has tgifridays and a local pub in the parking lot

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

also many drunk and shady characters in the parking lot

breakfast is not what you would expect at a hotel with this rating, but i have used extended stay

breakfast on the go was great, kitchenette was wonderful, staff was great

i couldn't get connected to wifi and i only got 1 key this time

pet fee

wifi worked and was easy to access

did not bring my kids back for the night

price/night location near our kids/grandkids

bugs and cleanliness. carpet was very dirty and the bathroom tub/spa had mold

the private parking lot was gated and locked overnight, so i didn't have to worry about my car at all

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and

beautiful building, cozy room, amazing location, kitchen available for use!

they had a private parking lot that is gated late at night

great location in the flats. very clean, modern room. loved the bliss spa products in room

felt as if the kids were running the store

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as

our room did not have access to 'free wifi' as advertised.

no towels room not that clean and no laundry bags

room 'spa kit' was wonderful

pool and spa were closed

they assigned us a room in the same hallway with some kids from a hockey team

no laundry bag in closet

hotel was quiet and it the indoor pool was great

the bed was great nice tv room service was great

in room breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

nice corner view breakfast was excellent

also they have now added a spa - great reason to come back

i made the reservation the women told me that the spa was same day reservations

spa as

valet was great, bar and restaurant staff was great

the gym was amazing!!!!

wish the spa would have been open on sunday and monday but i understand that these types of businesses don

there s also a wonderful spa and a couple great restaurants in there as well

hotel was easy to access, valet parking was easy and convenient, and the cleveland arcade had a spa for some

i picked the hyatt at the arcade because i knew my kids would get a kick out of the

wifi was very poor in our room

rooms are small, but what they lack in space they make up for with class and character

the staff is great and also love the bar and food

no gym, empty downtown, not the hotels fault, though it felt soulless

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

pool and spa were used, as was the gym

thing that couldnt be changed, like the window was quite small so not much natural light and the spa was close

the bed was very comfortable. the poor and spa were clean and well maintained.

the kids were very impressed with having their own bunk beds and small living area

wifi is very poor and it's disconnected at night:( and no free water in the room.

upon entering room, glass enclosed spa tub and shower on left

specifically booked this hotel for the spa bathtub

elevator. laundry room.

the stay was comfortable and the gym was basic

breakfast

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the bacon at breakfast was like leather.

the next day my kids got an ear infection

breakfast was great just had to get down there early before everyone picked over it!

chlorine smell was super strong in the pool area

- no laundry bags, no in room directory (e

dinning are was wonderful & like how kids eat free at the buffet

we weren t informed of the $50 copay for valet and room service before staying

laundry room

dinning are was wonderful & like how kids eat free at the buffet

and it comes with a free breakfast

my kids slept on the floor

breakfast times were hard to keep track of and the bar was not open everyday, which was inconvenient

comfy beds great pool

parking lot

both restaurants plus room service were top notch

the gym was clean and well equipped

excellent location, amenities, room service and staff was very helpful!

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

hotel employees shuttle us back and forth and they are excellent

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

hot water night 1 and night 2, no elevator, a/c, wifi, hot water or parking access all day/night

booked this place because it had a shuttle service, which was good because i am not from the area

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt