24/7 reception. and they speak english. private parking for each room. wifi worked fine.

restaurant was not open so only room service available - this was delivered through a gate without any personal

10 minutes away from a metro station with plenty of free parking if visiting

spacious clean room, comfortable bed, the parking right next to our room, privacy.

room service excellent

was beautiful, modern and spacious and we liked the little balcony

spotlessly clean, friendly staff, nice proportioned rooms, spa bath.

here were too few staff on at the bar and restaurant and we had to wait for some time.

fitness gym was really small, there was only one bench and it was broken

nice little bar round corner. very handy for bus.

our stay the pool was closed but the bar area and outdoor seating in the gardens was open, disappointing as we

just ten min walking, the hotel was great with nice staff, with insider parking to cars and great bar next to

swimming pool only opens in june

parking to cars and great bar next to the hotel to have a fresh beer and a meal with a nice pool right next to

very modern hotel. nice pool area good breakfast

pool perfect,clean and large room,breakfast and dinner (for only 12 euro bufet) great,really nice

bar and restaurant staff too, nothing is too much trouble

girls of bar / restaurant / reception

a large group of 12-13 year old kids on our floor

excellent hotel, with a good breakfast buffet, a nice swimming pool and a good location

2 joined rooms - so kids could slip while we were looking tv

it was just the little things - why have a kitchen when there was no coffee/tea or any cups or mugs or a kettle

a visit to the same location during the week found the kitchen closed for servicing

wifi isn't worked.

a little bit oldfashion interior but very clean and maybe better wifi

very clean & spacious

comfy bed, nice spa bath

junior suite was lovely and roomy. loved the spa bath and coffee machine

it was huge and the spa bath was brilliant

also, could do with more relaxing seating in reception / bar area

and comfortable and the pool was wonderful

well-equipped hotel, with good wifi

great breakast and bar

wifi was awful

evening meal buffet was not worth the 18 euro price, there is a tapas bar just to the left of the hotel where

the pool area pleasant

as well as possibility to place your car in the garage for additional payment + good stable wifi + good lobby

nice swimming pool is

room service was advertised with a limited selection available 24 hours and more selection from 8pm

the staff in the bar were a bit slow

area and spa not matching over all evaluation

of all it s a very big hotel, actually it s like a resort ( gardens, spa , saunas, massage ) with spacious

using this hotel and it is currently having some work done to maintain the excellent standard spa breakfast is

there was free ev charging (2 wall connectors)

there is a lot of green space outside by the pool and this could be extended to another pool for kids

pool and roof terrasse were closed ( not mentioned before we booked) , the novotel is supposed to

- quality of the breakfast can be improved

room service was fantastic as

dinner in the bar on arrival was excellent quality

a notable asset is the swimming pool and bar on top of the roof

nice pool and outside bar area

i really had to nit pick, the poolside service was a bit non existent as they closed the bar at 6pm however,

the pool area was clean and tidy with drinks/snacks provided through room service

bottle of water provided by room service was very much appreciated

it s a pet allowed hotel, it s not allowed to be with the pet anywhere in the hotel, not even in the

broken spa bath in bedroom

building work meant the pool was closed and construction noise during the day.

was very clean and wide, loved the services like the swimming pool

wifi dit not work that great

lot to be desired; it needs a lick of paint, more water, the terrace needed swept of leaves, the laundry basket

the fitness center/spa next door is pretty good.

i felt safe, and the hotel's lobby and spa were beautiful

location, friendliness and attached gym and spa (not included in price) was excellent .

i used the spa for 14 extra

a spa without additional charges would be ok at least at off season period.

the staff is super friendly, everything clean and like new. my kids loved the breakfast!

the tram, the bus, people talking or kids playing football in the early morning

wifi wasn't working for couple of days

no room service

clean and quiet hotel with beautiful swimming pool

unfortunately couldn't use spa or gym which was one of reasons booked hotel

oh and yes if you want a spa treatment which was really god have it in you room

nice, so are the views from high floors, and the shower is so powerful that it could perfectly be spa treatment

unexpected highlight was the spa and sauna, we went each day and managed to be there by ourselves

we enjoyed making use of the swimming pool and spa facilities

staff, great location, especially if you are only doing a day trip so you can see plaza espaNa

reception area and bar/cafe area, pool area is lovely, staff all very friendly, spa facilities excellent and

that the spa wasn't open later into the evening or earlier in the morning as it meant we couldn't use it

spa and pool was closed.

the room was a good deal larger than normal with spa bath and separate shower all in good condition

clean location staff breakfast ud83dudc4cud83dudc4dud83cudffb

the mattress was comfortable and the wifi worked well

lack of facilities during the day - nowhere for coffee/drinks between 12-6pm and no room service at that time

room service, no tea making facilities

good wifi (a bit weak at the pool)

the spa and the massage i got there (by jessie)

relaxed spa feel throughout

the spa staff is very good too

decent spa facilities although the sauna was out of order

i used the gym which was nice and they had a spa option that i didn't try

very comfortable and clean. loved the music and the pool. very relaxing.

the pool is also very nice to cool of and relax for a moment

swimming pool (i worked there the entire day all by myself and it was pretty cool) and the chic

- a lovely pool and rooftop terrace

no need to bring own showergel/shampoo - comfortable bed - quiet - beautiful terrrace with pool and quiet

secondly, the indoor spa was very disappointing- in poor condition, the three small

pretty small room for a double with spa bath

after long distance walking, the spa area of the room was super

the separate spa next door (within the building) was also incredible

there is a spa where you can relax after a hard day on foot

excellent location walking distance to all the sights , late check out noon , period property

to the really cloud-like comfortable bed (so important now we are getting, uh, older), to the spa jets in the

location, comfortable, spacious rooms

rooftop terrace comfortable with lounge seating area and a small spa (hot tub) and bar that was attended for

spa bath

staff, really really comfortable beds with quality toppers and linen, the nice little in-room spa bath

wifi just barely worked in room 3

we had a nice touch from the reception when leaving - protein bar with water to go

to covid, bar and breakfast room were not being utilised

unfortunately our stay was affected from unforeseen incidences like wifi bing interrupted, the guests in the

on our departure day, we were given a little bag with a bottle of water and a cereal bar each to have on the

place is one of the best i ve ever experienced- luxurious- spa bath- extremely accommodating

a junior suite with a spa bath (over $100 difference per night compared to double suite, 4 night stay)

suite with spa bath after a day

the spa bath with colour

the free wifi was a little patchy in the room

the spa and treatments are also fab

small spa with massage service with excellent therapist

the spa was great, very flexible with their availability

fabulous breakfast and lovely rooftop pool. and the spa is great, i had an amazing massage.

lovely building in great location. spa treatments were also exceptional.

spa facilities very modern and clean

hotel was absolutely beautiful, the architecture is truly amazing and the space made even more amazing by the

room service and spa were a bit disappointing

and spacious room and bathroom- the spa is worth visiting i can recommend the reiki massage

the courtyard and spa were lovely although we didn't use them

staff uber helpful breakfast excellent and very good value

neither the tv nor the wifi worked. this is not a 4 star hotel.

liked everything: the central location in a very quiet street, the hotel, our room, the excellent breakfast and

breakfast was fabulous

some fresh milk in the mini bar and english breakfast tea in the room would have been nice

no spa and bar opening times

they don t have spa or kids club so children can spend time .

wish thier was a spa in hotel bathroom when i arived thier was hair in bathtube the wt scale is broken not

no spa facilities at the hotel.

spa and swimming pool not good

we had a rooftop room with a spa and a view of the cathedral; views were stunning and the room was well insulated

a gym or spa facilities would have been nice as this was a 4 star hotel

loved sitting in the spa at night

the hotel arranged their spa company to do it

the breakfast restaurant was one of the best we have experienced

there is not a hot tub on the terrace, there is a spa bath behind the bed

wifi worked normally only near the lobby

school kids noise

hotel in an excellent location for all tourist sites with a fabulous rooftop bar and pool

wifi connection

location with a stunning garden and pool

we enjoyed swimming in the pool and quick steams after

hotel was an extraordinary find, a beautiful old building with gardens and pool area, tucked away into one of

overall comfortable room and very nice hotel especially in summer with great gardens and pool

marvelous room and decor everywhere with a gorgeous pool

the hotel pool and spa areas were a little smaller than i expected

fabulous rooftop bar and a pool to cool down in after a busy day exploring

from girardo on the front desk to our upgraded room to fabulous breakfast buffet to refreshing pool this hotel

i couldn't get on the wifi until the next day, it wasn't stable so it jumped off each time before you could

amazing pool and rooftop terrace

lovely to have an honesty bar and access to roof terrace

a small honesty bar at reasonable prices was a nice touch

friendly staff, nice historic building, free roof terrace try the tapas bar next to it!

soft drink mini bar options were limited

of tea in lounge after breakfast till late cookies and fruit were also available while the mini bar was also

stylish decor , the wonderful breakfast , the honesty bar , the comfortable bed , the delightful and helpful

honesty bar a

extra's when having breakfast cost quite some money (eggs, cheese, etc

the rooftop bar area could have been nicer both in terms of the furniture and decoration.

had to pay extra for eggs at breakfast

it s located in the heart of most attractions and has a lovely rooftop bar which oversees the cathedral of

there was a big 65 inch tv in our room however the wifi is not working

rooftop bar and dinner was excellent as well as beautiful

wifi was super fast

the bar is also great for a night cap with a fab view

no information in room about room service, not sure if it was available even, no mini bar

the wifi was not the best. that s it.

didn t appear to have room service

and the wifi connection needs some improvement

amazing breakfasts. great location. very impressive daily room service. helpful front desk.

no one told us the times of breakfast, wifi code, logistics of booking the spa etc

spa accessible with kids which is not always the case in hotels

the pool and spa at the hotel definitely cant be missed if you stay here

access to a pool and bar on the top floor overlooking the cathedral, then having a 1 hour private spa session

had spa to ourselves and was beautiful

nice room upgrade. enjoyed the spa on the private terrace.

of room service food disappointing, from a not particularly inspiring room service menu - three soups

from the room service, the breakfast, the gym and massage area and rooftop pool and restaurant, the hotel doesn

the food for breakfast and rooftop dining were superb, rooms were clean and modern, wifi was great

the rooftop and the pool are very nice