spa staff were rude and unfriendly, with particularly unpleasant behavior from the lady at the

they had a spa and pool which i didn't have time to explore, but would do next time

are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is

the spa pool water was not heated on our first day but when i complained it was warmer the next day

the rooms are beautiful and the spa and swimming pool with warm water are amazing too

are exceptional, the large suite was very tastefully done, with an outdoor heated pool, sauna and spa also on

the property is amazing and the pool, spa was excellent

the room was complete with bathrobes for spa and/or the pool, coffee, tea and interesting books on photography

the rooms are beautifully decorated and comfortable in every way, spa area and the garden are fantastic

great breakfast

inviting, excellent location to explore surrounding bordeaux areas and the hotel had secured parking requiring

the pool was clean and the temperature perfect

wifi a bit slow at times

parking

wifi is not particularly fast, we tried streaming movies and it was a bit slow.

not do the chateau justice, stunningly beautiful, wonderful location outside bordeaux, fantastic pool area,

he was the receptionist, cook, server, room service delivery, etc

it had a bar and restaurant for dinner, it does have breakfrast it would have been a perfect 10

the hotel states they have room service, but that is a cheese plate

the pool area was beautiful and the rooms so light and airy

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i

it is a perfect place to stop off on my way from north of france to south of spain

spacious room and spa facilities, i would like to stay again

impeccable spa with jacuzzi and swimming pool. the breakfast had a lot of homemade items.

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

-breakfast was great

kids enjoyed swimming pool and table football at the reception area

bed, the room, the coffee machine, the breakfast

i ordered the romantic option for 50, with petals, balloons and a box of small desserts

only bar food available or room service

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

comfy beds. good breakfast. staff friendly and helpful. quivk chech in and out

breakfast: no english breakfast (but french or german). not very important in fact.

breakfast delicious

breakfast very good, rooms clean and comfortable

the pool and outside area were beautiful, and the rooms were spacious and had everything we needed

common room, where you can prepare a simple meal - very important for families with small kids

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

expected more from the spa and the pool was a little smaller than expected but it was still nice

spa and restaurant on site great coffee a lovely area to sit around the pool

beautiful furnishings and lovely staff. swimming pool great

fantastic! staff were fab, hotel was gorgeous, spa and gym were excellent.

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

would have liked to have been able to use the spa at anytime rather than booking

especially the rooms, location, rooftop bar, spa and staff

the room was spacious with the most comfortable bed, and the views were wonderful

nice sauna and spa area, the rooms are very clean and they feel brand new

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

and the spa is

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

everything was great - staff, room, spa and restaurant

missing a social bar and restaurant but there were many close by

wifi little weak

my kids loved it

good hotel with decent breakfast, quite close to the center. but wifi was problematic.

i reached late in the evening, so no restaurant or no room service available to get some food

pool looked inviting and we hear there is also a gym

free parking, close to airport, pool and lovely staff. really excellent value for money

this was very disappointing for the kids after a very long drive from england

the comfort of the room. the staff were superb. the pool was lovely. the wifi was good.

were lovely, pool was good, room service were nice but food just ok, bit cold and forgot cutlery twice

the breakfast was very good and i enjoyed he variety of food

the was no bar or options for an evening meal.

breakfast was very good very nice location and easy to get

price was the biggest issue here with the facilities on offer no evening bar to have a night

would have been nice with a small bar for some drinks

amazing team, breakfast was out of this world! great spa :-)

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

the spa are is really nice

the spa facilities were really good if a little small but then again there is only 20 rooms at the

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

the grounds are beautiful with an outdoor pool and very relaxing spa area

spa was a real treat as was the heated pool in the garden

she wanted a spa break

boutique hotel with a swimming pool, spa and very well appointed rooms

the price, it would have been nice if use of the spa was included rather than an extra charge per person

the hotel has a closed parking that is very useful

staff are fantastic and speak english. highly recommended and has a large secure parking area

was no wifi and we got informed about it just the day we came while there was a problem for couple of days

close to motorway and easy parking

nothing really. maybe the breakfast was overpriced a bit.

the spa staff need to be more attentive to guests needs. (towels, etc)

spa not always available

additional cost of spa access

perfect spa time and stay! the room is wonderful and well equipped! breakfast is great!

used the spa and had a fantastic massage

beautiful spa and garden setting in the centre of bordeaux

we didn't use the spa & hammam as we had our own jacuzzi

the spa was a lovely added option included in the stay, and with no other visitors to the pool and

boutique hotel bordeaux exceeded my expectations especially for the very spacious room and the super outdoor

hand written note and treats (canele & fruit). spa far exceeded expectations.

i loved all. great rooms, superb breakfast and very well located.

i also appreciated that they had an express breakfast for 4/5 in a sweet little room

possibly a bar in the hotel would be a nice addition but there is one next door and lots of restaurants and

nice room very quiet good location pet friendly ecological

guess the only minor thing would be there didn't have a hotel bar where you could grab a drink but there is

some machines in the gym weren t working hair dryer not great

location. it was very clean. staff was friendly and they smiled! loved the room service option.

be advised that because it is not a full service hotel there is no bar or restaurant or room service

the gym was fine, there was some equipment that didn't work and it gets a little hot, just fyi

floor, room was ready when i arrived which was great as it was very hot and i also paid extra for late check

my kids were sleeping on a sofa bed in bad shape

good location cool beds for the kids great staff good atmosphere in the cafe

modern rooms are perfect for families with kids

kitchen is insufficient for the number of units

wifi in the room

the spa was wonderful and the therapists there were downright the friendliest and caring i ve ever

the spa was exceptional

staff are professional and genuine, beds comfortable, facilities plentiful, breakfast delicious, spa magical

the best part of the trip was the spa

the spa area was so elegant and relaxing, a must for those who enjoy pampering time

i didn t have time to use the spa but so nice to have the services in this boutique hotel

the spa was amazing and so beautiful

the breakfast was fantastic, the spa incredible and the location right in the heart of town

rooms, amazing breakfast and the spa was amazing and it was their first day

being able to use the private spa after a long day is a big bonus