spotty wifi coverage and lengthy unpaved roads

there is a bar with beer and soft drinks

our kids likes the small pool

we have young kids and they were happy but also going around in circles at times, there are lots of stairs as

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

jaime (james) is the main bar tender and he has skills

breakfast too cheap for the price missing indications panels to find paths because big surface of

for now the 10 - 12 sunbeds around the pool seemed fine

have provided some feedback directly to el lugar, about changing a couple of things during breakfast to improve

the parking lot is secure and has security all night long

breakfast was good and the restaurant had a good

huge room, safe parking, good restaurant.

lots of breakfast options. room is clean with a view into the forest

parking available

i got a message at the spa jessica was amazing. best message of the year

breakfast was excellent

the pool was nice, breakfast was ok (the staff was very kind and making sure our kids were happy)

the kids loved the pool

breakfast was delicious and fresh

everything is made of wood, you have high seilings, 2 badrooms, 3 beds, with mosquito nets, a big kitchen and

kitchen is very basic, only fit to prepare a simple meal.

fully equipped kitchen

* peaceful private setting * spacious * minimal insects despite open design * well equipped kitchen

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

great breakfast

the breakfast is very delicious

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

the swimming pool is nice and very clean

pool, bar, restaurant, and room were all amazing. hotel staff were very friendly.

though we never used the pool, as we arrived to late, it looked very inviting

rios 2 & rios 4 had bad wifi reception for computer in rooms

the pool was nice and the staff was very nice

pool waa not apt for swiming

plan your stay to be a spa trip with amazing massages, food, drinks and total relaxation

don't expect spa experience you got used to in europe/ us, it's just massage, but it's just how it is here in

we also had spa services and i will never forget them, the scrub was amazing and there is no better place to

place, beautiful property with a spa next to a natural pool

amazing trips and spa treatments were organised for us which we thoroughly enjoyed

there is a huge spa tub ud83dude0ai n the room

nice shower and a spa bath

of an issue in the kitchen, lunch and dinner were not available at the property, so i had to do take-away

maybe take the room curtains to the laundry...

the pool is great and we were able to order a massage at the property they helped us organize

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

very friendly staff, great location, traditional breakfast

hotel had enough parking spaces

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

that said, the wifi was poor, both in ability to connect and in strength

it had a separate living/dining area from the large bedroom, which had two fireplaces

we slept in the container. staircase was a little sketchy. wouldn t recommend for small kids.

the wifi was slow and unreliable, maybe due to the location, but other places i stayed seemed to have

no wifi in the room.

were were two families who together had 7 children among us and the kids had so much fun exploring the property

some ants around the kitchen

good wifi connectivity, but only in the rooms and near the office

really near downtown, privacy, parking in front of the room, really silent.

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

swimming pool available (didn't have time to go , though)

it's close to the airport (with free shuttle to/from the hotel) and to adobe rental car company (5 minutes

the accommodated parking both vehicles

private parking inside the yard

good and safe parking - doggy bags for early breakfast - we didn't have to pay the first two nights (we had to

bonus for the delicious breakfast and the timely airport shuttle to sjo

the private parking was a huge plus

breakfast offers a variety of choices and is delicious

breakfast was great and the ladies cooking were so kind and served us even earlier than scheduled

helpful staff, breakfast was very good and varied, very nice interiors in colonial style, locked parking,,

close to everything laundry next street over, many restaurants available, great shopping.

the pool and jacuzzi are nice and usually you have the pool to yourself so very relaxing the wifi was very good

friendly staff, comfortable and clean rooms, pet friendly and always willing to accommodate a special request

would of liked more variety for the breakfast buffet

nice staff, really good food and a nice pool

staff excellent, huge comfortable rooms with excellent bed, wifi, free international calls, nice garden area

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

the spa was awesome and the best treatment i've ever had.

the spa was incredible

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

part of our group visited the spa and really enjoyed it as well

staff allowed me an early check in

warm water comfortable beds very delicious breakfast fast wifi

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

breakfast was delicious and beautiful, plant filled area

we also enjoyed the free breakfast

pool not working.(empty)

the wifi could be better.

pool was beautiful but we did not go in, as we did not have time

great central location. wonderful pool, wonderful for the kids!

the pool is great if you are travelling with small kids

staff were helpful when our shuttle to la fortuna didn t turn up

good wifi

shuttle provided to the airport, a filling breakfast and a good night's sleep despite the planes

the location was so close 5 to 7$ from the airport, but they offer free shuttle i heard

the bar didn't open up until 6 p.m.

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

really cool modern touches like having wifi so strong for streaming, they don't even need tvs in the rooms

was so friendly, brought us room service upon arrival, greeted us at the hotel pool and turned on the pool lights

on arrival we were able to get our room with an early check in at noon

accessible, safe parking, and the room was great

during our stay the wifi didn t work at all (because of a thunder storm two days before), and there was no

staff super accommodating. beautiful property. lovely pool and room

cold swimming pool meant that we didn't use the pool.

wifi was a little bit weak

pool needed work.

pool was a hit with the kids

spa was great

i didn't try out the pool or the spa treatments

i thought a place with a spa would be nice

there is a pool, a game area where my teenage kids could play pool and a restaurant on site

kids loved the pool

the spa facilities are very good

our kids enjoyed the pool

kids loved the pool

a little out the way but regular very cheap bus service and friendly bar and restaurant nearby

free parking and nice restaurant within walking distance

spa experience is exemplary

covid-19 affected the spa and massage appointments. almost had to book a week in advance

i was not impressed with the spa services i got

my girlfriend and i enjoyed a private jacuzzi tub in the spa for one hour that was free, and that was a real

the spa service

some communication problems because we were not in wifi so we had to wait to check in.