booked a room to enjoy a spa bath and the hot water and bath was just what was needed after 6 weeks of showers

the wifi was pathetic and never worked in our room.

the staff, the food in the restaurant, the location, the parking

location and parking available

gym is regular and bathroom shower is just ok

location and parking, this is a typical mexican motel where couples rent by the hour

can t connect to youtube via wifi and no speakers for musci

loved the location of this hotel, the comfy beds, friendly staff, 24 hr room service, great food and the list

more umbrellas (and seating) at the pool extra fee for the pet

is not kids friendly - we got a discount which make the value equation better expensive @ full price

staff was great. accommodations for my pet were excellent. rooftop pool is amazing

the spa is amazing especially the

nice gym, clena pool, not to many people, great spa !

ordered a bottle of wine in room service

excellent breakfast and amazing indoor pool which can be used any season since heated

the breakfast was mediocre and wait staff didn t come over once but to bring us the staff review

nothing, wished we could have used the pool

wifi terrible

my kids and i love going there and only about 3 mins walking distance

unfortunately could not use pool, gym, etc because they were closed due to covid19 pandemic.

the room service, and the pool was also very

hotel should not advertise the spa tub in the suite

everything great. we loved that this was adults only and children were not allowed. very quite

hotel is very cute with lots of spaces to hang around a restaurant, a terrace a pool, a gym

hotel is very cute with lots of spaces to hang around a restaurant, a terrace a pool, a gym

) a bit disappointed when they told me they had a gym and it turned out it was just an elliptical and a treadmill

not working wifi does not work inside rooms or pool area- just lobby no good customer service when checking

staff at breakfast was very moody. wifi did not work all the time, even after mentioning it.

room, breakfast, location, service

breakfast was just ok

very comfortable beds, great shower, good little gym with adequate equipment, awesome rooftop pool, great happy

have spa open, more food choices, wine available, better guest service

and the spa , the equipment is very new, however there were not water cups or water bottles in the gym, in

great location, staff, spa service,

service was bad, spa wasn t open, food options were bad.

- the front desk helped to set up an appointment with the spa and called our room to let us know when they were

the rooms were very well appointed and modern style with great comfort and a spa bathtub!

the parking is a mess, and the staff is not very keen to help

breakfast could be better and better attention at front desk

the mini bar is well stocked and the staff is very nice and helpful

didn t like the fact there is only one elevator and that there is no parking lot, the guys from the valet

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

the gym on the 12th floor was also clean and well-equipped, with great views

gym is on the roof top, amazing view restaurant is great, both dinner and breakfast

it has great service, amazing breakfast and the staff is always so nice

friendly and helpful - bed was super comfortable - great food and service at the restaurant - gym facility does

room service it was poor we have to wait for our food hour and a half when i was told it will take

like that it has plenty of amenities like the gym and coffee shop in the lobby, and love the location, you're

room service quick and reasonably priced

spa looked appealing however was not very accessible (booking/no personnel on site etc

there is a restaurant with affordable prices, a spa and a gym

great location, close to the cathedral. secure parking. great price.

wifi not available in some rooms, noisy street due to clanging manhole cover

large gym on site (free for hotel

the pool can definitely be a little cleaner, but its mostly debris from all the greenery.

liked the services provided, bar and restuarant in the facility, and the grounds were wonderfully cared for

the gym is nice, too

the 2 treadmills in the gym were broken

i liked the gym, restaurant, suite everything about it

parking is limited

the pool was kept clean, room service was always available, and the hotel it's self was about 10 mins away

parking is a bit limited

the hotel has a swimming pool, a gym and beautiful gardens the view at night is beautiful

pool area seemed nice and clean also gym was good

nice gym, did't use spa and pool but both look great

are nice beds are comfortable they hold daily events also staff was helpful , pool , spa and real nice modern

couldn't say if something were bad; we didn't use the pool, gym and spa but looks pretty cool

spa my husband and i booked for 2 relaxing massages that were mediocre at best along with the steam

i had a massage and facial in the spa and it was amazing

bar didn t have what was needed for drinks ice machine broken no internet down and tv to many

rooms, restaurant, bar etc

post kids under 17 stay free hotel charges for extra guest says only 3 and my search was for 3 adults 1

the breakfast

the pool is warm, the hot tub is great

the pool and gym were very clean and nice and location was great.

we enjoyed room service

breakfast-buffet already included on room rate lack of valet parking (parking is always open) no external noise

room very clean and all amenities worked well. swimming pools were good and parking was great.

the hotel is beautiful with pool and jacuzzi

of the main things that attracted me was the secured parking

there is sufficient parking space

requested room service, they include the tip to the charge, not knowing it was included, one of our rooms

cusion for the pet are not very clean

the staff rooftop bar and restaurant buffet

the roof bar was closed for private event on the day we were there.beautiful rooftop bar/lounge.

it s pet friendly and has free valet parking

the included breakfast is not very good.

the property was nice, as well as the remand spa service.

there is a bar area near the pool that serves expressos (unlike the main dining area where you can only get an

nice pool and grounds well kept

the pool is warm

the wifi didn't work in the hotel room only in the common areas

nice helpful staff, extremely clean rooms, rooftop pool, nice fitness center, great food, fast wifi

very clean the staff very attentive and always parking near main entrance good

loved the gym and pool

the pool was a little cold.

all very clean, free parking, good breakfast (recommend the pancakes), good bed

spa services were affordable

spa services did not meet what i expected from a 4-5 star hotel

excellent services and hospitalities 4 estacion restaurant was super nice spa facility

it would have been nice to have access to a swimming pool.

it's very easy to reach, a nice gym and spa

access, big bedroom, lovely garden and delicious buffet breakfast

is fine, but the beds are awful they are hard as rocks, nothing works at the gym if you can even call a

breakfast in week days needs a basically cereal or toast option

tight parking

nice house, pet friendly but at a very high cost which is not made evident by booking

the parking has no elevator to the lobby

downstairs is a starbucks for a morning coffee or you can have the hotel breakfast which was very good

too pricey should offer complimetary breakfast for that price.

slow wifi and limited breakfast spread

breakfast

clean, comfortable, included breakfast was top

eakfast &

i picked the hotel because the location had a pool for swimming and the pool was not clean and had a bad smell

staff, always supporting clean room, at any time good selection on food

i like the size of bedrooms and the warm pool.

plenty of great amenities. good kitchen and gym. clean comfortable room.

everything was good except the wifi and location.

terrible wifi

mal wifi

location, excellent parking, and onsite restaurant for breakfast and dinner

parking and big rooms

it has a nice pool / spa and a steam room

not professional at all laud music pool dirty spa is not working

not professional at all laud music pool dirty spa is not working

i didn t use the pool, sauna and spa but they looked very nice

room had a spa bath and when we turned it on, the water was smelly and greenish in colour

was very clean, it had a little kitchen and fridge, it felt like you were staying in an apartment and not a

not what i expected, wifi is useless and they dind't give me an invoice

room was big and well kept, a mini kitchen that helps with longer stays

wifi didn't work in my room and pillows were quite old and lumpy

too small and the parking lot because the door to access the parking was closed all the time and you have to go