although there is a pool, it does not comfortable to use it

the breakfast could be a little bit more various

simple but good buffet breakfast

i think we were the only ones, so the host spoke only spanish but with a translator, we agreed to breakfast

breakfast was a treat as well

if you enter parking place - you can enter the room

resterant not available. room service was ok but not the same as eating out

spacious clean room, comfortable bed, the parking right next to our room, privacy.

car parking inside next to apartment also excellent - no need to even get dressed to go from room to

huge room. luxurious. cheap room service.

*the on-site restaurant and bar

the staff the food the pool and the price.

internet/wifi connection and bath room could be renewed a bit ;-)

there were no bottle of water available in the room, laundry is relatively expensive

the restaurant and bar area was just average.

our stay the pool was closed but the bar area and outdoor seating in the gardens was open, disappointing as we

breakfast was more like a joke. literally the most basic stuff.

no free wifi in the rooms & shortage of plugs in the room

bar was very modern and only seemed to attract youngsters

bad wifi signal

good wifi and a drink on the house

the bar area was very clean and the staff were polite and helpful

nice outdoor terrace with pool

evening meal buffet was not worth the 18 euro price, there is a tapas bar just to the left of the hotel where

it was a nice pool to swim in when the temperatures were scorching

beautiful rooms and art collection, great pool and lounges, gardens overflowing with bougainvillea

the pool area is very relaxing

pool is perfect

partner & i were remotely working from there and unfortunately, the wifi connection from the routers is weak

the house is beautiful, and the area around the pool and the bar are perfect for relaxing for a few days

great location and plenty choice for breakfast

a breakfast where you have to pay extra for cheese, ham or eggs is simply unacceptable

on check in time but had to wait for two hours more, in the grass/graden around the swimming pool where we were

there could be more variety with the breakfast

we felt very well looked after and really enjoyed breakfast on our terrace and the lovely lunches and dinners

using this hotel and it is currently having some work done to maintain the excellent standard spa breakfast is

of all it s a very big hotel, actually it s like a resort ( gardens, spa , saunas, massage ) with spacious

area and spa not matching over all evaluation

there was free ev charging (2 wall connectors)

gym is extremely small, with only 4 devices

broken spa bath in bedroom

the pool and gym area was nice

cold room , no free wifi (have we gone cack in time?)

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

was very clean and wide, loved the services like the swimming pool

maybe a bit far from center, but there is the metro. wifi was a bit weak.

convenient parking, possible with a pet, close to plaza de espana and a large park.

gym area wasn't staffed, the only weights machine was out of order and free weights were limited to

pool is also great after the scorching heat of the

the gym was well appointed.

small refreshing pool

not closer to main main bus or train station , pool was small

no room service

wifi in our was very poor, being unusable most of the time during our stay

swimming pool is way too small for swimming. its more of a pool for kids.

the room was a good deal larger than normal with spa bath and separate shower all in good condition

that the spa wasn't open later into the evening or earlier in the morning as it meant we couldn't use it

spa and pool was closed.

staff, great location, especially if you are only doing a day trip so you can see plaza espaNa

large clean bathroom with spa bath

was beautiful, modern and spacious and we liked the little balcony

spotlessly clean, friendly staff, nice proportioned rooms, spa bath.

no bar / drinks service in lounge. self service machine for cold drinks and snacks.

here were too few staff on at the bar and restaurant and we had to wait for some time.

was abysmal staff was at best poor with only one waitress taking phone calls for room service food arrived after

dinner in the bar on arrival was excellent quality

room spacious bathroom dress up area friendly staff lovely restaurant with delicious food great room service

breakfast with specialities of national kitchen is really rich and delicious

the breakfast was very good; thoughtfully made and fresh

breakfast was limited, gym was just few weights and cardio machines

unfortunately couldn't use spa or gym which was one of reasons booked hotel

we enjoyed making use of the swimming pool and spa facilities

nice, so are the views from high floors, and the shower is so powerful that it could perfectly be spa treatment

we were fortunate enough to have a room with balcony, outdoor lounge chairs and spa bath

, cleanliness, friendly staff ( unfortunately i don't speak spanish but staff speaks english without problem)

location, friendliness and attached gym and spa (not included in price) was excellent .

i felt safe, and the hotel's lobby and spa were beautiful

the swimming, gym and spa facilities that you can pay extra to use next door at the metropolitan were absolutely

a spa without additional charges would be ok at least at off season period.

the spa for 14 extra is fabulous

also not good the wifi in the guest room was very weak and kept kicking us off

simple but good enough gym facilities

room service didn't replace dirty spoon and mugs. didnt refill coffee pods.

conveniently located to shops, restaurants, grocery stores, public laundry, metro and old town with it s

large room, nice balcony, fast wifi, firm bed

no spa facilities that we could see

spa and swimming pool not good

wish thier was a spa in hotel bathroom when i arived thier was hair in bathtube the wt scale is broken not

no spa and bar opening times

no spa facilities at the hotel.

the breakfast was great with a large range of options and very good quality food

the pool, the room

accommodation - quiet, spacious room (we were travelling with kids)

spacious room near to casino great service bus to metro station.

the pull out couch beds were very uncomfortable even for our kids

breakfast is good, but a expensive, we ended up having breakfast at a cafe nearby

very nice breakfast, all fresh and presented well

neither the tv nor the wifi worked. this is not a 4 star hotel.

pretty dark, lots of noise (gurgling water, sounds from the lobby), fairly pricey considering no bar or

the kindness of the staff, breakfast was excellent, the art and lovely rooms

the spa bath with colour

suite with spa bath after a day

place is one of the best i ve ever experienced- luxurious- spa bath- extremely accommodating

a junior suite with a spa bath (over $100 difference per night compared to double suite, 4 night stay)

breakfast (compulsory room service) was very disappointing and overpriced

excellent location walking distance to all the sights , late check out noon , period property

pretty small room for a double with spa bath

after long distance walking, the spa area of the room was super

there is a spa and rooftop pool and bar location is fantastic with everything close by we thoroughly enjoyed

there is a spa where you can relax after a hard day on foot

the separate spa next door (within the building) was also incredible

a gym or spa facilities would have been nice as this was a 4 star hotel

the hotel arranged their spa company to do it

loved sitting in the spa at night

we had a rooftop room with a spa and a view of the cathedral; views were stunning and the room was well insulated

superb breakfast choices and complementary afternoon tea

the room is placed next to the kitchen/ breakfast area

rooftop, while no bar or facilities, staff would bring up drinks and snacks, could gaze at cathedral gerald a

kids love it

wifi was a bit hit and miss in our room

bar was too quiet for us to use but no biggie as the place is full of

a shower maybe for late check-outs who continue to use the beautiful roof top pool.

exceceptional terrace area right in the city, the pool is a great size

breakfast menu slightly confusing / over fussy for our palate

loved the roof terrace bar for some cocktails after eating in the restaurant

rooftop bar and pool were great for relaxing after a day exploring

location, comfortable, spacious rooms

spa bath

staff, really really comfortable beds with quality toppers and linen, the nice little in-room spa bath

rooftop terrace comfortable with lounge seating area and a small spa (hot tub) and bar that was attended for

to the really cloud-like comfortable bed (so important now we are getting, uh, older), to the spa jets in the

a spa wd be great

the hotel also provided spa treatments etc which were reasonably priced and the food was beautiful

poor wifi in apartment

not very good for kids

i was not feeling well and was starving and i wanted to order room service but was unable to

the hotel pool and spa areas were a little smaller than i expected

the wifi was a big disappointment

location is excellent. staff is exceptional. pool is great. rooms are beautiful.

roof top bar was fab too just a shame it was just opening as we were leaving

the pool was very welcoming after a day site seeing in the hot weather

the bar is also great for a night cap with a fab view

there was a big 65 inch tv in our room however the wifi is not working

everything couldn't fault our stay. rooftop bar an added bonus.

it s located in the heart of most attractions and has a lovely rooftop bar which oversees the cathedral of

it was on the noisy side, when people were leaving the roof top bar and early in the morning with deliveries

spa accessible with kids which is not always the case in hotels

had spa to ourselves and was beautiful

they didn't have more spa treatments available

spa was very small should be included in hotel price not 25 euros extra each

the pool and spa at the hotel definitely cant be missed if you stay here

overall comfortable room and very nice hotel especially in summer with great gardens and pool

location with a stunning garden and pool

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

we enjoyed swimming in the pool and quick steams after

marvelous room and decor everywhere with a gorgeous pool

food: room service and breakfast could be improved.

amazing breakfasts. great location. very impressive daily room service. helpful front desk.

, wasn t that warm and although we were told to ask at reception if we wanted anything at the bar, it would

excellent location and lovely building. cleaning and room service was very good.

nice room service incl

the room was also exceptionally quiet and had good wifi

one more thing, we had an espresso machine in the room with free capsules and the mini bar was complementary

very good service from staff and free mini bar and cava were a lovely surprise

wifi not easy to use and my security checker felt it was not sufficiently secure

little extras .. bottle of cava delivered .. free mini bar and very accommodating staff!!

the bathroom was exceptionally nice and included both a shower, jacuzzi tub, and lots of counter space

our room was extremely comfortable with a massive bathroom with all facilities including a spa bath

breakfast ok for money

breakfast patchy

pool could be bigger

great location, comfortable bed, spa shower, friendly staff and very good price

complementary spa facilities

we didn't call room service, ended up my kid didn't sleep on it for the 1st night

breakfast, wifi

the room was immaculate, comfortable, and the a/c and wifi worked excellently

beautifully presented room about 8 mins walk from the centre lots of lovely features and gorgeous pool on the

very comfortable and clean. loved the music and the pool. very relaxing.

swimming pool (i worked there the entire day all by myself and it was pretty cool) and the chic

the cute pool, the super helpful friendly staff, cleanliness:)

- a lovely pool and rooftop terrace

laundry favor right around the corner