noise.from guests, bar and neighbors. bad smell in bathroom. very slow breakfast service.

it was nice to have included breakfast

they allow me to charge my suv from the inside parking outlet. breakfast included.

noise.from guests, bar and neighbors. bad smell in bathroom. very slow breakfast service.

nice stuff, tasty breakfast

the wifi is not too good

that there wasn't any wifi in the bedroom

don't allow people to eat outside near the pools

well equipped kitchen

didn't have breakfast

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

breakfast

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

we had to check out super early, and staff arranged a to-go-breakfast box for us

breakfast was nice and

do not have a pool or spa

the look and feel of the hotel and it smells amazing ud83dude42 the beds are super comfy and the wifi is awesome

has even very small but gym, breakfasts and nice english speaking

did not 100% work as it had quite some connection issues which was weird as i could use the wifi without any

vpn was blocked so couldn t connect well on the wifi

spa services are not available on property

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

out and the bar service was slow even i had tried to have several bottles of proseco ready, no wifi in the

world looks, location, staff friendliness and helpfulness, parking,breakfast was good ,lobby was very

the rooms was very clean, the staff was very helpful, and the breakfast was great.

i spent 4 nights there and there was no room service

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

wifi wasn t working in my room

convenient location. good breakfast. nice balcony

the pool, service, and location was great hey

gym was closed during covid

of the reason i stayed there was because it stated that it had a gym

extra bed for kids could be better.

gym access , wii fi

wifi in the room was intermittent

also regular tea and milk chocolate for breakfast would be great

i didn't have breakfast ud83eudd5e

maintenance of bathroom and the whole room , plumbing lack of use wifi and use of tv .

4/5 breakfast service

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

in the evening you can enjoy jacuzzi or pool

wifi fluctuates and the rooms are quite dark

the wifi connection is dropping in the rooms

sheila and the spa were very relaxing the hotel staff is also very accommodating.

big and comfortable rooms, beautiful garden and pool on the roof

in the morning starting at 7 you could hear all the noises from the kitchen

the gym and amenities

gym & elevator out of service

por wifi connection

delicious breakfast

no bar no coffee shop no room service

wifi was ok but only worked in the room area not all around the property

close to a 24/7 bar and restaurant (great when all other eating options are closed because of a tropical storm

smaller property that was very private with a small dipping pool, cute dining room and patio for breakfast, and

really need to fix the process of parking and arrival by communicating in advance what to expect

the location is fantastic, the pool is only small but you do have use of the other pool in another house

plunge pool and sun beds were a big bonus after a day of sightseeing in the heat

concerning the food, we only had the breakfast there but it was delicious (pancakes, omelets, fresh fruits

this location is a complete dump it has no pool and no food it is small outdated and dirty

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

great breakfast. great staff. rosa in the spa was amazing.

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

gym and spa needs attention

spa pool restaurant staff

very good breakfast and great location

the gym was great

wifi signal is too poor please upgrade your plan or go with space x

i think there should be more variety at breakfast. very few options.

kitchen staff seemed unfriendly

free breakfast

breakfast was good, spa was great

spa was closed

warm welcome and early check in on arrival from a lovely lady on the reception

breakfast was excellent as always , the staff is really nice and friendly

casino

is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

where the gym spa pool are

also a majority of the things they advertise as available the spa etc are closed

enjoyed the spa services

piano bar staff, pool area staff

false charges and misleading costs about spa and restaurant lunches

must separate the parking from the guess from the people who go as casino customers

the pool closes at sundown

the room is comfortable, great food, big pool, parking in front of hotel.

the pool area and gym are

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

comfortable rooms , nice swimmingpool with good snacks , free parking

was frustrating with 2 kids and my wife

standards to the luggage carrier pablo very helpful with a smile all the time and johnny from the parking security

the staff is super friendly and the spa was 10/10

not very clean, not a great location, no spa etc

my suite was incredible with full ocean views and a spa style bathroom

i didn’t use the spa but i am told it is first rate

the pool is fine

good and complete breakfast

perfect hotel for family and swimming pool lovers

with well planted tropical borders including some magnificent travellers palms and a nice pool and loungers;

of reception staff, the pool, the location, the quietness of this sanctuary, and the history one could feel in

there was no pool...i paid for a pool and their was no water in the pool

lady in the spa did not speak any english at all

laundry staff couldn t speak english (it s an american hotel), unresponsive front desk, ironing

staff was friendly for breakfast was great nice swimming pool good value i'm coming back soon

a great gym with all the facilities and confort, even an olimpic pool

sadly the swiming pool was closed during part of our stay and so was the restaurant with none of them being

no health spa available

time the staff can offer more help with uber eat, and if they the can provide more service athe spa ( manicure

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

spa was closed on the day i wanted a massage.

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

new clean simple and coffee + croissant available in the morning. good safe parking

not enough parking for everyone

the staff was friendly - the room was clean - the facility was safe and secure -wifi was

parking it s limited. clean enough, but it can be cleaner.

parking, noisy doors, small rooms

room 208, next to the bar and meeting room. very noisy.

amazing staff, nice pool, fully equipped gym, great room service.

loved the breakfast and staff at restaurant exceptional attention and service.

we asked for a late check out and it was provided free of charge

elevador don't go to parking directly

it didn t have a spa or massage cabin

24/7 pool, bar and room service

fantastic dinner in the roof terrace by the pool. great service.

in the evening at the bar area need some attention

you happen to have a vehicle, forget about it, it s almost impossible to the hotel from the sub-parking