of the facility is torn up, breakfast was closed, pool and spa was closed and fitness center was closed

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and my kiddos we

renovation in lobby, pool & gym!

pool, laughable hot breakfast, subpar wifi that doesn t reach to floor 4, smells like mold, streaks all over

filthy parking lot, garbage everywhere

been staying at the hotel for a few days have his personal belongings taken from the guest laundry area, thrown

and the pet fee seemed really exorbitant for me

comfy and big room, nice kitchen appliances, nice gym.

no swimming pool but knew that at booking.

family and i enjoyed the comfort of the room the beautiful kitchen area were we ate breakfast at

the room wasn t clean. the spa tub was gross

pool area has always been not so great here the vibes just a bit dingy the hot tub is closed off

staff said the pool water is cold which makes sense since it has large windows that u can see the parking lot

we got a big room by the pool.

) was very upsetting and restless we were able to get some sleep in the new comfortable beds the kitchen attendant

the toilet running and pipe noises that came from the spa tube side of the room

the spa tub in my room and the complementary breakfast and the pillows

the spa tube was comfortable and the room seemed very clean

and my twin teenage daughters got a suite with a spa tub in a separate bedroom

parts of the building was in disrepair, including the safety bar for entering the spa tub

no breakfast the room was dirty dirt in the spa tub just was not happy

left immediately after viewing the spa room

free wifi

location and parking

limited cable channels, no pay per view, and no room service

did not have detailed information about overnight parking; when i called ahead to ask about local spa options,

everything, our favorite part was the spa pool at night looking over the city

if we were able to stay longer and the pool and spa were open!

rooftop spa area

the gym could be more up to date

the staff gym spa rooms

spa was too busy...

property, gorgeous views, pool deck and interior pool and spa were fantastic areas to relax, each in their own

great amenities and spa was wonderful

everything the gym ,pool and spa were excellent staff couldn t do enough for you

in-hotel spa was amazing

was remarkable, the spa was amazing and everyone there was superb

spa was unstaffed during hours of operation.

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

carole very very friendly. spa tub worked great and was very relaxing.

shower needs a grab bar

parking is ample

was comfy we enjoyed the pool without kids at night 10-11 and the hot tub also starbucks coffee and the restaurant

the pool

parking was easy-peasey

no microwave, spa was just a hot tub

need free wifi in room also

hot tub is nice and pool is a good temp as well

needed a plug outlet closer to the bed for cpap machine. no free wifi. parking was expensive.

room had plenty of mirrors, bathroom light was nice, free wifi is hugeee plus

health club/spa closed at 5p on sat, so no access to pool or workout room

and masculine settings quality material and style the king size bed slept dreamy the deep spa tub the marble

the spa bath was the highlight

spa and swimming pool was closed for renovation

loading area could be bigger and the large tubs should be jet tub or spa upgrades for king room or suite also

there is not a pool, spa or rooftop deck of any sort.

i was pleased as punch to find a peloton at the gym

bar on the 27th floor was sold out, so i could not check this out as i wanted to

room service for dinner, my steak was disgusting

a lot of younger kids running in and out of the building

having to pay for the spa next door.

was disappointing to learn that the spa is in another building and required $40 per person for use

even with out daily room service, room was super clean

comes to help you and when you get help they never come back and when we went up to the room for room service

is a beautiful historic property with a bar and restaurant

pool was a good size with great city views

room service was expensive, menu was on the tv and food not worth the money spent.

good gym and pool with excellent opening hours. clean and good atmosphere

pool was too cold for kids

the gym is great- a lot of variety and lots of machines

we utilized the gym and pool/spa

the wifi was excellent and the fitness center was much appreciated

the staff was supernice and helpful, the location is just great. the wifi is also good.

spacious room. wifi

the pool, gym, restaurants, etc

the pool and spa closes too early

need more spa rooms for cheaper

have stayed here before and i like the location, walkable to restaurants like hell's kitchen

i brought my kids here 25 years ago for little staycations each winter

is nothing at all to complain about except they should put a sign up that indicates their kitchen hours for each

the spa is something else

the spa and it being more upscale

very dark rooms with poor natural light. the access to the spa has a separate access fee

for the price, i think the spa facilities should be included in the price.

room service was great, as was the spa experience. it was a perfect in-town getaway!

excellent location. clean and good breakfast.

kids loved the breakfast, seconds on the pancakes

new gym equipment

the swimming pool is kids favorite although i used the mini-gym more

good breakfast for my kids; good selection. easy location.

pool/spa was amazing and the outside lights in the yard were so pretty at night

pool/spa area were top notch

awesome spa and pool area!!!

the pool and spa were also very nice

the sauna or spa wasn't open but it was barely an inconvenience if one at all

the room service was kind

location!! great room! fabulous bar tender! beautiful hotel.

the bar was clean, a little pricy but it's a hotel bar

pool is open 24/7, good breakfast you can purchase downstairs for a reasonable rate, and nice staff

couldn't get in wifi and construction woke me up rreatedly

our kids wanted to go swimming

the in door pool and the breakfast

some high schools kids had the room next to me and were very loud in the hallway all night !

the hot tub and pool were nice and breakfast was good

excellent breakfast

planned everything for the bachelorette party and made the bookings, but was getting done at the spa last, so

staff was very friendly and helpful!! and pet friendly too!!

long story short, i got lost and the gps on my phone wasn't working without wifi

pool was smaller than we anticipated

suite layout which included a full kitchen where we could prepare our meals, as i had just had outpatient eye