friendly staff, nice people, clean room, good parking

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door

central location, parking ok. room was clean

we arrive we couldn't find parking and they only let 2 towels(yellowish))in the room for 3 person and the sheets

i was charged for the pet, though in my booking confirmation it was stated that it's free of charge

speak very little english so google translate is a must no sign posts explaining where spa / restaurant etc was

first day we paid extra for access to different spa offers which was okey and not overcrowded

to use spa facilities, these were shut on the day we arrived website did not indicate this

old hotel in amazing spa complex

spa was amazing - pure paradise

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good

seimming pool

a hard bread roll and cold ham is not a good morning breakfast coffee was very good

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating

the spa facilities were fantastic.

the spa was lovely.

hot spa at 36 degree c relaxed atmosphere excellent menus in restaurants

half outside warm pool was fantastic, loved it with the kids.

spa bath with shower over it

some of spa facilities did not work

went for a winter spa break- which looked amazing value for money

rooms, the floor tiles were very effective & unusual (had not seen anything like them before) the spa bath in

lack of the spa was an upset, especially since i'd checked it's open days on booking

spa bath is worth every penny

friendly staff and perfect pool for cooling off

there is a bar & restaurant on site, we were told it would most likely be open for dinner on the saturday

parking was easy and there was a space next to the accommodation for the car

there is a lovely theatre bar in los banos de

bar is not expensive and restaurant is again not expensive

staff especially the man on reception who also worked in the bar and restaurant

the wifi connection in the room was very slow (in the restaurant it was much

there was also a play area for kids

location was excellent and car parking was free

would like to return when spa reopens

the spa in the hotel was very good, the only downside being it didn t open until 6pm

the spa was small but good

the spa to be open more frequent, but maybe because it was february

the price of the spa for one our , i think that was spency.

the staff were very friendly and accommodating. loved the spa facilities and treatments.

the spa was fun but ve ry noisy.

you can do everything without leaving the spa complex

the roman baths and spa treatment

friendly staff and amazing spa experience with the local speciality archena massage

hotel was situated in the spa complex

all spa facilities were up and running

you for everything, quiet number , friendly staff , spa is perfect

we got a free access to spa instead of a main inside pool, which was on maintenance..

hotel and rooms were great, the spa was lovely and relaxing and the pools were too

i love the relaxed, old fashioned kind of spa feel:)

the cleanliness and quality of the spa facilities

as well as the fantastic swimming and spa facilities, there are 3 hotels, restaurants, shops, bars

easy access from hotel to spa and good facilities

when we checked out we were still allowed to use the spa for the whole day. very peaceful.

knew the spa was not open, but we thought the indoor pool was part of the hotel, but it was a municipal one

spa was problem

there is a spa and pool next door you can go to for a few

modern, spotless & spacious

the hotel is new and modern. has a spa and gym for a few.

thought there was a spa but they only offered a small swimming pool and small terrace with only 3 lounge chairs

swimming pool closed! why??? gym limited equipment, needs more machines and free weights!

rooms good clean and adequate for stay. bar restaurant service very poor could not recommend

think that wifi should have been included in the price of the room and would have liked a little more choice

fantastic breakfast and very friendly staff. very good facilities with a great pool.

spa and sauna can only be used with additional cost

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was

wifi works well

a note explaining how to use the phone - specifically- what numbers are needed to dial to call room service,

everything was great. lovely breakfast lots of choices

the jets in the spa bath also turned on randomly after draining the water, and the only way to stop it was to

would like a spa but is in town centre so not possible

excellent location, wonderful staff and a very fairly priced bar and restaurant.

service (laundry ironing in express service, early breakfast, etc), spacy room, large bathroom,

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

actually deserves the 4star rating unlike most that have it in spain

rooms lovely, very nice staff, little kids play area at reception is great

wanted to have an early lunch at the gastro bar but they weren t serving it yet when we asked even though it

we requested late check out and that was no problem and we were not charged for it either

clean, well-equipped (safe in room, fast and free wifi), spacious room, generous breakfast, friendly welcome

would have a spa and menu for evening a bit different to day menu more of a choice

bathroom (spa shower & double sinks), toiletries & coffee machine were all top class

no tea making facility in room poor gym location no spa facilities

don't like the room service and the restaurant schedule, but i know that spain is different than romania when

of information from check-in staff, not given wifi code, pool towel vouchers or asked about

there was no spa as stated. no bar. no safety box no kettle - no body cream

nothing, pool or spa only thing lacking

room a bit noisy as it faced a bar with live music from 3pm to 3am however the reception staff gave us the option

cathedral is just charming and the hotel is all you expect : modern, clean, excellent breakfast, gym, and plenty

room service; we were not able to go out one night and ordered room service

the free offer of a spa happened to be a 40 min car drive out of town with small costs when you get there

wifi connection

times; colors of furniture and walls like in a prison (strange green); noise outside the window - bar open until

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is

poor wifi, it s a shame, it would have made our stay perfect!

also room service worked flawlessly

nothing other than the hotel not haveing a pool

liked the room service as well

has a good gym and also parking below the hotel

room service cant speak english and the pillow were unbleivable high and hard

the bar and restaurant were not open when we went to eat at 7.30pm nor was it open at breakfast.

we stayed for the murcia marathon, and really appreciated the late check out offered for the event

the hotel has a gym and a sauna

gym, across the street in the

advertised spa but it was sauna/steam room for extra 15

they have food facilities and connection with a bar across the street that looked good but i didn t utilise

the wifi is weak bed is not comfortable

on the way supermarkets nearby room spotless room spacious (twin room) hot water on demand wifi good didnt have

free wifi was reconnecting in ~20 sec intervals. pretty much unusable.

bar with coffee in lobby

breakfast very friendly and knowledgeable staff, room great view good and rooftop swimming pool for the summer

the rooftop bar was a nice touch too

hotel very good and staff real pet friendly

is no carpet in hallways to absorb noise so a lot of noise echoes through (loud conversations, kids

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two

spent 2 nights in this lovely hotel and had a superior room with a gigantic spa bath

wifi was good

the hotel has parking as well

only could only wish to see a swimming pool installed as it would make this the very best roadside hotel ever

choice of eating in a hotel dining room but we chose the bustling, friendly bar (same menu)

parking with free places the hotel is situated above a 24h restaurant with cheap and good food the

all good. site we booked on said there is no parking but there is parking. no where to walk to.

the parking garage stairs lead to a casino, lol

on site bar & restaurant

parking with direct access to the rooms by lift. cheap fuels next door.

spa area closed breakfast terrible gym closed indoor closed twins beds when i wanted a double bed

indoor swimming pool and spa was close

.. nothing... i would have liked to use the spa but it was shut

was closed, advertised a spa and wellness but we were told they no longer supply these options

could have done with a spa for all those tired golfers coming back from a hard day's golfing

private pool area was lovely, and the interior was beautifully designed

great new property for the area. good food and gym highly recommended

wifi was weak on my second night, didn t even connect to the tv

the pool was great although it wasn t sunny for us to get in

it s very chic and the pool is lovely as was the restaurant

spa was closed

breakfast was great, so was the spa area

hotel has a weird smell - in the halls, in the pool area, spa area, etc

food in the restaurant was really bad. spa was cold.

jacuzzi & spa being closed but no indication of that when booking

we loved the staff in the bar and the access to spa room and loveky room with bath

but it was nice with plenty of sun beds around it and a bar near by - it s nice that the spa area is free to

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

were comfy, spa and gym were nice & the rooftop pool was refreshing great for catching the

you can also find here nice size gym and great spa area with jacuzzi placed right beside the window from where

spa and hamman were closed not much to do in alicante

- wifi connection is really slow - spa area is very small

spa tub and body products were present

the spa was closed.

friendly staff and helpful, got early check in

you can also request an early check in or late checkout, we changed our checkout from 11:00 to 12:00

room with needed necessaries, well working wifi

wifi signal was very poor

wifi didn't work, and i needed it for work

easy check in, the nice and super clean room, wifi sufficient for professional video calls

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

would be amazing if there was a pool / spa onsite

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

fantastic location and friendly efficient staff plus a very nice breakfast.

breakfast was excellent

didn't work cleaner left dirty cloth in sink one of the lights didn't work no spa open staff didn't even ask if

spa was available to be booked for an hour of private use for free

there was no gym or spa which was listed on facilities. no information given to me about this.

bar only open 2 days a week. spa area is only one sauna.

junior suite was big for third adult or kids. nice breakfast service.

big bathroom with thermal spa bathtub

great spa bath, clean and centrally placed

just a drink and slice of baguette and even though the spa bath was lovely, it took quite a while to actually

we got a very comfortable bedroom with a spa bath

had a double room with spa bath

the bar on the 26th floor is superb but a little pricey.

location. views . staff. breakfast. room space

on the top floor there is a sky bar with restaurant, the view is amazing but if you have a halfboard the dinner

when we entered staff gave kids dental kit and also left goodies for kids on the bed

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

very good facilities like pool, spa and really nice restaurant

fabulous spa area and rooftop bar from which you get a perfect view of the castle

friendly staff, great location, relaxing, spa perfect

location and spa facilities, combined with nice rooms and not to forget a very nice and helpful staff

staff was super helpful and friendly. spa was very nice!