full of light and spaces to rest and enjoy

com include, swimming pool, outdoor pool, spa etc

we didn't have time for the spa and swimming pool, but our froends and family told us both were great

i didn't have time to use the spa and the swimming pool was now closed for the autumn/winter

room was very spacious, the bed was really big and comfortable

good sized room with lovely balcony and spa bath

pool was a welcome escape from the heat

wifi was frustrating as every other day or so it kept signing me out

cold food (that should be hot) no mini bar as advertised

so if i need to get my coffee i should wait unit 11 or to dress up and go to the bar which is not practical at

only alternative is mcdonalds next door, a friendly bar at 200m walking distance and a lidl supermarket next

booked a junior suite, wifi not working

lovely breakfast

gym is really non existent

nice and modern rooms. breakfast is excellent.

breakfast in room

breakfast was awesome

secure car parking

loved the pool and sauna

parking was great and the included supper was very good. the room was very quiet.

big clean rooms,parking,pet friendly walking distance to alcala centre.

we parked easily in the hotel car park and connected our car to the ev charger - free charging was a major

parking and family neighbourhood

charged 15 for our cat despite her not getting a bed or breakfast included.

so nice to have the parking behind the hotel

spa was closed.

the spa was only available in winter time and with the use of swimming hat

air conditioning not working pool only open in the afternoon spa closed

plus they also have spa though i didn't had a chance to try it

the spa was great and it is open from 9.30am to 10.30pm.

we had the pool to ourselves and the lifeguard was really friendly and super attentive

very poor, i could not get a bucket of ice for room despite complaining to reception twice and room service

room was fantastic, nice gym and great to have golf facilities a few steps away.

hotel restaurant is not open during the evenings, they do have a daily menu and bar menu

the view, staff, room service, coffee

i didn't expect that this is hotel for adults.

good parking love it

the parking area and room were very clean and well-maintained

the anal beads a page away from the club sandwich in the room service menu got a laugh out me.

amazing private swimming pool and sauna, also the bed was extra large a comfy

the breakfast is tasty and the bed are comfortable

i liked the jacuzzi and the pool is a good service

poor breakfast (bread and coffee only) with expensive rate

the breakfast was good, the drinks were refreshing and i liked the room

clean and comfortable room the best you have pool

private parking

the restaurant and bar was set in a cave and it was wonderful the food was great and well priced

parking is below the house in an open parking area, so drop your suitcases at the hotel door before

food surprisingly lovely restaurant & bar lovely hostess easy parking close to the hotel nice clean room with

absolutely unacceptable parking

would love a swimming pool there !

wifi available in the hotel for 4-5 days

wifi was correct

free wifi was quite adequate for my needs

location, room service, breakfast

early check in wifi ok staff friendly

gym very poor - most of the equipment defective

great for the one night stay, no tea or coffee though excellent service from sebastian in the bar in the

early check in wifi ok staff friendly

timings of the bar (very limited )

fast wifi

security password on the wifi makes it unsuitable for doing any online banking or other sensitive work

hot breakfast ...

thought i had free wifi, but they said no and charged me 6 per day

wasn't clear on room service, felt a bit deserted

they don't open the restaurant for dinner on sunday only the bar with snacks or cold food

the shuttle bus service to the airport enabled a quick sight seeing tour of the city via the metro

it has a gym that is open 24/7 and you can grab a coffee at the reception during check in check out while

the breakfast is good, nice ambience in overall the hotel

hotel is pet friendly

weak wifi

there is a bar and restaurant

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

the price was excellent for 4 people in one room. the air con and wifi was great

could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

it includes free use of gym, spa and swimming pool

the kids liked the pool

i ordered food through room service and it was delicious

friendly staff, friendly atmosphere, everything is neat and tidy, a wonderful bar with its own cuisine

free shuttle to the airport. they had 2 restaurants to choose from inside the lobby.

bar was closed and no coffee available either

the free wifi access must to be for all time stay at hotel

it would also be nice to have free wifi but i guess for the price, you really can't complain

as a pet-friendly hotel, we were able to travel with our furry friend, which was a big plus

overall, i was very happy with the stay and i love the rooms, large space, clean, wifi and all i can say

comfy bed and room and also quiet and clean with reliable wifi

room service also very fast

convenient to the airport, free shuttle, excellent breakfast

airport hotel with fantastic shuttle bus service

breakfast was also great

- i think there was spa rooms downstairs, but i wasn't sure how that worked - no map or guidance at check in

there is a gym and some services such as a spa available

would have liked a spa or larger exercise room, but not a big problem.

too hard to get the shuttle from airport to hotel because there are no courtesy phones or free wifi at the madrid

up within 15 minutes, staff were super friendly and helpful when i had trouble connecting to the wifi they fixed

); offers a good breakfast buffet daily, spa services and has a seasonal pool

well located, easy access, shops restaurants nearby, relaxed hotel, nice pool / gym, good rooms

if the gym had some free weights, that would be good, as only one weight machine to use for

i didn't get there early enough to use the pool. the outside of the hotel was plain.

the room service bed was actually quite good and reasonably priced, and the bed was really comfortable

the spa was best and the room was shiny and the beds was very good

rooms, very clean and spatious

the gym and spa are available in the building

the spa was a good value

spa is amazing

spa was not hot

spa area is great, water in hot tub not hot enough, but other than that, the steam room was great

lovely out door swimming pool and spa area

facitlities were great, the spa and pool were great to use especially in the madrid heat

spa is very small, can be updated but it was ok

, restaurants very expensive , only pool open in spa area

spa pool wasn t operational

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the

the gym and pool looked great but we didn t have time to use them

gym and pool are great

very clean and comfortable bed! staff are great! restaurant and bar great to have.

parking was across the street.

we had travelled all day and booked a hotel with a bar and restaurant but neither were open

the restaurant/bar offers delicious food from breakfast to dinner; everything we ate there was delicious

modern, cosy, beautiful room, beautiful facilities, great wifi por internet conferences

very clean with secure parking, an ideal ferry stop over.

great location with secure parking

car parking available on site

modern, excellent sized room, great wifi, great bathroom, good buffet breakfast, secure parking

modern, excellent sized room, great wifi, great bathroom, good buffet breakfast, secure parking

also the breakfast was really good

swimming pool and airport shuttle service.

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

the staff was very friendly. was travelling with 3 kids and they loved it.

location is good if you choose tu run or play golf, both just behind the corner

would not recommend this hotel as they charge 30euros for are pet and she was constantly disturbed by people

there was no room service

the wifi didn t work in the beginning, but a technician came and fixed it in the evening.

the gym is listed but actually closed permanently

wifi poor and no coffee facility in the room

location not a lot of places to have breakfast..

in the booking site it offers spa and relax zone and it only has a small sauna near the gym

a hotel for business people .hotel bar not open during our stay

was a lot of noise , there was a big group of kids that occupied most of the hotel and thet made oa lot of nice

is clearly a 'business' hotel and the result of this is that the restaurant and bar do not open friday, saturday

wasn't too pleased that the hotel's bar was not open over weekends, as we were staying there for the weekend

the spa was closed on a summer weekend and there is no pool.

spa is open for 16 years and older. also in the weekend the fitness is open at 10.00.

didn t tell us prior to our arrival that they don t have the wellness and spa centre anymore and it was the

generally good facilities including spa available for hotel guests

comfortable bed with a set of different pillows, quiet ac that's easy to run off, free airport shuttle

to access the parking

the location is outside the city but it's perfect if you have a pet as there are a lot of green areas to walk

free underground parking was a big plus, as well as the availability of a gym and a cinema room

didn t immediately understand how to access the parking; it would be great if clearer signs were added in the

free underground parking was a big plus, as well as the availability of a gym and a cinema room