the spa is amazing especially the

nice gym, clena pool, not to many people, great spa !

excellent breakfast and amazing indoor pool which can be used any season since heated

the location, the people, the restaurant and bar spectacular

rooms are clean and spacious. breakfast was amazing

spa looked appealing however was not very accessible (booking/no personnel on site etc

there is a restaurant with affordable prices, a spa and a gym

large gym on site (free for hotel

convenience to shopping, underground parking.

gym was accessible

the swimming pool was a bit cold and a few times the jacuzzi was not hot.

requested room service, they include the tip to the charge, not knowing it was included, one of our rooms

there is sufficient parking space

my air conditioner wasn't working, the pool was freezing cold and the jacuzzi wasn't working

the hotel is beautiful with pool and jacuzzi

location and parking, this is a typical mexican motel where couples rent by the hour

booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

very clean, valet parking, and very attentive staff

the parking lot is around the corner and very secure

don t have wifi but still write they do

the staff, the food in the restaurant, the location, the parking

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

spa services did not meet what i expected from a 4-5 star hotel

excellent services and hospitalities 4 estacion restaurant was super nice spa facility

spa services were affordable

the breakfast was outstanding ordered huevos veracruzanos and they came in less than 15 minutes

we attended the bar on thursday night as we were told earlier you have a fun entertainment

the gym has a lot of machines

room service was a bit late daily and missed one day

of our kids food was extremely salty, and the rest of the dishes should improve in taste

comfortable and amazing facilities, nice gym.

more umbrellas (and seating) at the pool extra fee for the pet

hotel should not advertise the spa tub in the suite

other options available that i did not use like the pool and the business center

as well as laundry and room service

uninspiring room service menu. no complaints otherwise. our second stay.

good location, close to coffee shops , restaurants liked the swimming pool, it was clean

the room service, and the pool was also very

unfortunately could not use pool, gym, etc because they were closed due to covid19 pandemic.

the parking staff

location was very convenient and parking was smooth . bathroom has good water pressure .

when is a business trip, gym lacks of equipment, 80% of it doesnt work, old, no bueno

slow wifi and limited breakfast spread

breakfast

too pricey should offer complimetary breakfast for that price.

downstairs is a starbucks for a morning coffee or you can have the hotel breakfast which was very good

no wifi no walk in closet little soap, little shampoo, few towels, no bar

the pool and gym are excellent, with towels and water in place

very comfortable beds, great shower, good little gym with adequate equipment, awesome rooftop pool, great happy

prepaid for 3 rooms 36,000 pesos yet my laundry, of socks and tshirt for 85 pesos was held back because they

breakfast options are quite limited, we went to really nice coffee shops nearby though so all

loved the rooftop and having a free breakfast was so nice

loved the patio and restaurant / bar and the exceptional staff

thanks to jaime, i was freely upgraded to a beautiful room overlooking the inside patio and pool area

they have room service with a good menu

parking

the 2 treadmills in the gym were broken

room service quick and reasonably priced

clean up the room service left out side all day.

for example, the gym worked by appointment

breakfast was really good, they really bring the mexican flavours to the table

not ready, and that i couldn t invite my family for the breakfast buffet to visit with some

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

great location, staff, spa service,

service was bad, spa wasn t open, food options were bad.

and the spa , the equipment is very new, however there were not water cups or water bottles in the gym, in

have spa open, more food choices, wine available, better guest service

the rooms were very well appointed and modern style with great comfort and a spa bathtub!

filming a commercial during our stay, the hotel did not advise us of the filming, i went to the gym and the film

room was not so clean in some places, the valet parking guy was rude, waited a lot of time to get a

the gym .

beds are comby and wifi works great

the property was nice, as well as the remand spa service.

nice pool and grounds well kept

the pool was clean and warm, the rooms were very clean and the air conditioner was perfect

location, price and parking

was assisted wonderfully while i stayed here i brought a pet and where very helpful, wonderful friendly staff

they did not have the wifi passwords in the

food wasn't great wifi wasn't good either

we were tired, so we ordered in room service, and our dinner was excellent

parking is limited

allowed drinking around the pool late hours but the guy kept themself under control

there is not enough parking spots

outdoor pool, steam room gym, on site restaurants etc

the look of the hotel from outside, from inside, the parking lot is very clean, normally on some hotels the

the pool was a little cold.

lots of power outlets and good wifi

couldn't say if something were bad; we didn't use the pool, gym and spa but looks pretty cool

i had a massage and facial in the spa and it was amazing

nice gym, did't use spa and pool but both look great

are nice beds are comfortable they hold daily events also staff was helpful , pool , spa and real nice modern

spa my husband and i booked for 2 relaxing massages that were mediocre at best along with the steam

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

we enjoyed room service

usa and mx tv stations good gym bathroom and amenities were good quality and great shower pressure the price

breakfast every day

breakfast is great

breakfast was really nice and the breakfast room/ bar had a really nice

the breakfast, rooms were nice and the location was quite accessible

parking lot : too noisy / bathroom / tv

the kitchen while we were eating roaches were visible in the dinner while we ate

room service delicious.

s pet friendly and won t charge too much on the pet

not professional at all laud music pool dirty spa is not working

i didn t use the pool, sauna and spa but they looked very nice

room had a spa bath and when we turned it on, the water was smelly and greenish in colour

not professional at all laud music pool dirty spa is not working

it has a nice pool / spa and a steam room

told us there's parking, which actually means you have to double park in a busy street in guadalajara and run

is great, staff was courteous , breakfast was amazing

nice hotel and staff and good location close to restautants and nice pool

no yoga mats in the gym to do stretching, complicated gym access

love the pool, patio, staff, breakfast, location, and room!

booked a room with spa bathtub, but got one with a single bathtub

additionally, the room was not soundproof, and there is a bar just around the corner

wifi connection was horrible

the bar across the street was very loud up until 3am

downfall is the really loud bar across the street

it was a bit pricey and the rooftop bar at the pool can use an upgrade.

the style of the place. the rooftop pool.

the pool looked great in the pictures but in reality the bar area wasn't even open and there were pails of

the cost of items in the bar and no coffee in the rooms.

loved the pool and meda the bar tender was very friendly and helpful!

yummy breakfast we enjoyed eating on the patio overlooking the garden

parking could be a little tight, but the hotel makes accommodations

t like the entrance parking

decent breakfast while watching hummingbirds

tight parking

also, had a really great in room massage and used room service several times

going out late at night felt safe, with plenty of lively bars and restaurants

the gym was good too

the gym was very well equipped

room was very large, and clean, the front desk staff and, room service very pleasant, it was in a great location