we used the pool and hot tub the first night, and both were very clean

there were a few choices for breakfast and all were of great value and the food was good

plentiful free parking

friendly people, easy key pickup, on-site parking

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

to the sojo spa i was visiting and lots of good stores nearby

hotel was a great location,near the sojo spa (5 min by drive) walking distance to nice restaurants and shopping

i was visiting sojo spa and it s a great place to stay nearby

all areas were sparkling clean, smell good, omg and the location

gave us room with sofa bed which was too small for my to kids, we got another room for extra charge which was

we loved taking the bus to the nyc, it was very convenient and sojo spa is right down the street

there was hair in our spa bath so we didn t use it.

the stay was great and it was close to the spa that we visited

parking in ny city

the morning breakfast was the best i have gad

room was really amazing with beds, tv, wifi, cleanliness.

they have a parking spots.

on checkout day, i requested a small understanding because i was travelling with kids and might be about five

no basic things in the kitchenette like plates, pots and pans, etc. and the sofa is so worn out.

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

didnt like how the spa wasnt open or the roof top pool

no spa amenities or workout (not that you need to work out when you walk 4-5miles in the city)

no courtesy laundry bag

restaurant closed so no room service

i know hotel staff were working hard to get these kids in check but it was very frustrating to have that level

the spa is lovely and my treatment was one of the best i have experienced during my travels

spa facilities could be better

spa & gym facilities were relatively dated, and most of the spa facilities (e

spa and pool were lovely

spa had a few young/ green aestheticians who did not possess the vibe in maximizing

location location and an excellent fitness gym with a spotless spa and changing area

the spa and gym and the location

i liked the spa and the swimming pool

have a fitness center, swimming pool, spa therapy, small shop to buy food

the pool and gym closed at 5.

our visit to the spa was extremely pleasurable as well

trump schwag (slippers,pens,water,etc), the spa (tv in the locker room salt water pool, 24hr gym), the food (a

excellent attached restaurant (although that can get pricey); superb location; really nice spa and facilities;

from the moment of arrival, through the reception deskalwa, the rooms themselves, and the gym and spa areas,

the gym, spa and swimming pool facilities are a plus

great location great spa and fitness facility

the welcome from staff at the entrance, hotel front desk, gym reception and spa reception were all always

location is good nice pool and spa terrace bar is wonderful

ideal location everything is there that you want hotel is excellent gym is amazing so is the spa highly recommend

i very much enjoyed the spa and the food was ok for the price

wifi in rooms, but it was probably my fault that i didn't read the free wifi is provided only in

the gym is very bare

i love the fact that it is not pet friendly

the staff was amazing, especially sebastian and sergi who helped with an early check in and withholding my bags

maybe a bigger gym.

no room service, but that is to be expected for a residence inn, and there is so much to do and see

laundry on 35th floor was convenient

there was no room service!

from the valet parking, to check in, the room was a corner room with a fabulous view, and breakfast, well

breakfast lacks variety.

entertainment at lobby for kids and adults, times square views, breakfast, dinner, never too crowded, no waiting

was verry disappointed on the hours of room service being closed at 10

from room, lobby perfect to relax with kids playing on game station

were comments in booking that there is no coffe machine in the rooms however, if you call the room service, they

we all had a great stay including my kids under the age of 11

going off in gym/spa when i arrived

could ve used room service

restaurant and bar are worth

the staff added some petals of roses in the bed and in the suite as it was our anniversary which was very sweet

well stocked mini bar but no price list, which meant i was not inclined to use it

very attentive staff. wonderful pool and spa area

if only they had a nice bar or restaurant with a great view.

breakfast is menu based and bit slow. preferred the buffet style. some rooms are noisy

also tge breakfast is too expensive juice for usd

breakfast restaurant and service was terrible

there was no room service

wifi could have been stronger

break fast accommodation didn't include for kids , it was additional charge.

fantastic location. excellent gym & public spaces the lobby. clean rooms.

room service was very good. staff professional and friendly.