spanish old style hotel with marble and wrought iron staircases

clean and spacious room

you need to take some complements for the spa and we could not access the spa despite having paid for it for

friendly staff and very nice spa area with finnish sauna, turkish bath, jacuzzi etc

rooms are very clean and spacious

extremely friendly and welcoming staff. the bar is also very unique with very good tapas

possible to securely park car in garage (definetely over 3m height) pet friendly

the hotel has an excellent cafe / bar / restaurant

wifi didn t reach my room. gas station at the front door.

hotel and the bar staff are very obliging

you could tell apartment had being closed , beds were not too comfortable, pool looks bigger then it is , hrs

the cave was very huge, with three bedrooms (about 6 beds) and a small kitchen with the main equipment (for

cave (living room with kitchen and bedroom), very friendly owner, parking of my motorcycle next to the cave

little kitchen/lounge to cook and relax in and a lovely big bathroom

as we travelled with kids ages 11 months, 4y and 8y, it is difficult with cold, but in summer i am sure, this

large room with spa bath

/ breaking up wifi access, small breakfast together with highway guests -2 buses at the same time

good wifi

easy access from/to the highway, wide parking, a restaurant inside the hotel, a bar and a gas station

the wifi is useless and needs an upgrade. also the tv programme selection is poor.

bathroom had a small spa

restaurant not open. spa bath did not work.

communication was excellent very pet friendly

ample parking

weekends but there was no where you could even buy a coffee or drink apart from the local tapas bar 1 1/2 miles

rules, awesome food, friendly animals (dog alma and unnamed mountain cat), nice services (pool, jacuzzi, sauna

they have a play room which was great for us (pool) and kids

the restaurant is big, it doesn’t open until 8pm which didn’t work for us, 4 young kids with us and after

breakfast was included in the room rate and offered many options to choose from, which immediately

lovely breakfast, friendly staff, warm comfortable rooms, lovely views

the spa bath wasn t working

bar open with friendly staff, they go a step further with everything

no private parking. restaurant not available until after 9pm. bar closed at 9.30.

wifi could have been better, its not a luxury these days, to keep in contact with business and

friendly staff, ice cold beer, plain but good food. good aircon and wifi.

delightful terrace and dipping pool. unique cave experience. joaquin very helpful.

the suite was absolutely beautiful with a big four poster bed and a sunken spa bath, very decadent for us

it was advertised as having a spa and leisure facility , and a pool

the number of tables in the bar restaurant could be increased

it was advertised as having a spa and leisure facility , and a pool

just for information, there is a pet fee of 10 euros

the spa was amazing.

but thought spa over priced for 1 hour duration, so did not partake

was very good and with a huge diversity of food, not missing the typical churros and other spanish delicacies

we headed down to the spa only to be told that you have to wear a swimming hat and flip flops which could be

is an on-site hamam in the hotel so i was hoping that it would be possible to use the spa area free of charge

to covid, and the time of my visit, the spa and swimming pool weren't open

and coffee maker in room would have been nice but were available in restaurant and nearby spa

pool was great for the kids, it had an outdoor bar with cocktails, drinks and ice cream which we enjoyed

location is excellent. facilities are good. wifi is excellent. breakfast is excellent.

very friendly staff and a cozy pool with sun loungers and parasols

minute booking following an issue in our previous hotel that hotel was great amazing spa great location near

spa is a so-so but i can suggest the hammam spa just a few minute walk down to the center from the

could have had some more spa services (could have used a massage after a full day visit)

com promotes this hotel as a five star hotel with luxury spa , this was the impression i was given on the site

the room was spacious and clean

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably

impossible to find with gps. slow wifi.

would have liked a smal tea bar in reception area of the hotel as rooms are small for sitting in

air conditioning in our room didnt work well. wifi was weak signal.

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

and the hotel lends itself to becoming a spa hotel

spa would complete the experience at this hotel, especially if you have nothing else to do in the

also, they could offer amazing spa services given the historic context

would have been great if the bar served cocktailsud83dude01.

our laundry was returned with a pair of trousers that were not ours. not resolved.

fantastic views, fantastic bar (open all day), superb staff and a great location

clean rooms with all the accommodations, bar with stunning view, definitely will comeback when in spain

the view from the terrace bar over the city is exceptional and this is where you eat and drink

great facilities and bar open late if needed

to the ciity , and 15 mins walk to the alhambra , friendly and helpful team , super small bar with views over

would have liked spa facilities, and no street parking

if you do have time the hamam spa is well worth the money when you have been on your feet most of the day

no spa but we cannot have everything!

the spa is under the patio,

everything about it - but if you re looking for standard 5* pool/gym/spa this is not the hotel for you

hotel design- kindness of the staff - the spa the room and some facilities need some touch up here and there

the spa facilities were great as was the massage i had from mireya

the spa was very nice, we enjoyed massages as well

spa facilities

the spa was open and i was invited to use this

the hotel manager arranged for a taxi to pick us up at the airport and arranged for our personal laundry to be

great wifi also

wifi speed is very slow. will be very frustrating for anyone traveling with kids / teens.

the wifi kept cutting off.

limited 5g reception in the room, but free wifi.

i've got a room adapted for people with disabilities, therefore it was spacious with a big bathroom and a big

nice building and pet friendly

we were treated to rose petals and cava for our honeymoon

poor wifi. dropped out often.

when rowdy kids camped under our window the cigarette smoke permeated the room.

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and

the spa bath was a treat to relax in at the end of the day

nice extra to have spa bath in the room

breakfast is very good. and they're so kindly.

the ladies in the breakfast room were equally as nice and very friendly

breakfast, pool, fab views

parking was limited although a garage was available for motorcycles and cycles

hotel, very peaceful, relaxing pool, amazing views, good food, great location for biking/hiking, extremely

we enjoyed the pool and relaxing area accompanied by the 2 house dogs

is no wifi signal on the top floor

also as we travelled in winter the spa bath was amazing

not recommended for families with young kids

wifi sometimes cut in and out at night, and as with many older hotels in spain, you can hear some

biggest problem - wifi was very spotty throughout the hotel

wifi was a bit spotty.

room was beautiful but there needs to be better directions for how to work the spa tub

the room offered ample storage space and the spa shower was a treat

everything top quality and old world character, very spanish

spacious, comfortable and with the bonus of a spa bath

good wifi

the jacuzzi/spa bath was amazing

loved the large bathroom with spa bath.

wifi access during my stay at this hotel due to network rooter trouble

wifi and no desk staff located in the building full time

wifi was terrible

no pool

i did not detect anything negative. gym could be a bit better - needs upgrading.

the wifi was good and so was the aircon

really bad wifi. no hot water in the shower. tiny tiny room with small window. not clean enough.

there were plenty of restaurants, bars and shops nearby

non the less, & the towels were well worn, but plentiful & were needed as the shower was over the spa bath and

the bathroom has spa shower which was great after a long walk

- balcony was huge with a great view - large bathroom with spa bath - friendly staff

spa bath and balcony were a wow as expected

poster bed and lots of dark wood furniture, in contrast the bathroom was very modern with a large spa bath

we booked this room specifically for the spa bath, which didn't work throughout our 3 nights' stay

hanging space limited, no shower screen for spa bath, that's it really.

we stayed in the suite with the spa tub, so nice after a long day of walking

in a big spa bath you had to step into

fantastic spa bath

i very much enjoyed the spa (i paid €40 extra for use of the steam room, hot & cold pools & the half-hour

victoria was delightful managing the banos area and all the staff in the spa were great

are backpacking and we got a great price that we treated ourselves to the spa on the basement and it was the

you should also try the spa , which is a gem

staff are exceptionally helpful and organized and the opportunity to experience their spa a delightful option

much noise from kids running around early in the morning, which i know it's not the hotel's fault, but was

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

pool or gym

location, value, clean, very friendly staff, good wifi

pool or gym

spa too dim.

unfortunately, the spa was closed and their site didn't mention that.

spa was very cute

the spa was a little too cold for the winter season

spa was closed due to covid might be or not but could not be used while others are open

the royal breakfast was great & also we cherished the hammam + spa area with the pool

the gym and spa facilities are a bit small but very nice

spa has steam room, bath and massages available

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

bathtub), staff is always taking care of you, breakfast is very good, gym is very well equiped, spa is very good

the rooms are lovely, spacious and so comfortable

staff were very helpful and the spa facilities were very good considering the size/location of the hotel

spa and massage was excellent

the place was great, the spa awesome and the staff was super friendly

location excellent staff excellent spa fabulous

the spa needs more improvement

our room was great, especially the spa bath on the terrace

location, amenities were great, spa was lovely, breakfast was delicious, nice space for working by the bar, gym

hotel is also equipped with small fitness room and spa service

they have a spa and massage center in the same building

spa and facilities closed. the room was too obscure

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

couldn't get room service at 21:30 although we were told it was open until 22:00

good restaurant, very nice bar and excellent breakfast

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

room had a fake kitchen with no cooking facilities, very little coffee and no kleenex but had an extractor fan

we loved the fireplace, especially as it's a bit chilly in december

the fireplace in the suite is such a touch of class

cooking facilities, very little coffee and no kleenex but had an extractor fan, a non-connected fireplace and

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

comfortable bed an bedding . early check-in and late check out

not located in the attractive center but still ok, accessible by walk. has wifi.

we had to go back later for better explanation around wifi password and other things

wifi does not work well, when i was booking it said they have bathtub but there was only shower

sauna and spa were under renovation. area has quite a few pickpocketers.

the spa facilities could be better but the staff were great and the breakfast was excellent too

spa and facilities

nice spa service

the staff (adela, in the morning) solved a challenging frustrating situation- the spa area was not functional

wifi in the room was very slow

noise from downstairs outside bar,there was between 9:00pm to 11:30 pm outside bar made a lot noise for people

and personnel, unmatched & beautifully appointed design, delicious breakfast & outstanding room service as well

first they gave me corner room on the second floor and wifi was not working

the next room people talking and the old man was snoring loud whole night, also i guess the hotel laundry room

the indoor pool is part of the spa and is not included in the hotel prices

excellent amenities with a fantastic spa and small pool, bar and sun loungers on the rooftop

friendly staff, they upgraded our room for free, great breakfast with variety of local foods, the spa is also

the water of the spa was cold.

staff, very modern and clean rooms, although the spa and pool areas are very small, they are very good

noisy aircon and spa bath didn't really work

bathroom was nice - but i couldn't work out how to use the spa bath

no spa bath breakfast was average

00) room was good , disspointed the spa bath didnt work after a long days walking it was needed

rooms are very comfortable, good bed, tea/coffee making facilities ( no fridge), and ensuite with spa bath and

spacious room, with comfertable bed and lovely spa bath

- the receptionist was not willing to help us out - we wanted to find a nice spa in the city and she didn t

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

excellent wifi

had good aircon and wifi

the spa water in the lobby was refreshing on the hotter days

cluding champagne) rooms are pretty and big (kingsize bed) toilet cleans automatically the spa was

lack in ambience background music. spa facilities limited to sauna and steam room

spacious modern room with excellent facilities like spa and roof bar terrace

spa room is super nice, staff is top notch and very helpful

didn t have wifi in my room for the first day and it didn t get fixed till second day so a little annoying

the breakfast was exquisite, and we got it in a basket as a room service

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

i like in-room service, but i do like more coffee (only one was possible)

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and