10 minutes walk from metro, free parking, out from madrids old town

the kitchen was poorly equipped; in particular, the absence of a kettle and a toaster was inconvenient

we had an apartment which had kitchen with all the facilities

communal area with laptops, gym and a rooftop terrace

lot of amenities (gym, pool etc) with rooftop lawn & swimmingpool

the pool was stunning

peaceful location and plenty of room around the resort with parking next to the room pool was nice but needs to

large bungalow near a very big swimming pool

comfortable with good size tv and covered parking

for a place that s family oriented do they find it acceptable for kids to go at cancer hour to the

were no room service facilities, no information about wifi or hotel or local facilities in the room

there was no room service

rooms are pet friendly

the wifi didn t work in the beginning, but a technician came and fixed it in the evening.

the gym is listed but actually closed permanently

no free wifi. no airport shuttle

bar was closed and no coffee available either

lack of food service and payment to use wifi

makes no sense not to have free wifi in all the bedrooms nowadays

i had to pay for wifi and parking

the location, price of the room, and the free shuttle to the airport were the reasons for my choice

close to airport. dinner was above average. breakfast selection outstanding

t find my booking we asked about food so he said its closed in 5/10 minutes i then went to bar to order

wasn't clear on room service, felt a bit deserted

the shuttle bus service to the airport enabled a quick sight seeing tour of the city via the metro

amiable staff gym room is good

the gym was really small

we had a room with the kitchen

the breakfast is good, nice ambience in overall the hotel

i was also able to use the gym

it includes free use of gym, spa and swimming pool

the room was comfortable, and the room service was excellent

the gym open late any the music on the gym its too loud

breakfast really expensive

50mbps wifi up and down

facitlities were great, the spa and pool were great to use especially in the madrid heat

spa is very small, can be updated but it was ok

spa area is great, water in hot tub not hot enough, but other than that, the steam room was great

spa was not hot

lovely out door swimming pool and spa area

there is a gym and some services such as a spa available

would have liked a spa or larger exercise room, but not a big problem.

- i think there was spa rooms downstairs, but i wasn't sure how that worked - no map or guidance at check in

shuttle from airport to hotel breakfast

hotel pool is a beautiful bonus

the spa was best and the room was shiny and the beds was very good

family room is really comfortable, spa is nice

rooms, very clean and spatious

finally, the spa facility was a wonderful way to complete our visit to spain

the spa was a good value

spa pool wasn t operational

, restaurants very expensive , only pool open in spa area

beds aren't suitable for small kids who are in danger of falling off

late room service

we walk around the hotel and went to the pool and gym facilities

); offers a good breakfast buffet daily, spa services and has a seasonal pool

the wifi was strong, everything worked very well

room had a kettle and there was a small gym with a couple of machines you could use

i didn't get there early enough to use the pool. the outside of the hotel was plain.

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there

don t get me wrong it s very nice but it has the option to be better; for example the towel bar rack in the

the hotel facilities were good and the breakfast was very well prepared, making our trip enjoyable

tasty breakfast with a nice variety of options

apart from having to pay for breakfast and fridge not working

gym very poor - most of the equipment defective

i went for work travel , i needed good wifi which was not the case

wifi available in the hotel for 4-5 days

would love a swimming pool there !

location, room service, breakfast

wifi was correct

only thing to mention is the lack of breakfast options if you don't want to spend 20 a head (kids eat free)

the breakfast was very good too and a good

the gym facilities were amazing

only thing to mention is the lack of breakfast options if you don't want to spend €20 a head (kids eat free)

we loved the cleanliness of the hotel, the room and the gym, honestly a good hotel, good price

generally good facilities including spa available for hotel guests

the spa was closed on a summer weekend and there is no pool.

didn t tell us prior to our arrival that they don t have the wellness and spa centre anymore and it was the

spa is open for 16 years and older. also in the weekend the fitness is open at 10.00.

the gym is great but having the other aspects would be fantastic

wifi was temporarly broken, so it didn't work as it should in the room, but the aerial close to the

room service was superfast

bedding, a little gym, a gorgeous red marble bath with a tub, a window that opens (and a location quiet enough

to the airport, amazing for 1 night stay , super comfy bed quick wifi

small but functional gym, comfortable beds and room!

small, but nice spa on the roof

didn t like that there was no spa availability, and the timing was not right

staff was v friendly, kitchen well equipped and spa was lush.

de cafe , gel de ducha y champu , toallas de ducha y toallas para la piscina incluye una hora de spa gratis a

just not very pleasant visually - not such a problem and at the end it i believe that will like a spa or something

there was a huge spa bath, the room was clean and the staff were friendly

mini bar fridge did not work.

bad wifi

noisy: in my room i could clearly hear gym from 6

everything was perfect specially family room when you are traveling with kids

food was absolutely terrible, it really was. to clarify, i got room service from the

it would be great if they had room service other than breakfast

room which is then cold it s says you can have breakfast in room which i thought you could have room

comfortable room - sufficiently spacious for family of 4 (2 adults + 2 kids) with double bed and sofa bed (sofa

the pool was close by the time we arrived. it was closed by 8 pm