pool and spa were disgusting

breakfast should go later. pools and spa would have been nice as well.

very noisy hallway you could hear kids yelling and people talking too loud

i had booked the room for 2 adults and 3 kids and wrote a note on booking

the swimming pool and hot tub.

pool wasn t clean and spa out of order

stated hot tub/spa according to staff they had just put chemicals in it so it was not available however i have

pool closed, spa closed, breakfast area closed

pet fee was $20

bed was very comfortable and love the option for late check

the outdoor spa was the perfect temperature despite the freezing cold night

the rooms were clean, they do breakfast, the gym was nice to use as well as my kids loved the pool

loved the continental breakfast included in our stay

the pool open 24 hours was great.

the room was super clean and better than we anticipated, especially since we had a full kitchenette

we enjoyed the nice, clean pool and wonderful hot tub too

would have liked a waffle maker for breakfast instead of pancakes

hotel was clean and the breakfast options had something for everyone

great value, comfy bed, games and pool table, indoor pool and hot tub

there is everything you need within the same parking lot

i love the room with the spa tub. everything was clean. the staff is very helpful and friendly.

i love the spa tub!

the staff was very friendly and helpful. the pool and spa were great .

pool and spa were up to par

clean, spacious room...helpful, understanding staff...great value...clean spa and pool

to turn on bubbles for jacuzzi was inoperative, but hot water in spa pool was available

breakfast was very good! hotel was clean, bed was very comfortable, like resort/spa bedding...

pool and spa was closed, the coffee in the lobby at night

the pool was also super nice for the whole

laundry room

pool was closed and the spa was open

spa is nice but difficult to get an hour slot or it was broken half my stay

spa needs to be brought up to par

the spa pool didn't bubble properly, but it was nice and hot. pillows were soft but a bit lumpy.

spa was not working, and i got charged $12,74 without explanation

the kitchen was set for four people, had a microwave and range top, no oven, but a full fridge

the hot tub was grossly dirty..probley from all the kids in and out.

kids loved the pool & the breakfast was good.

nice gym areas with a good equipment selections

i had my own room, put kids in the other and 1 on the pull out couch/bed

the spa in the room

didnt get to try the pool and spa but i'll be back when i come back to sandy

during our stay and while the menu was out for dinner there was no dinner service, nor was there room service

the pool was too warm

it was all ok - the bar closed early on saturday night

the pool and spa was open 24 hours and the staff was very friendly.

not notified about the condition of the pool & spa being closed due to cleaning, while making the reservation

pool and spa needed cleaned or chemical balancing

spa was closed by the health department

the exercise room, pool and spa were nice options to take advantage of, our schedule did not allow for that

there was coffee available at least, the pool and spa , , hotel employees where very friendly,

pool and spa were closed. same with the breakfast room. but i understand why. i will be back.

in the original booking, wifi mentioned, but we didn't have it, and they were keep saying maybe tomorrow and we

for a budget hotel, we got a great room, and a great breakfast, with lots of hot coffee

parking lot is small and cramp for a full size truck

the lady at the desk gave us a free room upgrade with a spa because it was our honeymoon.

limited room service, no open bar, and food choices around the hotel were mediocre

the parking

wasn't sure if the breakfast was free there or not

put our room right next to the elevators and kids were running up and down the hallway until 2 am

spa was closed

it was pet friendly and the staff was very nice. the room was clean.

our room was right by the exit door, which was great with a pet

pool and hot tub are great and you are surrounded by restaurants and other shops

had all conveniences you would want; gym, pool, business center

pool and spa clean, could smell the clean

granddaughter spent the night in the room why i spent the night with my dogs out in my car in the parking lot

the location and nice and clean and friendly and the pool my kids enjoyed!

parking lot and outdoor seating were clean

the room was large plenty of room for me and the kids

the pool and spa area were nice

was sad on our last night the spa was closed for maintenance

spa had way to much clorine

the water park was amazing

the she cried and milked it after that the next day she took the key to the water slide and the kids almost

the gym contained all i needed to work out

hotel had an outside heated pool and whirlpool

the hours for the pool and noon checkout were great. i also liked the size of the room.

size and comfort of room, location, breakfast

rooms are nice, and my kids loved the slide out bed under the couch which was much more comfortable than the

loved the climbing gym. the staff is super friendly. rooftop bar.

open parking

advertise skating availability all day but it's actually after 1 pm as they run a skate camp for kids there in

the family room, perfect for sharing the room with kids

parking situation but it s not bad just not great.

parking spaces were plentiful

limited parking, not close to anything within walking distance. nice to have bar on site.

was comfortable shared ensuite, gym and climbing wall

love the bouldering /gym with lots of equipment and yoga class

a lot of spaces to work, a cafe, a nice bar and roof top

the spa was excellent. great massage and pedi! first class.

the spa was amazing and the massage we got was out of this world

it seems to be paying off for them- the hotel was full with vacationing families, kids running around, overcrowded

there is an incredible kids toy store, nice spa and pool, and so much more

the views are stunning and the room service made you never want to leave your room

although in the month of may outdoor pool still closed for the winter hotel spa had great facilities including

pool, we wanted to use the spa but every time we entered the area families already had both

we also went to a play, and the fact that the bar served food late was a bonus

fantastic location, helpful staff, swimming pools and gym exceptionally clean and well kept.

we love to eat at the buffet and the coffee shop, as well as poolside delivery and room service

the large spa tub filled up quickly

location to downtown,the late hours (12) for the pool,sauna,spa tub.the big breakfast.

i absolutely loved the spa bath it was the best thing about this hotel

was simple but did the job, fitness and swimming pool not really worth it but it s something kids might enjoy

staff were friendly and helpful, room is comfortable , breakfast very good , water in swimming pool

items and when we wanted them delivered and then we just stayed in our room relaxed - the spa bath was huge and

the spa tub in the room was great too

very comfortable and the spa bath was just amazing, the bridal veil falls suite had a lovely rainfall shower

breakfast was good, i loved that it was delivered

they bring you breakfast to your door in the morning

room thermostat foul smoke odor in non smoking room jets in spa did not work waited for hours to check

the pool. that's it. the spa had way too much chlorine in it .

pool and spa were pretty cold

location and pool

pool was too cold to swim

- laundry on site

comfortable, clean, and quiet. the breakfast was great and there was laundry available.

this was a huge bummer for us, as we specifically picked this hotel for the pool for the kids

kids running all over the place cutting in and out in breakfast and coffee station laying on the

i loved the location and the pool/jacuzzi were great!

the spa was okay. nothing that great for the price.

overpriced for old fashioned rooms with weird spa baths from the 1980s

no comfortable place to eat breakfast so we didn't

loved the wine bar in the evenings and the hot chocolate

restaurant from which we ordered room service was amazing