i enjoyed a spa package at the spa that was very nice

that i wasn t able to book a spa appointment

the friendliness of staff, spa facilities and treatments, location, view.

convenient to spa and golf course

spa size of lofts size of bathtub view balcony restaurants pools water comfortable beds helpful

mostly the pool and the spa , also the brakefast and the ac

room was too small spa tub too small..for two pool was only 4'3

clean, friendly and great breakfast.

great pool for kids.

example, refrigerator seals had mold, food on ceiling in kitchen

the spa services were pricy and no availability

the rooms and the spa treatments. the restaurant are awesome.

the spa and the beautiful grounds

loved it all, the staff, the room, with a great harbor view, phenomenal food, outstanding spa services, great

jacuzzi were not working in the spa area pool where it matters the most

getting to the spa and other restaurants involved driving

i also booked this hotel because they claimed to have a spa but they do not

very nice staff, room was clean, pool was great.

the front and front parking lot needs to be cleaned up

the pool bar staff on saturday afternoon weren t very nice.

were several knobs including the knobs on the spa tub that were loose or broken

the fireplaces were nice and the spa tub on the loft was neat

bathroom and spa need updated

needed batteries and since there was no staff and no store close by we couldn't watch tv and the fireplace didn

the fireplace was easy to use and set a romantic mood

the parking is a very tight situation hard to get in and

the room was excellent, loved the fireplace

unfortunately the bar was closed, so we were not able to unwind and have a cocktail

wifi was good outside, but pretty much non-existent inside the room

free continental breakfast was great - selection of

the rooms are spacious and the bathrooms with the spa tub was lovely

pool and spa too small

and the spa tub was hard to get in and out of

kitchen, jacuzzi, bed in the platinum suite - excellent

breakfast was basic but served intended purpose both breakfast aides were pleasant and professional

the pool/spa area was very clean and enjoyable.

the indoor pool was too cold and the indoor spa was too hot

water, awesome pools, balcony for sitting out, lots of community space, walk to everything, mini kitchen was

people were putting chairs inside the pool and parents were giving their kids snacks to eat inside the pool

perfect couples getaway, but will definitely be back with the kids

is close to park, lake, restaurants, shops, jetted spa tub and full kitchen

pool area

clean, good location, parking easy & close to room, very spacious bathroom with whirlpool tub, nice outdoor

kids enjoyed the spacious indoor pool

did allow early check in, but reason wanted to check early was to use outdoor pool

spa service facility ie 2 bedroom

christmas decorations were so beautiful. that spa area is amazing so happy & clean.

the lobby was really pretty i like that and the spa was fantastic

spacious suites

a little outdated, would like to have a coffee bar available

we stayed on the night of the kentucky derby so many people were at the bar and roaming the main house

i booked a king/ whirl pool but at first placed in a standard room

bed was a soft for our liking and the pool was a bit crowded on our first day (it was a little smaller than it

parking was difficult as a result

the apothecary bar is awesome and the speakeasy is a must see

it was a culture shock to some of the staff and the customers when my party and i entered the spa which made it

well spa massage, facial and manicure/pedicure excellent

steam room at well spa was out of order

easily access the ski resort, the hotel amenities and pool, the timber, ridge waterpark, and the spa fitness

i checked in the room i was given didn't have a fireplace or spa tub , this bothered me so i took my ipad up to

enjoyed the water park and spa service

we found that when we turned it up to cool the entire space, it was too cold and night to sleep close to the

hallways smell funky as there are always laundry and cleaning carts in view

suites were very small no phone receptions even when connected to wifi only way to use your phone was if you

kids were having a blast at the waterpark , it’s big enough for pre teen kids

we stayed in a villa and it was lovely to be away from the main hotel and have our own space

the spa and fitness center were great too

great spa and workout facility

food was amazing. spa was amazing. 'bed was amazing.

spa services were supreme

fitness center was locked when we were going to use it and not accessable with room key

parking

the only thing i liked was that computer internet access was over cable not wifi.

reason we decided to go out of town so the kids could have a pool to play and but the pool house was 60 degrees

room, clean and everything worked just fine, nice choices for breakfast

(truly) the indoor pool was a good temp, clean and not crowded with kids

breakfast room was very well organized and the food was cooked to prefection, the room was

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

the pool is amazing, and our bed was very comfy

(truly) the indoor pool was a good temp, clean and not crowded with kids

breakfast choices should be more healthier.

thank you for including breakfast

didn't use breakfast but the room used for that looked very nice.

better breakfast it was real cheap for the room price

breakfast a banana or apple would of been much better and some kind muffin or roll

the spa was out due to a gas leak found by staff. not at any fault of theirs.

pool and spa very clean

breakfast was adequate, pool and spa a nice

breakfast was good

convenience store across the parking lot was handy for gas and snack

room was very dirty, the spa jacuzzi tub was disgusting and not acceptable to even use, dirt and garbage debris

decided to go swimming down in the pool area the pool was great, not to cold but the spa in there was unbelievably

the jets didn't work on my spa tub. i could take a bath at home.

pool and spa dirty..room equipment missing. no staff near front desk. challenge with door locks

at midnight the night before the spa tub in the room ran out of hot water and was told it must be because too