also, we never saw the pool or spa as it seemed it was under renovation or closed while we were there

where was the pool?

some rooms have bad wifi signal, some rooms need improvements and the gym could be better.

good location, private parking, free wifi, good breakfast buffet. some restaurants at one block.

was no a good wifi signal in the room i stayed originally

water in the pool was freezing

hotel in monterrey wifi is fast, room is spacious you can use dollor in hotel so it's not necessary to change

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location, good parking lot, nice pool, great atmosphere

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

the staff, while nice at check-in, did absolutely nothing to help when i told them my wifi was pitiful

this hotel is good value for money. it has free wifi.

wifi wasn't working at all

wifi didn t work

shower, good heater/air conditioning(jan is cold in monterrey) , good wifi , good location

i like that it has a bar and restaurant on the entrance

the price we paid they should have a hair dryer, coffe maker, minibar, the pool more hours more later the shower

the rooms the parking lot the bathroom

the pool and gym

hit and miss wifi

despite the listing there is no laundry service at the hotel

wifi route cofiguaration need update

poor parking

wifi condition is terrible

the wifi is really good and i can't wait to book here in 3 weeks

besides the people from the parking lots were very gentle and funny all the time

wifi only worked in the middle of the night when i was awake with a jet lag, i struggled to get

spacious room, have all the essentials, private parking on site, elevator, a/c.

friendly service awesome private gated parking

secure parking in a garage for free

i rented the spa room and it was great and accessible

bed was very comfortable, bathroom stole the show with the spa suite - wow

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service

breakfast and service availability no laundry rooms was available nor the food was

wifi is useless, can't connect

the hotel has also a reasonably equipped gym

be the hotel can include a continental breakfast in the price of the room

the food in the restaurant was really good. the breakfast was a great value.

the wifi is excellent

there was no refrigerator in the room. breakfast buffet was expensive.

i had to change rooms twice due first the ac not able to control and the second time due noise of gym being way

spacious room, excellent breakfast in the restaurant and rapid and delicious room service when required

gym, cleanliness

wifi

gym was well lit with natural light instead of the usual hotel basement

the connection wifi, was very slow

we used a swimming pool a couple of times

parking, front intrance

wifi was good in the

easy to find,restaurants around ,stores close by,parking is good , staff will help you

indoor swimming pool with templated water which is awesome and there is plenty of underground parking space

excellent breakfast!

location and free parking

turned on cold just a bit if to much it would become freezing, sink clogged, temperature in the pool area needs

especially the wonderful breakfast buffet

toy-sized pool, the spa is a joke, the restaurant is mediocre at best

safe parking lot. clean room. great pool. friendly staff.

star hotel, well located, nice building, exelent friendly staff, bar terrace, restaurant, pool, rooms very quite

they said they'll give me complimentary laundry but charged

bar , workers didn t had no idea how to make an old fashion

confortable, clean, modern, pet friendly and great food! excellent breakfast!

wifi not that impressive

is suposed to be pet friendly but the restaurant is not

parking is very tiny

i was not able to use the facilities like the pool or the gym but it is nice to have those options

just the problem with tv and wifi

the bar service is worst

there is a pool and a playground for the kids

breakfast was tasty but minimal, but the staff was great

left your place is so good little more fitness not towels on swimming pool

leaves a lot to be desired but worked, didn't have time to use the spa but no pool/sauna/hot tub/cold plunge

spa facilities are an add on with an hourly rate

need a pool for the kids! monterrey is so hot

room service staff evidently needs more training, their english is basic and they struck me as

need a pool for the kids! monterrey is so hot

so beautiful, food is great, spa was relaxing, location is good

late check in, the spa dosent be for the residents it s open to every one and dosent have space and dosent

rooms are very nice. staff very helpful. spa was excellent.

spa was not working

gym

kids in jacuzzi

pool area excellent! room exceptional!! location awesome!!!

our only complaint is the room service that took way longer than we were told and a broken ventilation shaft

room service menu took a while to figure out and took a while to order.

my kids loved it, it has an extra tv area and a table for 4 with a little kitchenette with plates, glasses,

pool site

wifi didn't work consistently

in bar at first evening (21 march)

wifi. internet speed varied between 1.9 to 7.

blow some air in the pool area.

spa on demand, receptionist was not well trained.

wifi service should be free

as i travel very often, gym has to be in good shape and it was a good one

room service every day, two small bottles of water provided daily

breakfast was spectacular: a lot of choices for each taste

the bar hours are non existent

mentioned above there seemed to be a major problem with towels on arrival - possibly their laundry service had

wifi was very low speed breakfast was good

the other thing that was not great was that our room was on the first floor by the swimming pool

valet parking is very difficult to connect with

room service took forever

is very low, the towels in my room were very old and worn out, the bed was uncomfortable, and the parking boxes

location 24hr room service

the food was delicious in the restaurant and room service. the bed was very comfortable.

it's a good hotel for your money, nice facilities, pool and gym.

too stiff, wifi was not strong and did not have a small fridge to keep drinks cold

big rooms, great breakfast.

the parking is a bit tight. it's a struggle to get in unless you have a compact car.

there was a gym, excellent kitchen in my suite and free bottled water

cheap and ugly interiors narrow and complicated parking