the magnificent pool

the amazing breakfast buffet

social area is very close to the bedrooms and you can here all the noise when others are having breakfast

breakfast was excellent, tailor made and delivered in a friendly and efficient manner.

the pool is beautiful

breakfast was also very poor, and there are not too many options in cauca viejo to dine or have

to all the buildings in theory, it's a bit uncomfortable - you may need to move buildings for breakfast, or to

nice pool

it's a bit uncomfortable - you may need to move buildings for breakfast, or to access the larger pool

the breakfast is the same everyday i was tired of eating the same scrambled eggs every day but it was

laundry service is expensive, towels and toilet paper are hard, small tv, orange juice and eggs for

the gym

another improvement can be to add dumbbells or weights to the gym

the tv is nice equipped with wifi and netflix so you can watch your own tv or cast from your smartphone or

super clean. big space. friendly staff. beautifully designed and breakfast was fantastic.

great location. clean. good breakfast. good price. amazing customer service.

gorgeous spa and facilities

hight of the shower , took like 3 baths per day in that shower plus the turco at the spa quite

spa solarium jacuzzi gym all that was excellent.

the two person spa tub

efficient space, it was a relaxing environment with wonderful staff especially sandra who made sure that

parking doesn't exist

there is secure parking (we were on motorcycles, so very important)

the bar had the blenders on an off for a while and around 2 am the trucks from the central de avastos

no bar soap at the basin

hotel restaurant (super delicious and great) better than outside restaurants restaurant gives room

having fun at least till 3am or even longer in the lobby and in the morning people were having breakfast near

great place...staff very nice and helpfull..cleaned everyday..good bar on the roof

chose this location due to the underground parking lot but when we arrived after dinner it was full and we had

pool area should be a place of relaxation

in a safe neighboorhood in el poblado, the hotels has an amazing rooftop pool and is equipped high-quality

the rooms, hotel staff, restaurant, bar and pool.

the rooftop bar is a highlight

the rooms, hotel staff, restaurant, bar and pool.

breakfast is very good

there is 1 restaurant and 1 breakfast cafe next to the hotel but are not connected

the breakfast included was fantastic and became a daily highlight for us

room service food is amazing and available at late hours

menu in the bar was limited, i think a more options could be amazing because the hotel is already

breakfast, view, pool & staff

my only small criticism is that the gym was limited but certainly functional

rooftop pool was quiet and warm

parking, breakfast is toooo basic and not really tasty and hotel rooms very old without air

wifi worked properly

carlos who served breakfast was fantastic: very considerate and kind and attentive

medellin has so little humidity, the pool water evaporates faster than normal, cooling the pool water

everything else apart from the wifi was very good.

the food and the restaurant the spa area nice view from the bedroom

very friendly staff, excellent wifi, air conditioning, spa and outdoor tub

located, it's clean and new, the staff is amazing, the breakfast buffet is top notch, the spa facilities are

is really nip picking but i wish there was a coffee machine in the room, the jacuzzi in the spa never got really

the spa area with a jacuzzi on the 11th floor is luxurious and offers a stunning city view

wifi went out a couple of times in the span of 20 days

wifi works very well, there is a cozy large balcony and also a spot on the rooftop with an awesome

they have laundry service as well

wifi is really slow but that is a standard problem in medellin

i heard a child crying often even though it s supposed to be an adults-only property

confortable room and the spa was great.

location was perfect, breakfast was delicious, spa was great, room was clean, hot water great ac perfecty

also, no one knew where to do covid rapid testing as well as the spa and pool area was closed

it has a nice small spa with two jacuzzi's

spa was full all the time

the swimming pool was great with sun since 10am, the gym was enough for basic training and the spa is still

the pool close after 6pm

area also :) great location right by a mall with easy access to atm’s, supermarket and for kids play areas on

strong wifi in rooms

i was impressed with the breakfast

attention to detail in the rooms, mini bar service great variety but prices way too high - as outsourced contract

only change i would recommend is with the gym

small gym available

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

put a little bottle of water upon arrival in the mini bar of the room

staff, breakfast, room.

breakfast was very good and the bar area has an amazing view of the city

wifi was not working the whole time i was there

bar had some great views

the staff was so friendy and helpful loved the view at the bar everything was just nice

spa wasn't available because it was booked up.

spa in maintenance on january 1st in the morning .! pool too small for such a big hotel .

spa was a bit underwhealming but not bad either

need to add some more amenities (bathrobes and slippers in the spa area for example)

the girl from the spa was amazing

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and

excellent sized swimming pool and gym/spa was an added bonus

spa was dirty

i also went to the spa to collect/reserve my complimentary 15 minute massage but

the facial and massage i got at the spa were great

no bar noisy of heavy traffic

excellent breakfast. fast wifi. good news channels in english.

the room service is fast and the qualy is great

fast and reliable wifi

the room was clean, comfortable bed, also the room service is good

gym/spa is small and tucked behind the rooftop cafe

location, very weak wifi, spa not working, one elevator not working. this is not a gym.

a very active person so i'm always in need of sporting equipment: the gym has only 2 treadmills, 1 bike, 1 bench

casinos, very friendly staff, staff is always happy to serve you, great breakfast, nice lounge bar at level 15

traveling with kids, a 10 am cut off for breakfast is too short, a noon check out too soon.

bathtub was kindof grotty, safe didn't work, no facilities like swimming pool, jacuzzi or anything, nor a gym

we ordered room service one night, steak, and it was unedible

the location, the breakfast, the room service

all that was promised was delivered. really good hotel, excellent breakfast.

bar does not have any food service

breakfast buffet is boring

was very friendly, breakfast was amazing, and the room was much nicer than expected

plants and amazing complimentary breakfast

plus, there is no 24 hour room service and no free toiletries either as in room description

excellent breakfast and location

breakfast was ok, not that many options but nice anyhow

hotel pool is like a hot tub its not a pool

breakfast was fresh and tasty each morning, with a good selection to choose from

the spa staff were awesome

everything good excellent gym restaurant spa staff

facilities were not ready, the swimming pool area was under construction and spa employees still in training

was phenomenal everyday, room service and house keeping were excellent so was all staff we ran into

breakfast very slow but delicious

not within walking distance of stores. no pool. room was stark white with no decorations at all.

room was spacious and gym was well equipped

the gym is very limited

they need to be a beans and other continental elements for the breakfast

walking distance to shopping, eating and casinos

kitchen in the room was perfect and washing machine already had liquid to use, we did not need to

modern apartment with all facilities. heated pool and gym wete great. friendly and helpful staff

wifi was very unreliable

you have a bedroom, a kitchen and living room

love location near shopping for food parking

no laundry

room had a great view of the city and it was very quiet and room service was excellent

great breakfast

in our room we can hear guest foot step, talking at the hallway, kids playing or crying

rooms with big kitchen area

breakfast was more then enough to left me full until midday with a variety of selections of hot and

soap dispenser provide very limited quantity of soap in the bathroom and laundry service is very slow, it took

the only thing i didn t liked was that the gym was tiny

laundry service is quite expensive compared to local pricing the restaurant felt crowded most

breakfast was spectacular, loved it. room was always clean. staff was very supportive.

sweaming pool and spa etc

hotel, very beautiful, cozy and roomy appartments, good food for room service, great spa because of liliana who

friendly staff. great breakfast. spa & pool excellent.

the spa is small and closed on sundays. needs an upgrade or renovation.

spa / sauna area were not really attended (on christmas day, the 25th)

location is good .breakfast is great

a shame the rather small pool wasn't well-maintained

the pool is small but a delightful relief from the hot weather

the breakfast was delicious and the area was lovely if you also wanted to spend the whole day there

more than one coffee included with breakfast would be great

not to mention the breakfast was delicious

was not included, but it was so cheap and room service was an option

breakfast was not buffet but this is common in colombia

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

i wish i had tried breakfast, it looked tasty

the simplicity of the decor, the room was a good size and the bathroom felt luxurious with the spa bath

the room with the spa bath was small compared to the one without

laundry service was excellent and fast

to begin with, i only had a little bit of trash which i just handed off myself or once a week a laundrybag

the ac works great, the wifi is good and you even have netflix on the television

spa was great, staff friendly, room very clean

spa bath in my suite was literally leaking orange rust out of the faucet, hot and cold don't blend

location, front desk staff not particularly helpful, overpriced laundry and minibar services, no room service,

gym and sauna, which we were really looking forward to, were both out of order

- gym equipment's are not working properly - they should schedule regular maintenance for it

breakfast menu a little limited but lovely food for a bit bored on day 5 with choices

breakfast, outstanding quality of food in the bistro, flawless and friendly service, the bed was

gym was very small, had to ask for water & towels

rooms a little larger? and the cost of doing laundry was outrageous.

the gym and pool were attractive but compact.

i wanted to try out the spa but when we got there at sometime after 9am, it was all closed

returning to such a pristine space after a busy day in the city was a highlight

room electrical key / delay in breakfast

wifi was good & fast

cliens bringing kids it to the hotels running arround making noice and they should have better insolation

beautiful pool, turkish steam room, gymnasium and great spa services

location, the property has a great restaurant /bar if you don t want to look around, the pool, spa and workout

wish we could have booked the spa which was one of our main deciding factors when booking the hotel but we couldn

the spa and furniture around the pool needs improvement

the spa could have been hotter. otherwise, everything was perfect.

the private spa pool and plants on the balcony were the best

small plunge pool on the roof

the rooftop restaurant and cocktail bar also feature a swimming pool, sun loungers, and a restroom

breakfast was super excellent and the attention of the personal is was very nice, the location we

very clean and comfortable, with a great breakfast. the pool area is also very nice.

good location. great beds, very clean room. newly renovated. good wifi.

location and breakfast

breakfast was included, room was clean and staff was very nice.

the breakfast was delicious the internet tv has access to netflix and amazon prime

reasonable price for the room and the service included such as the breakfast, so tasty

the wifi internet is slow and dropped out frequently.

the staff was helpful, and the two ladies who served the breakfast and cleaned my room was fabulous

my room had great wifi

at reception and breakfast are amazing

staff was excellent ud83dudc4dand the room was nice size and tge aircon and wifi worked great

both offer impressive views of the city and mountains and there s even an on premises spa to cater to the

the hotel has a fantastic spa and the food is great

additionally, easy access to the in house spa nirvana- who offers great services as well

i love they have the best spa where i can

staff were so friendly and spa on the property was also fantastic

maybe a small spa or more small touches would have made it worth the

the room has all the comfort needed and is spacious with a spa like bathroom

the gym and the rooftop views are a plus, and the rooms are very comfortable

service always sweet and with a smile ana and veronica at the front desk very sweet and helpful breakfast was

the bar is expensive and couldn t be charged to our room