the spa was not working which was a disappointment but that might have been due to covid

spa is still broken

we didn t have breakfast, but the king spa room was amazing and exactly as advertised.

location, amenities, decor, pools, spa tub in room, good breakfast. very comfortable.

this was perfect for the kids because it was mostly enclosed

spa not hot enough

large suite. comfortable. great spa tub. quiet. welcoming staff. good location.

beds were very comfortable and there was plenty of space in our 2 bedroom suite for the 4 of us

and spa were great

clean parking lot

spa tub broken, breakfast very poor for the cost of the room.

don t like it because it said it was a double room and had spa tub in the description when i did the reservation

and then when informed of ants offered another upgraded room which had fridge, microwave and spa bath

location is good enough and i was given a room with a spa tub even though i didn t reserve one

a little bit pricey, but so are the times. also, the jets in the spa tub did not work.

spa was out of service

there s a wonderful pool area and outdoor jacuzzi spa with a nice patio

breakfast, pool/spa area were all fantastic

spa breakfast gym location

of room to park with our trailer

fireplace in our room

the bar closes very early

but we couldn't find any staff to let know we were leaving, so we just left our room key on the bar on our way

when i wanted to go outside i had to go out to the parking lot

limited on site parking.

rooms are big and clean and updated nicely for a relaxing spa like atmosphere.

the spa was closed during our stay. i would have loved to experience the spa facilities.

construction going on-spa was closed.

we didn t have time to stop by the spa but it looked very relaxing

they forgot to tell me about where the spa is and a bit about the hotel itself.

our room had a jacuzzi tub, rain shower head, electric fireplace and a private patio

and to have a toaster oven or something else in the kitchenette to use other than just a microwave

terrific bathroom with claw-foot tub - nice bed and fireplace

it was cold and it wasn't obvious if you're supposed to light the fireplace (no lighter or matches provided)

was little to no cell service and the wifi connection was not strong enough in our room to do anything

we put our names on a waiting list and we were called to buy another massage but not offered a spa visit

the spa is wonderful (and open at this time, huge plus)

the spa was outstanding and the walk to the golden gate bridge was so simple

price of the treatments in the spa were on the high side but it's worth every single cent

coffee and croissants gym was brilliant and the spa healing pool fantastic location and it didn t feel

spa tub

the spa bathtub, spacious rooms, comfortable bed and completely self check-in

parking lot was full had to park on the street

the restaurant and bar were closed and i was looking forward to going to them

parking very easy and safe right on the street

huge room and quiet great spa bath and bathroom. lovely bed. great space.

no spa services resort fee

spa tub was exceptional the room was huge staff were gracious and courteous with out being

were charged an extra $25 mandatory resort fee which included wifi advertised as free

location in fisherman s wharf area good bar and breakfast

friendly and effective staff from the front desk to valet parking and door bell

) the only downsides-lamp in one of the bedrooms kept shorting out and the laundry closet could use better (any

apartment is beautiful, spacious and the kitchen is completely equipped

my kids loved the plaza and the chocolate factory

well stocked, highly functional kitchen

spa and wellness facilities are advertised but do not exist

the spa soaking tub was worth every penny

m very upset that your website stated in room spa services

breakfast wasn't that great

the room they gave me was behind the elevator and beside the ice machine and joined the employee laundry room

lack of amenities no pool or spa but may be due to the location

bed was great and comfortable and gym had a washing machine

bed was comfortable. prime location and the gym was nice. room was always clean!

comfortable bed, great location, friendly staff (ma'am grace from bacolod city) and good gym

if you had room service it was $31 plus 20% service charge, $4

pool and spa were nice

nice heated pool in the backyard / good and cheap laundry

room service was great, i called for fresh towels and they delivered fresh ones and even gave me

laundry facilities,

property need to start the room service for night at least and serve tea snakes and water etc

the cleanliness, breakfast, free parking.

staff was great, very helpful, breakfast great.

more opción in the breakfast

gym facility was clean and exceeded expectations!

rooms were excellent, and the breakfast was off the hook

they also did not have free wifi, but otherwise was fine

very good location close to japantown and good restaurants. good gym, good breakfast.

we like the little hotel courtyard, and my kids enjoyed playing in the evening with the corn hole game offered

gymn could have been better and the room on the 3rd floor facing the street was a bit noisy from

no pool and gym too small