beautiful surroundings, great staff, lovely pool, very comfortable rooms.

only got notification of food availability once we arrived, due to lack of wifi during the day, so had to cancel

wifi intermittent in room but good when it worked, wifi in the communal library / outside was great

original common room, decent breakfast, friendly staff, free parking

parking

very comfortable beds and spacious rooms. good spa zone and outside pool. tasty breakfast.

the rooms are beautiful and the spa and swimming pool with warm water are amazing too

the spa pool water was not heated on our first day but when i complained it was warmer the next day

are spacious hotel is very clean staff is very helpful beautiful spa available outdoor pool is

they had a spa and pool which i didn't have time to explore, but would do next time

are exceptional, the large suite was very tastefully done, with an outdoor heated pool, sauna and spa also on

the property is amazing and the pool, spa was excellent

the room was complete with bathrobes for spa and/or the pool, coffee, tea and interesting books on photography

the rooms are beautifully decorated and comfortable in every way, spa area and the garden are fantastic

they have a heated salt water pool which we didn t use but looked wonderful

nice rooms, very basic but exactly what i needed. breakfast was delicious too.

breakfast very good, rooms clean and comfortable

breakfast: no english breakfast (but french or german). not very important in fact.

), excellent wifi, really good breakfast included in the room rate and overall an extremely pleasant experience

from location, breakfast,helpful staff and staff

it is a perfect place to stop off on my way from north of france to south of spain

clean, welcoming, good stop after leaving caen. good breakfast and a nice spa to rejuvenate.

were on a big road trip from the north of france to the south of spain, driving in a car with a roof box, so i

spacious room and spa facilities, i would like to stay again

purposely come to this more expensive place cause i wanted sit in a spa pool, even tho there was only 2 rooms

the hotel states they have room service, but that is a cheese plate

only the room service quality of food

the hotel also had corporate events during daytime and even if not directly disturbing their foot golf and other

was a room service menu of pastas and salads which was tasty but no official meals outside breakfast

it has beautiful reception rooms that could be used to incorporate a proper bar instead its wine vending machine

air conditioned room, the two lads manning reception and the bar were exceptionally friendly and helpful and a

the receptionist prepared a microwave meal - room service - which was pretty awful but i ate it because i was

nice bar area

futhermore, there was no wifi present for the days we stayed in the hotel

the bar is also a bonus

very pet friendly

the pool area was large and i was able to really enjoy the sun and relax during my stay (this was my

kids enjoyed swimming pool and table football at the reception area

breakfast was always busy and the staff seemed overworked

expensive breakfast

they need to make it clear that the cerise merignac reception is within hotel m and spa

it towels, or water glaces or coffee (though there are coffee machine in the room) girl in the spa wanted to

is not professional, the bed is little and it's not a large double bed like the description, wifi it's horrible

pool. very hot humid weather

wifi seemed to be intermittent at pick times.

the attention to details, the kindness of solicitude of the staff, the spa and garden are fantastic

and i would not hesitate to recommend it to anyone looking for a relaxing break (they have a spa too

expected more from the spa and the pool was a little smaller than expected but it was still nice

spa and restaurant on site great coffee a lovely area to sit around the pool

beautiful furnishings and lovely staff. swimming pool great

hotel, restaurants and spa facilities, will definitely stay again if i'm in bordeaux in the future

to the spa was very limited, we stayed saturday to monday, only open sunday morning and did not open until

room was spacious

great room, great spa and very friendly staff

the staff was super nice. there is a spa with indoor pool. very nice breakfast

serves till 10pm bar which is a real plus for french chain hotel

location, free parking and friendly staff

room if selected as you ask on your website and also stated that you are a family with 2 kids

procedure for wifi access could be improved.

i did not like wifi, it was very slow and could not support my uses

the room was absolutely amazing, spacious, walk-in shower, minibar, coffee machine, etc

too much trouble whether it be at the reception, the exceptional restaurant/bar or the fantastic spa

nice sauna and spa area, the rooms are very clean and they feel brand new

well laid out , spa and pool facility . large upscale rooms with very attentive staff.

and the spa is

especially the rooms, location, rooftop bar, spa and staff

would have liked to have been able to use the spa at anytime rather than booking

the hotel itself is immaculate with a fantastic gym and spa

theres a gym, spa and fitness classes too, though i didn't have time to do any of these

the spa experts were very kind and knowledgeable

no on-site bar or restaurant - nearest a 5 min walk away

although there is no bar they do serve drinks which you can take into the lovely courtyard

breakfast was very good very nice location and easy to get

t have any negative feedback not sure if there is a bar onsite but we didn t need it as were out exploring

very good room service

the grounds are beautiful with an outdoor pool and very relaxing spa area

super friendly check in, fantastic lunch and dinner, blissful spa experience -- i couldn't ask for more

she wanted a spa break

the price, it would have been nice if use of the spa was included rather than an extra charge per person

boutique hotel with a swimming pool, spa and very well appointed rooms

my kids loved it

i reached late in the evening, so no restaurant or no room service available to get some food

00 from the credit card just for the drinks and food from the room bar, which this is crazy, that's unexpected

my kids loved it

wifi was an issue but they came up with a

amazing team, breakfast was out of this world! great spa :-)

we had booked a cozy mansard room, but we were upgraded to a lovely spacious comfortable room

lots of charm - the warm and welcoming staff - the spa is superb, especially the indoor pool - the

the spa are is really nice

the spa facilities were really good if a little small but then again there is only 20 rooms at the

the spa was a lovely added option included in the stay, and with no other visitors to the pool and

we didn't use the spa & hammam as we had our own jacuzzi

hand written note and treats (canele & fruit). spa far exceeded expectations.

breakfast (staff excellent) great spa and wellness area super location attentive and helpful staff modern

beautiful spa and garden setting in the centre of bordeaux

the spa staff need to be more attentive to guests needs. (towels, etc)

spa was a big bonus

additional cost of spa access

spa not always available

location, stylish clean room, comfortable bed, extremely helpful staff, nice spa and nice

excellent breakfast too

lack of bar but lots nearby.

nice room very quiet good location pet friendly ecological

fantastic breakfast and friendly

room service schedule was a bit off

friendly staff (thank you chloe) relaxing spa delecious breakfast in bed confortable and clean

rooms, amazing breakfast and the spa was amazing and it was their first day

the spa was amazing and so beautiful

being able to use the private spa after a long day is a big bonus

i didn t have time to use the spa but so nice to have the services in this boutique hotel

upgrade, good wifi and breakfast with excellent expresso coffee

would hsve liked more weights and more variety of equipment in the gym

the gym could be better- small and dark in the basement.

be advised that because it is not a full service hotel there is no bar or restaurant or room service

room service available, but i didn't use it

it would be nice if there was a swimming pool or spa at the hotel.

the breakfast is to die for

very comfy, rooms looked like they had been refurbished recently and had good amenities, small gym but good

day they were changed and unfortunately we were left with one bathrobe only (instead of two) - breakfast is the

breakfast, food, room service, no fridge, no slippers.

the spa area was so elegant and relaxing, a must for those who enjoy pampering time

staff are professional and genuine, beds comfortable, facilities plentiful, breakfast delicious, spa magical

spa was cold and closes early

location, room size, excellent breakfast, spa pool, helpful staff.

the spa was wonderful and the therapists there were downright the friendliest and caring i ve ever