bath

a petite suite, loved the spa tub and comfortable king-sized bed

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

loved the suite and my favorite the jetted spa juacuzi tub

free wine, the spa tub, staff were lovely

our spa tub wasn’t working and within five minutes maintenance was there

 the spa bath didn’t have any power to it

happy hour was fun, and the choice of buffet or made-to-order breakfast was great

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

the pool is small and gets quickly crowded rooms need more dusting/

rooms are big and comfortable with a lovely well-equipped kitchen, work area, and lounge area

cleanliness, pool and overnight staff was very courteous

the swimming pool and sauna were equally amazing

and new had a bar in the lobby

the gym had variety and water replenishment station which was super convenient

we had a hard time getting on the wifi

room was a great size for three adults. staff friendly and helpful. really good gym facilities

the gym was very good, and the pool looked very nice although other people were using it

the rooms are spacious and clean

they work with a very nice spa off site, however, an on-site spa, pool, hot tub would be better.

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

we also greatly enjoyed the scandinave spa and the discount the hotel gave us

they went out of their way making sure we and our kids are comfortable

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

pool and spa is open until 11pm, that s appreciated great bedroom, lot of towels, great

the pool area offered a whirl pool spa as well as the steam room

the hot tub (spa) was super foamy (more than usual), which means it hadn t been cleaned after many users

location from train station, also they have a laundry facility

the spa in the hotel is very nice

i've never had such a huge, and beautiful space

spa was great

well appointed rooms and the spa is superb

i took advantage of the spa which was lovely

spa facility

the pool and spa are amazing

pool and spa were very nice

the spacious room

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with

staff in the spa were exceptional

were kids at the pool, in and out of the spa, until it closed at 10pm

we appreciated that the property offered indoor parking, a pool, spa & sauna.

hotel, big room with balcony comfy bed very quiet great service nice spa and delicious

fitness/spa and the friendly people who worked there

spa bathroom and wonderful kingsize bed excellent location central to everything

was very comfortable; and the shower was like a spa experience

ive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums

would highly recommend booking to go to the bota bota spa (10 mins walk away) through the hotel as they gave

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

spa in the hotel is shabby

the spa didn t work at all, and the water looked very dirty

could offer later times for night room service;

too many kids in the pool so could really enjoy it

central, convenient with ev charger

gym and pool. breakfast was great

the large penthouse pool was a hit with the kids

and clean facilities, pet friendly, center location, good value for money, breakfast, check in and check out,

pet accommodations and reserved parking were very much appreciated

the decor the room the restaurant the pool sauna spa location is great

however a suggestion would be to add spa services like massages

sauna and spa facilities were spotless

le staff vraiment gentils la piscine, spa et sauna wow

spa was clean and beautiful

the pool closed at the exact time we went to take our kids

the just for laughs festival was right outside the door, and we could watch it from the pool and bar deck

room service was not done during our stay.

would have liked evening room service, perhaps expected with this type of hotel

husband and i went to town away from our kids for a few days

great location, great spa especially paul was exceptional

the spa facilities are wonderful too

got massages at the spa which was 10/10

husband and i fled our four kids to the oasis of the spa and hotel william gray

to top it all off the spa was luxurious and professional, one of the best massages i ve had

we enjoyed using the pool/spa and hotel staff were friendly

i had selected this hotel specifically because i wanted to have access to a pool and full spa facilities

pool and spa very nice

great location, comfortable room, great pool, spa and gym

the pool and spa area were most pleasant and very quiet during our stay