the full facility pool, hot tub and sauna combination.

asked two different staff about their pet policy and was told it was completely refundable charge

wifi was spotty, could hear the people next door loud and clear when on phone

kids had fun in pool

would like a free breakfast option.

spa n pool not working when we arrived on wednesday, thursday(1/25,26)

nice staff. easy check-in. pool & spa ok! older hotel, worn carpets. would stay here again.

hadn't been cleaned in days, jets in hot tub were broken, broken shower, tv remote didn't work, wifi didn't work

clean, courteous staff, great breakfast, convenient location, nicely appointed room.

the hotel was clean, the breakfast was enormous, the pool was clean and hot tub warm

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

parking was confusing, difficult to locate my car when i departed

parking fee

and from the street we can hear the air condition from all the rooms and at the parking garage

left immediately after viewing the spa room

no breakfast the room was dirty dirt in the spa tub just was not happy

free wifi

doesn t have signal and the wifi is very slow , so feel like your hands and feet are

parking

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

pool area is outdated looks like it could use some remodeling

clean, comfortable, coffee was great, breakfast also great.

wifi was spotty due to storms in the area, thought they would have been able to get it back running

our kids wanted to go swimming

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

breakfast, gym, desk, lighting, staff.

long story short, i got lost and the gps on my phone wasn't working without wifi

the hotel has a nice kitchen with everything you d have at home

while the hotel does not have a swimming pool, you can use the pool at the spring hill suites next-door

parking

room service needed a little bit of work - i asked for a salad with my dinner one night and they

rooms, free parking, free wifi, warm cookie at check in

ease of parking

pool was good

would love it if the spa worked in the pool area but not a big deal.

clean room. newly remodeled. everything was good. quiet. only downside no fruit at breakfast.

would love it if the spa worked in the pool area but not a big deal.

wish breakfast would go later.

the pool area was uncomfortably hot. the fans didn't work and there were no lights on.

very quiet. great pool/spa facilities!

kids baseball teams everywhere

there was plenty of parking for us who travelled from out of state

would have preferred for hot tub to be outside, there were lots of loud kids in the pool area which prevented

nicely updated hotel, comfortable beds, clean rooms, easy parking.

of the facility is torn up, breakfast was closed, pool and spa was closed and fitness center was closed

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and

lobby, pool & gym unusable due to renovation

pool, laughable hot breakfast, subpar wifi that doesn t reach to floor 4, smells like mold, streaks all over

location with a working pool & jacuzzi

spa was unstaffed during hours of operation.

in-hotel spa was amazing

carole very very friendly. spa tub worked great and was very relaxing.

was remarkable, the spa was amazing and everyone there was superb

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

everything, our favorite part was the spa pool at night looking over the city

if we were able to stay longer and the pool and spa were open!

rooftop spa area

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

the drink menus are different from the rooftop bar to the restaurant

was too cold for kids

pet friendly, saw many guests with

stored our luggage for us until after our gymnastics meet and we were able to keep the car parked until we were

only water available was through room service or purchasing through the hotel gift shop or lobby coffee shop

i see a pamphlet in the room showing where the pool conference rooms and workout center are located, so i don

there is not a pool, spa or rooftop deck of any sort.

the room was nice, and the bed comfortable. also, the downstairs bar was very elegant.

great location, rooftop observation deck. good gym. clean.

we used room service once and it was fast

gym was 'so-so' for a 4 start hotel & piped music way too loud

spa was too busy...

everything the gym ,pool and spa were excellent staff couldn t do enough for you

great amenities and spa was wonderful

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

the staff gym spa rooms

no microwave, spa was just a hot tub

the gym was really great and the skyway access was an added perk

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

was a large family on our floor who booked separate rooms for their kids, and their kids were slamming doors,

we ordered room service and was shocked by the price of chocolate cake, but it was delicious

the spa and it being more upscale

for the price, i think the spa facilities should be included in the price.

the spa is something else

room service was great, as was the spa experience. it was a perfect in-town getaway!

very dark rooms with poor natural light. the access to the spa has a separate access fee

kids loved the breakfast, seconds on the pancakes

the pool was nice

kids loved the breakfast, seconds on the pancakes

the swimming pool is kids favorite although i used the mini-gym more

i have no complaints about the staff, rooms, gym or pool.

the spa bath was the highlight

the pool and spa were closed until fall

health club/spa closed at 5p on sat, so no access to pool or workout room

loading area could be bigger and the large tubs should be jet tub or spa upgrades for king room or suite also

spa and swimming pool was closed for renovation

need more spa rooms for cheaper

the pool and spa closes too early

wifi was not working in the hotel room until they reset the router again

room was a suit with kitchenette but had no plates or utensils.

good wifi connection

room, breakfast

spacious room. wifi

no room service (dine in restaurant or carry back to room).

gym was having some issues with flooding on one side not an huge crisis and i was able to use

easy check in and check out. breakfast was more than plentiful. it was very quiet.

was disappointing to learn that the spa is in another building and required $40 per person for use

having to pay for the spa next door.

and room service offering gym is small and not well equipped

the bar drinks were awesome as well, along with bar staff

even with out daily room service, room was super clean