booked the hotel since it said there was a spa at the facilities, however when getting to the hotel we were

there was a kitchen, for guests, with coffee and tea

parking is available on the hotel premises, but it is very small

it looked on the picture - for example, what looked like a nice little garden actually served as parking lot

attentive (did not even care to help us with our bags even though we came with three small kids and there was

the hotel has an indoor pool

there was no room

wifi worked without any issues

is not able to cope with moore than one table mi room was right in front of the gym so at 6 am there was a

the beds are very comfortable, the room service is exceptional, and the central garden is very charming

good breakfast, convenient location and parking. authentic building.

location, secure parking

nice staff and secure parking. good location close to the main square.

spa was closed, could hear the staff in the room next to us.

the sauna and gym

only thing we did not like a bit was how poor the breakfast was

hotel for the price, the restaurant is nice and the breakfast included is tasty

good ac, large gym, comfortable bed

i used the pool, sauna, and the spa parlor

temperature wasn't warm enough and, other than breakfast, lunch options could have been tastier but i know i'll

breakfast was amazing as well, and i appreciated the fact that they let me do a late checkout

the view, cleanest and great service at pool and front desk

i used the pool, sauna, and the spa parlor

parking is on natural soil and got muddy after the rain that day

additionally: they parking my car and taking my car keys all the time

also parking is extra and so is breakfast, unlike other similar places

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the

and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

breakfast is acceptable, but i suggest you ask if you prefer to have breakfast, even if you pay the

excelente location and breakfast

maybe breakfast service earlier for early risers

breakfast is served late (9:00 am), and dinner stops early (7:00 pm).

but the second night the hotel was very crowded with much talking in the corridor and the second breakfast went

the room is amazing with space, amenities and comfort. the spa tub is huge. .

had me move to my new room because the spa room was not available for my 2nd day

the set menu breakfast was great

the spacious rooms at a very reasonable price with safe parking for cars and a nice swimming pool

did not use the gym

the pool area was not clean and overcrowded

parking for my motorcycle

the pool had longer hours so i could site see during the day and swim at night/early morning

great facilities that include a nice gym, pool, spa, restaurant, and more

great facilities that include a nice gym, pool, spa, restaurant, and more

the pool was not clean. the tiles joints were dirty.

free wifi

wifi not included

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

the parking was sufficient

the pool doesn't look very clean or clear...

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast included buffet amazing location next to the freeway i love this hotel vip services parking i been

great breakfast and service

restaurant downstairs (as opposed to the one by the pool), and that meal was an unremarkable late breakfast

staff were fabulous, views from bar spectacular.

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

the laundry was expensive

breakfast had a plentiful buffet of both mexican and traditional american options

they took our laundry at 2pm and had it returned to us the same day for a great price

large bed, good wifi

wifi was decent

its a nice hotel, with really helpful staff. the wifi works good.

noicy blinds old and broken aircon didn t work properly had to use a key in the mini bar fridge every time

the roof terrace with pool was not well kept unfortunately

the items in the mini bar seemed to be really old already

pleasantly surprised by the room service quality

excellent breakfast service.

gym and spa were under renovation, so i couldn't use them

affiliated restaurant and spa are very convenient

a big bonus was the 1-hour spa access included in the stay, which was a really nice

we were informed it would be better and faster to get room service because of the wait time

hotel in the city center. large room. little gym. polite staff. good balance price / quality.

claims to be a 5-star hotel and they don t have a pool, a gym and the spa is a room

bar, spa were not open

no in-house laundry

they do not have room service in the spot but ask ruby to give you choices

they allowed me a 1 hour early check

rooms have a lot of space and the beds are very comfortable

the spa was also excellent

we especially loved the food and service at the restaurant, the beautiful architecture, spa and gift/food shop

rooms are huge, spa is lovely and restaurant serves delicious food - all in all a perfect stay

buy elsewhere because they didn't have the brand that we liked, also the receptionist from the spa didn't took

i also saw a flyer in the elevator advertising spa services, but was super unclear as to who would be performing

spa tub in the junior suite was great, but power of jets rather low

junior suite was excellent with a big, comfy bed and spa bath

there is a really good breakfast service and they have a good entertainer at the terrace bar on fridays

breakfast was included in the price of the room, and we loved the dining room, and returned for a

was excellent, breakfast which was made to order was outstanding

i called for room service at 7 pm and the told me it was closed, had to go down and order in person

pool inside the patio is very warm and clean with tables around to enjoy some drinks or food

parking also available

the pool was great

coffee was weak and overpriced, pool was pretty to look at but not inviting to swim in.

value, location, large rooms, large kitchen, good reception and wifi, warm water cons: can get warm, sunlight

excellent wifi signal and the room also had a television with netflix

wifi only works in common areas

the location is fantastic. the rooms are large, beds are good, wifi fast.

wifi not great in the room

breakfast was good

clean comfortable beds good breakfast

has private parking but guests are not allowed to park themselves, you have to give the key to the valet and

not so friendly at the breakfast, breakfast also very small, the included one

wifi was not working for my phone, and we tried everything

when i had a issue in the bathroom,no help from the staff to get transportation around the city,wifi slow,room

it made it very hard for the kids (and us