there were many kids who were unruly, noisy, jumping in, with pool toys but nobody said anything even though

great there were laundry facilities but the dryer took my money and didn t work

of the old staff was rude, wifi didn t work, didn t bother to register us for breakfast other staffs were

i wish the tiki bar was open but i understand why. other than that, everything was great.

parking was a lil distance from hotel and also very creepy at night very dark cant see the deers in

the best part about our stay was the spa

everything was nice and quite and alot to do. the spa is 10

didn't eat the food but i definitely would like to try the restaurant and spa during my visit in 2 weeks

the indoor pool and fitness center are excellent, and the spa makes it easy to unwind after a long day

spa not open

parking was convenient

i didn t make it to breakfast

we really appreciated the overall atmosphere the bar was great with a fantastic bartender and excellent

however, room service checked if i'm still there for a couple of times after 10am even i still had 2 hours

the only thing missing was room service. i hope it returns.

the location does not have a spa as currently indicated on website.

breakfast would be nice need more gym equipment especially another exercise bike

cleanliness. peacefulness. lots of outlets to charge electronics. good wifi.

the pool,parking,and gym

pool

we had the king bed with the spa bath/jacuzzi

the breakfast could be better.

the kitchen could use some new pots and pans, plates and silverware. otherwise, it was perfect

easy free parking

wifi is sketchy, location is good, tv should have more stations, it's pretty quiet, no pool or gym

the waiters at the restaurant and at the bar were very friendly and alert.

restaurant had 1 server who also was the bar tender. very slow service because of this

kids could have been electricuted. wires sticking out . molded fridge .

i want free breakfast

buffet breakfast was $20 pp. no other options available. if you have kids that's a little much.

spa tub

soft bed and great spa tub

place was nice and the room and the spa where great

s very clean and i stayed in the king suite with spa tub

the spa tub in the room was very nice, overall a comfortable stay , i would love to come back

spa need to be fix up before a customer or i arrive

called 5 times check about the pool spa and food they lied and stay everything open and just hot breakfast no

spa need to be fix up instead of waiting

the breakfast was buffet style and was probably one of the best hotel breakfasts i've ever had

pool an hot tub reservation needed our slots the room is big an full kitchen with supplies

comfortable bed, home away from home great free breakfast and attentive and friendly staff, a gem in hamilton,

easy check in, good breakfast , nice swimming pool , free parking nice and clean

decent wifi

online later it turns out for what i pd for one night i could of got a rm with 2 bedrm 2 bathes , kitchen and

the breakfast was very good

enjoyed the king suite with spa tub. breakfast was also very good & fulfilling. no complaints.

pool was filthy.

friendly staff, plenty of parking space, nice hotel

everything else, gym, pool were spot on. breakfast was very good.

great breakfast will definitely stay there

the spa bath

spa tub was nice.

location and spa tub

we were counting on being able to use the guest laundry, but we found that the dryer was broken

the room conditions were great and beds were very comfortable. we had a decent breakfast.

chose here for the spa and not having to leave the hotel

i couldn't anybody at the pool or spa area, if i had a question i had to go all the way to the front desk

spa wasnt open

also the pool wasnt open and it wasnt mentioned anywhere at the time of reservation

would have been nice to stay in the hotel for appetizers at the bar and possibly dinner

wifi fixed

rules for wifi, parking, breakfast and etc should be on a paper available in our room for detailed

power outage in the hotel for several hours, and then my hotel phone died, and the wifi was cutting in and out

room service was deplorable

no shuttle on the weekend, no complementary breakfast

liked room layout , good water pressure in shower, nice breakfast selections, staff friendly

room, breakfast, wifi

very nice, newly renovated. love the cafe area and gym looked and smelled clean.

eggs for breakfast were awful.

clean laundry room

pool and spa were convenient and parking easy to access

website said spa tub. the tub was tiny

i loved the spa and sauna, as well as the snacks they had for sale downstairs

the room was clean. room service very good.

to ask for bathroom tissue, fresh towels,bed sheets garbage bags to room service more than 4

reserved for two adults and two kids (ages 8 and 15)

pool was great for kids, we came with 4 kids between 1-3

especially samir, who was responsible for breakfast

they were very accommodating with early check in and late check out

reserved for two adults and two kids (ages 8 and 15)

the free wifi was difficult to access

accakodations, staff hospitality, accessible parking.

had signs or notes on how to operate the television, they had no wifi

there was no parking at all

clean all staff were very nice. breakfast was a to go bag.

laundry facility, but they don't provide laundry detergent and quarters

and they have an indoor pool

that the bar and restaurant were only open from 6-10

breakfast included, parking, close to highway & restaurants

my kids had a great time in the pool

the air conditioner or the heater not working at all to many people doing drugs on hallways & parking

pool area and gym

the pool doesn't work, the gym is off limits, the laundry machine is broken, the light bulbs cant be delivered

indoor parking is limited and dirty

should have laundry in each floor since there are regular family that seem to live there

some rooms have spa tubs in them

fact that i was charged before arriving, then my suite spa tub was broken, and i was charged 100$ after i left

walk from the 3rd floor to the main part where breakfast and pool/spa is, was crappy because it s outside and

pool is not heated, spa is not heated and there is no interior connection between the building where the pool

spa tub in the room was nice but the first time using it there was brown stuff coming out of the

the fridge didn't work, the jets on the spa tub were dirty

as far as room service, we put the sign outside our room when we left to have room service come in

it could be cleaner and have better parking for people with disabilities

pool wasn't open the day i checked in.

trash in the parking & hallways