called before booking and before check in to verify the pool is open as advertised and was told it was

no 24/7 airport shuttle as i was told when booking

parking for airport

nothing but the staff and pet friendly

reception and shuttle bus drivera very friendly and helpful

the spa tub was awesome

no hot water in spa tub

hotel is very clean, staff is friendly and helpful, great breakfast and shuttle is ready within minutes to get

but it was because a large group of kids were visiting and they ate up the food faster than it could be prepared

short drive to airport with their shuttle service

they had a gym

there where a lot of kids out playing around the smoke

good in the hotel,it just needs gym equipment fixed thats been broken for over

pool closed

ihop is connected with great food. my kids have fun in the pool and the beds are comfortable.

had a gym with various options to get a decent workout in

clean and a nice bar downstairs

bar closed at 22:00 p

being able to order room service.

had room service for the breakfast: poached eggs and they were very good

beautiful guest house in a great location with free parking & very easy access to french quarter etc via

the wifi didn't work most of the time

i was a little worried about parking before i went, but actually the street is quite safe and quiet and has

parking.

parking at night was a bit difficult but why we used the city trolley on the corner for our

room, comfy bed and pillows, the spa tub & bathroom are fantastic and the property is gorgeous

parking is easy

the wifi was dreadful on the 3rd floor

the wifi connection was not very strong and was not able to work on my computer.

free street parking and uber knew where to find us

the silver lining to this regretted and overpriced stay,was the spa tub and the very helpful staff

the spa tub , didn t work

the spa tub the jets hurt

room was excellent and spa tub was

the spa tub was wonderful.

food was really good at both the restaurants and spa was amazing!!

spa treatments, the comfortable accommodations

like to be able to make a last minute spa appointment

i found everything satisfactory. spa is a bit overpriced.

housekeeping and food/beverage/spa all super friendly and professional

and it is pet friendly - another huge plus

our tv didn't work because you couldn't hook up to the wifi

no wifi

wifi also was an issue during our stay

the staff were so friendly not only to us but to our pet

then i had a knock on my door yelling room service as i said i was asleep so i did not order room service

nothing except for the bar closing it should be open ever evening to cater to guest

enough equipment in the gym but the space is small

great gym, bar and breaker too

the lobby and red bar room.

the spa is a joke

the spa wasn t opened understandable because of covid

no pool, courtyard, spa treatment - all of those things not available

spa had some nice facilities it was a shame there aren t any communal areas where me and my

and the spa was amazing