good parking right outside

breakfast was absolutely perfect

rooms are even more beautiful than in the picture and breakfast served individually is a piece of art

to the uk with our dog, who was also made to feel very welcome ( he even got a plate of ham for breakfast

the place is built with love and care and you can breath that everywhere a special mention to the breakfast &

spa was not available and we did not get any compensation for not being able to use these

spa was not included when in most hotels it is

the little spa and breakfast were excellent.

spa was expensive and not great hours

for simple access to the spa area

spa and gym.

no room service.

we chose also because of the ev charging and secure parking

coffee or tea facilities in the room, no room service and no bar/cafe to serve refreshments during the day and

i missed a pool.

nice bar with outside seating

place in a good location, everything is immaculate & they provide a great breakfast

the personal was really nice and helped us with restaurants and they prepared the breakfast in advance in

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

wifi was not always very strong, although it worked most of the time and it was free, so this is a

didn't hear about the spa until other guests were going to use it and the jacuzzi was closed but that was only

the water in spa was a bit cold. it should be much warmer.

spa facilities were closed

breakfast good

nice , big rooms ,clean hotel , big parking space.

spa closes at 18.30. most of the rooms without bath.

spa and breakfast

the spa were closed in the weekdays

the spa was very good.

spa facilities, good value for money

the building was incredibly grand and historic, the pool beautiful and the spa changing rooms very handy for

the spa and gym had a fee, but the facilities looked amazing and therefore i understand the price they

use of the gym and spa area is not included in the price

the spa of the hotel was worth the trip to durango.

swimming poole lacked sun beds. had to pay extra for spa facilities

you have the city center just 10min from there, and a nice bar in the corner

between myself and one of the staff from the bar it took 8 attempts before the details were accepted

very clean and comfortable room. bar does a very good breakfast.

they gym was amazing but the open lobby was comfortable

everything was great. kids friendly hotel

staff- very professional and polite, very clean room, good quality wifi, very handy and close to the center,

everything was great. kids friendly hotel

lovely hotel, nice staff, good breakfast, pet friendly and good parking

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

gym not a part of the hotel but massive with excellent spa area

great service and the spa is very good.

the spa pool access costs 20 euro, but the spa is lovely - well worth the

so some upheaval but our room was good size, comfortable, excellent air conditioning and free wifi

wifi signal is very week in some rooms, the only place where i could connect was in the hall

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

wifi good

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you ll ever

compact hotel but very nicely set out and the reception area forms the bar and breakfast area

the rooftop pool area needs a bar close by to serve drinks.

the service was amazing, the breakfast unmissable

also the prices at their bar were very high

the gym, the entrance, the spa

the food was super and the spa was great to start the day before breakfast

the spa was a a nice addition especially on a colder evening to come back to

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

great gym and spa facilities and fantastic breakfast

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc

front of house staff seemed a little inexperienced for such a high quality kitchen

24 hour gym was really helpful after eating so much pintxos

hotel gym was amazing, quite small but with gym quality brand new equipment and great air con

the restaurant and bar were great, service and food outstanding

staff is helpful and nice, breakfast fresh and nice

modern facility with great breakfast and friendly staff

clean and very good wifi and high pressure rain shower

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

are pushy with making you do a survey if you want wifi and call you to ask why you did not give them full marks

the price of accessing the spa area, which is 20eur for 1 hour.

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

spa time limit is just one hour

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

also highly recommend booking the spa service, the staff was very attentive and professional

spa not operational

the gym is old and does not provide all you can expect.

breakfast tea in the rooms, please, ( as well as those (-)breakfast was a little overpriced (+)really nice,

room service

wifi connection was very bad!

it was difficult to get access to the spa but that s my fault for not prebooking.

spa in house

spa was busy

location, nice rooms and the spa was amazing.

clean hotel with spa and gym, perfect location, delicious breakfast (great coffee and juices, high quality food