suite with spa bath and all, was very good and spacious

and spa was nice and clean, the breakfast was very ok with toast,yogourt,cereales,beagle, coiffee,juive

pool, slide and spa were fun.

excellent pool,beds were comfortable and rooms were clean.breakfast was great.

we had the family suite with the bunk beds, which was so fun for the kids

spa is not hot enough and needs a makeover old,,,,,,,,pool is also cold toddlers in spa,,,,,

the pool area, spa staff was friendly bed is comfy.

there is plenty of stuff to do there from the swimming pool spa and game rooms, and bar

the food in the restaurant was amazing and the masache at the spa was amazing

service at bar slow, missing product. spa doesnt work, pool was too cold

first room the spa was smeeling bad and wasn't clean

disappointing about how cold the spa was - we finished a day at the mountains and were looking forward to a long

children not supervised by an adult and they were jumping in pool all the time tried to relax in spa but always

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam

we caught a very early flight and the kitchen help made up a next to go breakfast.

the services, cleanliness, staff, breakfast buffet, gym, and spa tub in the room.

the spa outside, the room far for reception and not easy to find

5 minutes from 3 or 4 major shopping malls added bonus wonderful spa at the hotel, and our fur babies ( dogs)

it is only open in the summer, and all the treatments at the spa were booked

spa and bed

i believe we paid this much for a spa bath

it was nice and clean, reception was 24/7 , ample of parking space

spacious room, 24-hour front desk (important because our flight was delayed), ample parking, close to

price was great and perfectly situated for all activities i wanted to do. parking made easy

we really enjoyed their pool after a long drive.the hot tub was nice and the room was clean

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

the gym was in the dungeon-like basement with outdated equipment

parking, clean room, great value

is my go-to hotel when i go to quebec city, it's the cheapest pet-friendly hotel in the area (when you account

very clean and comfortable!! and lots of free parking!

also loved the parking abundance

had trouble with the parking lot

the snow was piled in the parking place.

nice location, nice room, nice facility and people. big parking lot. clean bedding.

while we had to pay for public parking in quebec city, it was still cheaper than staying in the city (about $

spa was closed,

old gym with a spa with a broke window

room was ok, the pool & the hot spa was beautiful but a bit small for the amount of people, the activities for

our room was really tiny not a lot of space to move around the bed

great pool, spa and play area for kids.

no guest laundry, restaurant closed on the day we arrived.

nice gym, staff ok, nice pool but it was closed for the season during our stay. rooms are clean.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the hotel was super clean, staff extremelly helpful and they had a great outoor pool area

the hotel offers a laundry service, which was very useful towards the end of a stay

it's smaller than it looks like in the pictures and it could packed with 10 kids in the pool and spa also i wish

pool and spa could be cleaner

the room was too small, the restaurant was closed and when open did not provide room service

wifi not good to use.

free indoor parking is included, and my son likes the swimming pool

loved the pool and spa area

used the spa and the pool

there was a spa but didn t go into it

king suite with fireplace faces a main window with alot of traffic noise

parking space, it was very crowded

the spa tub was good , the bed was comfy and cozy .

no railing into or out of the spa tub in our room. dangerous!!!!

the spa in the room

the spa tub and the giant bed

nice pool and small gym

wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area

very clean good linens very helpful staff nice gym

parking was very small and had a dead end one way road

no free breakfast = no screaming kids

very small tv. not obvious to find parking.

the spa is perfect and the outside playground on hotel property adds the perfect touch

the price, the spa (pool / hot tub / sauna area)

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

the hotel was clean, the beds were comfortable, the mini spa was perfect for relaxing after a long day

great pool / spa area

there was some noisy renovation but the hotel was great and the spa is very nice.

the restaurant is amazing the spa is really nice too

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

we had a pet and our room opened up to the ground which helped

the kids loved the crafting and storytelling experiences

laundry facilities immediately opposite

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi was weeak

wifi password wrong so unable to check mail when returning to room in evening

good wifi and very friendly staff (available physically until 20)

good location, clean room, full equipped kitchen, you got everything you need!

perfectly clean and awesome customer service help, and great amenities like the tub/fridge/ac/tv/wifi

simply some of the equipment in the kitchen but this is a minor point.

staff, comfortable room with excellent kitchen, great breakfasts, 10 minutes walk to the old

wifi and tv worked well

spa should have more space

and spa were closed due to refurbishment

good parking, pet friendly, fully bilingual, great price, located near many places to eat

there is no laundry room , room is very small

we would have walk if not that late and temperature was warmer for the kids

nice pool and gym

pool and gym also well kept

being pet friendly

the location is great, nice gym and pool, variety of food in the buffet, very comfortable beds

indoor pool and gym and close to everything downtown walking distance

the water temperature in the spa at the fitness center could have been a little hotter.

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

pool and spa area was nicely kept and enjoyable

the pool is amazing.

hotel is massive, and is on the corner of a main bar street and the plains of abraham so the location cannot be

it was quiet and the spa bath was big. we had no problem finding it.

we didn't book a spa room but got one anyway, and while it was nice it does make the whole room really humid

pet friendly was a bonus

allowed, comfy bed and pillow, mini-fridge, coffee maker, wifi, felt safe, had a great sleep,

they also have a bar with some video slots

the mini spa is good, just don't like the sauna is off.

i also liked their spa

the massage received from the spa was excellent

the hotel was great and the thermal spa so relaxing after long days on sleds

our greetings upon arrival, shuttle service to centerville quebec, spa facility, massage service, our room and

also, our kids were really looking forward to using the pool but it was close both days we were there due to

room service is fast

of surfaces that we see at first glance were clean, but when my kids dropped a toy and it rolled under the bed

nice warm pool for rainy day entertainment. new free arcade for kids which is amazing.

also, our kids were really looking forward to using the pool but it was close both days we were there due to

we liked the pool, the spa and it has access to the busy street full of restaurants

are happy, but those who are in the way without children and would like to spend time in the spa are terribly

we missed any information about the spa for example

the spa tub in our room had fantastic bubbles

the pool and spa were great, room was an excellent size, and the staff was friendly and helpful.

my only small complaint is that they did not have room service due to be under-staffed but i would still

we had to call room service to have someone come

not much, crowded with too many kids hoping the oool.

great location, very good gym, excellent view, nice heated swimming pool.

room service would have been nice but understandable during these times

the garden was really nice! we used the pool and spa more than we thought because of it.

only thing i found the pool and spa were a little cool

wifi not always stable

we love the pool. the kids enjoy in the pool for 4 days and 3 nights

the gym has a lot of machines and equipment non functionnal.

the only improvement in a hotel like this would be to have some spa facilities (hot tub/jacuzzi, steam room,

gym was small.

location and amazing staff. really enjoyed the pool and balcony off the pool!

the sun deck outside the pool is great fro viewing the sunset

was no laundry service

certain kitchen accessories were missing or illogically placed

location is great, unlimited coffee, the staffs are accommodating and the lobby is cozy with a fireplace to keep

friendly staff, convenient and available parking, the room was large and comfortable for our use, pet

the pet friendly room was excellent quite

even kids can easily walk to several landmarks

nice hotel close to the city center, friendly staff, great pool/spa area.

we were granted an upgrade and the rooms were very spacious

spa even though listed in amenities, ice machine on ground floor only, 23 steps in entry up to

renovated hotel is in a very good location, central and with a very nice spa and gym

i have never pay tip for spa except in hotel manoir victoria

we're not given info on spa services

i had an excellent massage in the spa section

the hotel s restaurant offers a terrific breakfast and lunch and several spa services

of calm permeate the property with opportunities to participate in yoga, meditative walks or spa treatments (

due to proximity to old quebec, i would like to return and schedule time for the additional spa and meals

room we were assigned was in the basement, next to the laundry room, which was loud as well as the maids who

room was next to laundry room so was very noisy sometimes to 10 or 11 at night

in mind it is not for old age people, people who are unfit to climb stairs or people with little kids who find

wifi is terrible, sometimes doesn t work and when it does it s very slow

might be suitable for kids on school trips, but not ever recommend this to anyone else

the bathroom was spa like

missing a water spa or jacuzzi

no restaurant and laundry service in the facility.

the warm comfortable feeling when i m the lobby, especially the fireplace setting

could have a gym but i understand from staff this is coming.

also, try strom spa 5 minutes by car away

helped us with all of our needs from booking special tours to arranging booking for a fabulous spa in town and

amenities were fantastic - snacks and mini bar; kitchen utensils etc

small, but nice gym

good gym fascinates