is beautiful, boasting numerous facilities- i particularly enjoyed the pool area and the spa

enjoyed the spa services

also a majority of the things they advertise as available the spa etc are closed

where the gym spa pool are

i asked the cleaning ladies when i saw them in the hallway twice, i called room service twice and then the

lady in the spa did not speak any english at all

parking staff in general was bad

from the front desk team (both day and night), to the bar staff on the evening and night shifts, to the restaurant

also the gym (building nearby) is superb as it is a private fitness

swimming pool is nice and clean

not enough parking for everyone

new clean simple and coffee + croissant available in the morning. good safe parking

no room service

small parking lot

-clean room with parking -good price

all staff were friendly and very helpful both at reception and breakfast

good and complete breakfast

were helpful and the guard promised to keep a close eye on my car since they do not offer secured parking - just

there was no pool...i paid for a pool and their was no water in the pool

it is very comfy and relax hotel. the breakfast is very good as well as the ambiance.

not very clean, not a great location, no spa etc

the staff is super friendly and the spa was 10/10

i didn’t use the spa but i am told it is first rate

my suite was incredible with full ocean views and a spa style bathroom

sea view, the room, the beds, the hot shower, the cleaning, the staff, the breakfast

booked the establishment primarily for a relaxing spa day, which, to my disappointment, was closed during my

the lovely staff for starters, the spacious room with great views, the incredible pool area and the amazing

no health spa available

time the staff can offer more help with uber eat, and if they the can provide more service athe spa ( manicure

loved my exeprience, the hotel, the personal and its spa was the best because of jennifer, definitely will come

pool bar open earlier and close more later.

breakfast lacks variety. gym is very small and lacks equipment.

good location as far as santo domingo goes it's possible to have an okay workout in the gym, it's small but much

hotel only gave me 1 bottle of water for my entire stay, everything else in the mini bar inside the room must

on the underground parking was not available to guests

a fully equipped gym that my family enjoys using to keep their workout on and the beautiful zui spa where they

they also have a wonderful spa that includes a sauna/jacuzzi/steamroom and exercise area

the pool, the gym

parking now you have to get of property and go around huge block to park in rear of the hotel,

the casino was so fun that featured amazing live entertainment

when asked for toast for our kids, they told us out was additional

breakfast last before the time

really small breakfast if you don t come as first you would probably dont get much

the gym was very spacious and well-equipped

i liked the pool & the location the staff was very nice and accommodating

spa was so so water pressure in the showers

breakfast is excellent

to lounge - extremely good staff there and quite good food/drinks on happy hour (you can also get breakfast

the room mini bar was empty

pool hours

false charges and misleading costs about spa and restaurant lunches

breakfast was great with capuccino included if you asked for it

do not allow kids at the jacuzzi in the pool area

service was excellent from step one greeted as we were parking by doorman

do not allow kids at the jacuzzi in the pool area

breakfast was good, spa was great

spa was closed

the staff at the front desk as well as those serving breakfast at the restaurant are just terrific and l very

warm welcome and early check in on arrival from a lovely lady on the reception

the wifi wasnt good, it was going on and off all the time

it didn t have a spa or massage cabin

24/7 pool, bar and room service

fantastic dinner in the roof terrace by the pool. great service.

golds gym access next door to hotel, amazing pool, great views, solid food offering

24 hour pool! wonderful service & nespresso machine in the room. a splendid experience!

sauna and spa closed due to coronavirus :(

i enjoyed the spa and the room layout. the staff were very kind. the food was good as well

wish the spa was open but its understandable under the current climate

the spa (facilities and offerings) needs a bit more work to match the rest of the property.

i was in contact with staff to add a decoration to the room and set up a massage at the spa and they were very

breakfast was good too

poor wifi in.my room

close to a 24/7 bar and restaurant (great when all other eating options are closed because of a tropical storm

no bar no coffee shop no room service

no bar no coffee shop no room service

more fitness equipment and a heated pool and spa would be nice.

hotel has a rooftop bar and pool/ jacuzzi area with dj music playing

hot tub was not hot. pool water was reall cold. servers in vent bar were unfriendly.

was pretty good, lemonade at vera lounge was good, the restaurant is really pretty, the gym was decent

pool is public with many young kids , a lot of noise and dirty water

great breakfast and delightful way of having it served next to the pool in the private indoor garden

a butler who took my breakfast order each morning and even doubled as my photographer by the pool he captured

the breakfast was excellent, in variety, presentation. but specially taste!!

well-decorated rooms with high ceilings, amazing breakfast, great service overall

really need to fix the process of parking and arrival by communicating in advance what to expect

no lounge chairs, no towel service,, no service bar nor waiter service

room service never clean my room or changed my towels for my 3 day stay

i never heard the club music nor was i ever bothered by the casino

wifi didn t correct!

hotel has anything you might need from a gym to a pool, casino, restaurant with room service and very comfortable

very good chef on the kitchen daniel at the desk is the best courteous employee here and the spa i will travel

great breakfast. great staff. rosa in the spa was amazing.

spa pool restaurant staff

gym and spa needs attention

the casino is a plus

laundry service, bar service, massage service excellent

laundry service, bar service, massage service excellent

no one came for 30 minutes then a man rhabwirked at a bar from down the street finally came and said to leave

this location is a complete dump it has no pool and no food it is small outdated and dirty

the pool and spa were separated which was a nice difference with the spa on rooftop and pool on lower level

spa bathtub of room not working, creaking doors, astroturf in common areas which ruined the

wifi fluctuates and the rooms are quite dark

room service improvement

only thing that didn't work was the wifi, but it doesn't seem to work anywhere in dr

very good breakfast! exactly what you need, a very tasty sandwich! and a banana. plus ice tea.

also regular tea and milk chocolate for breakfast would be great

great location. breakfast is an egg on toast and coffee. tv and netflix worked.

location, night staff and breakfast service was excellent

price, friendly staff, good internet connection, satisfactory breakfast, very clean, excellent

sheila and the spa were very relaxing the hotel staff is also very accommodating.

there s two machines at the gym; neither worked

the first floor bar looked fabulous but we were only there for one night and were with our 3 teenage children

breakfast options not many but good enough

layout of the hotel with its small waterfall, rooftop pool and garden, gives it a very private small boutique

great breakfast

breakfast is local

gym is not very functional and could be updated although i’m sure it does not get used very much

the pool is bigger than it looks and deep enough to dive into :-)

also the bar was expensive and had about 5% of the things on the menu we were pointlessly handed

do not have a pool or spa

lobby is nice and you can sit and it is very cozy to sit and read the newspaper, watch tv and use wifi

excellent location, friendly and helpful staff. excellent breakfast

the wifi reception is awesome, i worked and used social media without issues

the breakfast buffet and the restaurant menu.

the next morning, the front desk lady knocked on my door at 9:45am to ask me if i was having breakfast at that

a small window behind the bed closed by curtains that was facing directly over the reception and bar of the

breakfast

breakfast was nice and

we had to check out super early, and staff arranged a to-go-breakfast box for us

the included breakfast was substantial: egg, pancakes, bread, ham, cheese, fresh fruit, juice, tea/coffee, etc

robinson was a quick person and helped at all times. the breakfast was delicious.

management, wifi, and water.

room and breakfast

it had very low ceiling, bad smell and a lot of noise from the bar that s located right under the apartment

hotel facilities were great, onsite restaurant was excellent and the swimming pool and the spa were excellent

spa services are not available on property

so this review is based on that; view: lateral view of heritage buildings and the street; size: spacious enough

service at pool bar was very slow

pool is nothing special, but well maintained

i booked a room with spa tub and didn t get what i booked!

gym and spa facilities

they also have a gym and the spa indoors and a fantastic pool on the outside

laundry services overpriced.

room service was excellent, food came to the room and it was still hot, and the price was very