the swimming pool water was dirty wish it was more a real pool.

the gym is a little bit tiny

great tv and wifi

no wifi, poor service and terrible breakfast

could use a bigger breakfast selection

great set-up for unloading and check-in; terrific staff; room was well appointed in every way; breakfast was

no pool and the cleaning starts to early in the morning (8-8:30 am) and it s loud

no pool.

free parking is such a convenience

quiet. big room good wifi

everything. spa was amazing!!!

there is ample underground parking directly connected to the hotel and the location is great with so many shops

parking available, walking distance to shops and restaurants but area is very clean and quiet

the little snack bar available was very handy

the hotel bar staff was friendly

was a spa room but didn t even have a bath plug for the bath

the room idea itself, spa bath on room, cool idea

piece of junk. no pool. no hot tub nothing matches the pictures.

pool was not open did not have phone in room tv didn't work bathroom was small and gross no extra

the stove in the kitchen was not working. the aircon wasn't that good. the room was suffocating.

was great - well appointed room with a fantastic spa like shower

minor: pretty sure (and i might be wrong) the fireplace/heater was supposed to show flames

breakfast was generous & we thank you for providing us a wonderful stay

breakfast was wonderful with quiche,sausages, fresh fruit, grilled vegitables, fresh baked breads,

the king eoom was charming with brick walls and a fireplace

the shower is a spa shower which was great after a long day of work

a spa shower

bathroom a bit small, but excellant spa shower

they made a recommendation for a spa nearby and went as far as booking it for us

enjoyed spa at sister hotel, william gray

a petite suite, loved the spa tub and comfortable king-sized bed

it was a spa experience

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

the junior suite was very good with a fabulous bathroom including spa bath

a junior suite with spa tub for 13th of feb, for a valentine suprise for spouse

was very comfortable; and the shower was like a spa experience

would highly recommend booking to go to the bota bota spa (10 mins walk away) through the hotel as they gave

ive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums

spa bathroom and wonderful kingsize bed excellent location central to everything

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

they work with a very nice spa off site, however, an on-site spa, pool, hot tub would be better.

the rooms are spacious and clean

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

we also greatly enjoyed the scandinave spa and the discount the hotel gave us

i love the small kitchen, so i can have a snack and a coffee, while watching the news in the morning (i didn

location in old montreal was very walkable to cafes, restaurants and the spa (bota bota)

would have been good to know in advance that the bar was to be closed all evening for an event, but the staff

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

lobby, table service, and bar with fireplace and sitting area are chill and comfy

it is a la carte only and so you're in the kitchen's hands in terms of timings and quantity

nice place, comfy, nice pool. location is great.

were all over the top to answer any questions and needs, pool was clean and perfect temperature, room was clean

the staff was very friendly and knowledgeable. very close to metro. free parking for guests

pool was cold.... really nothing else

wifi was some slow and unstable in my room

great location, great spa especially paul was exceptional

to top it all off the spa was luxurious and professional, one of the best massages i ve had

got massages at the spa which was 10/10

the spa facilities are wonderful too

such great pressure and a spa like feeling

new hotel, awesome gym and spa area

loved the swimming pool, spa and sauna, as well as the playroom

amenities are great - indoor spa with pool, jacuzzi and sauna and lounge zone with a lot of games and lounge

style and quietness. spa and pool are great too.

room, pool, spa and sauna were great

spa was great

well appointed rooms and the spa is superb

the spa in the hotel is very nice

i took advantage of the spa which was lovely

the bathroom was spacious with a large shower and spa bath

terrific workout facility and spa i was at a meeting at the convention center this is really

chocolate sachet in rooms or available on request and access to options for in room service

the pool was incredibly fun for the kids and they even provided everything needed for our puppy

and very importantly, they are pet friendly

appearance, clean, pet friendly, access to pool and gym, big and comfortable room, in walking distance of notre

easy parking

there was a kitchen with dishes and pots and pans but no coffee maker

there is also a parking area, which is good as well

liked the cleanliness and organization and the price point was great with parking

very quiet, easy check in, clean room, easy to access, free parking.

enjoyed spa water in the lobby!

room service was very limited and poor in options parking is too expensive

main entrance is very inconvenient for family with young kids and elderly

pool was a little small, you couldn't really swim if there were kids in it

two-twinsize beds are very spacious, but not queen-size beds, so for the family of 4 (2 kids), the beds are a

free wine, the spa tub, staff were lovely

our spa tub wasn’t working and within five minutes maintenance was there

 the spa bath didn’t have any power to it

loved the suite and my favorite the jetted spa juacuzi tub

of complementary things i wasn't necessarily expecting; huge jacuzzi tub, half kitchen, happy hour drinks, etc

they allowed us to use the shower room at the spa after we had checked out which is much needed as we had a

a special touch from room service when my daughter got fever

stuff in the bar and fridge was different than for other hotels. lounge. bars.

very big room which was super nice after a long drive: the cocktails were fantastic at the lobby bar and the

there is a bar at the mezzanine floor which parties till late

rooms and bed, very poor and bad breakfast, wifi connection very weak

wifi was a little spotty

clean bright bedrooms with large windows, clean bathroom, excellent cleaning service , great tv & wifi connection

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

wifi is not accessible

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

the pool and spacious above ground gardens are an oasis in the middle of busy and culturally rich city

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

my kids always love the pool. also can’t beat the location when travelling by train.

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

spa in the hotel is shabby

the spa didn t work at all, and the water looked very dirty

wifi didn t work at all in the hotel

we ran out of gas on the route from ottawa to montreal and stayed at a bed and breakfast to avoid being stranded

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

well-decorated and relaxed hotel, fantastic outdoor swimming pool, good location close to center and eating

it s such a beautiful and clean hotel, with a fantastic gym and pool

- excellent service - spacious room - loved the gym and the outdoor pool

the pool wasn t available

were not told the pool and spa was not available

pool was very old and needs updating badly. nobody working at spa center.

the bar was cozy

the gym is very big and has a lot of machinery

of the staff member was very rude to our kids to the point where the youngest was scared

we had our own spa bath in our very spacious room and it was great

loved the spa tub and the comfortable bed. the location was perfect.

loved having the different areas for all of our needs ( eating in, cozying up by the fire and spa bath)

the bed was very comfortable, the room was clean. the spa bath was appreciated ud83dude0a

old building, warm and very comfortable, beautiful decor, spa bath was great

no wifi. room very small. tv very old poor picture.

the motel is in a quiet residential riverside location and provides ample parking

were the last unit and wifi was not great and there was a buzzing noise all night i couldn't sleep but over all

free parking

along the river, quiet. good parking. just ok. it was clean.

spa and restaurants fabulous

the spa experience

fantastic facilities too with restaurants, bar and spa etc

renewed ! spa amazing ! room veeeery spacious

the view from the room and the spa was to die for!

the hot tub (spa) was super foamy (more than usual), which means it hadn t been cleaned after many users

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

pool and spa is open until 11pm, that s appreciated great bedroom, lot of towels, great

the pool area offered a whirl pool spa as well as the steam room

the bar was a little pricey.

the spacious room

the spa and pool are amazing...

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with

pool and spa were very nice

spa facility

fab gym facilities and spa

no room service available no option for lunch if you are staying in

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

pool, hot tub, and sauna were fantastic both for kids and adults

spa was closed, we had called to ask about hours of operation and they never told us it was out if

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

great location and room service. spacious bathroom

pool closing too early

the gym is well equipped with decent sauna and jacuzzi too

there is a spa also on that floor

i highly suggest you take a look at the 12th floor's pool, spa and outdoor jacuzzi - it's a really nice setup

the spa was lovely, and the gym a good size

pool/spa were wonderful

pool and jacuzzi was also great to chill after long day

clean, restaurant, bar on premises. staff friendly and welcoming.

small on-site restaurant offers decent but small-ish breakfast buffet ($25 per adult, kids free) and a-la-carte

we arrived very early in the morning due to a change in our flight and they were happy to accomm and they were

staff should be a little for knowledgeable about dog park and other pet friendly area considering they allow

the hotel staff was really accomodating for early check in and late check out

was really good the only thing that we didn't like was the bar and restaurant didn't open until 5 pm but there

hotel was in a great location had very friendly staff, gave me early check in and warm cookie too

the pool and gym are very nice, and the attached mall was convenient

clean, very good breakfast, crisp sheets for bed, great location, nice pool

limited hours of room service this again is quite annoying

i would like the spa to be open every day and more restaurants in the hotel

beautiful building, great location, stunning rooms, cute fireplace. nice staff, great spa below

restaurant, spa and bar were not finished or open for business which was a bit of a disappointment

restaurant and spa had good offers

andaika and manon at the spa were both superb

due to the pandemic, room service had been halted

special shout for an early check in, after travelling 40straigjt hours. comfortable bed.

hotel us not kids friendly fro desk staff ask me 200$ damage deposit because i have a 7 years old kid at the

the staff have us an early check in and the staff we can into were nice

at the front desk was able to provide a late check out and also recommendation for food delivery since i arrived

no on site guest laundry, crowded elevators at key times

tv in the first room we had did not work with casting, as my kids are 2&4 i needed it to work so they can

lovely staff, really comfortable rooms--good beds, big tv, great shower and bathroom, and the breakfast buffet

lobby was full of huge buckets of bedding heading to laundry

nice view so friendly staff totally pet friendly good location the room was big and clean

fabulous spa bath and excellent air conditioning

i wish they had a spa and swimming pool

waiters at the bar and the dj were amazing

room service forgot our order one morning

i was disappointed when my room service order was incorrect one night

spa was a little expensive for the services i received

they give a toothbrush & a razor, but no sponge for the spa shower, near the awesome bathtub two champagne

missing swimming pool and spa room light very complicated to operate

the service was top notch, whether at the front desk or room service or the valet

food was great, location was great, staff was helpful, cute gym in the hotel.

thing is i would love for the jacuzzi in the spa be able to turn on the bubbles, but that s it

le staff vraiment gentils la piscine, spa et sauna wow

spa was clean and beautiful

sauna and spa facilities were spotless

however a suggestion would be to add spa services like massages

close to the underground city and many nice restaurants and bars

breakfast was 2 delicious croissants that are seated outside your door each morning

the breakfast

breakfast standard continental but hood start to the day.

very clear, staff were efficient and willing to speak english. breakfast was relaxed.