the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

bartenders, very friendly shuttle drivers, great staff overall

missed prepaid breakfast and almost missed shuttle to the airport

offer a shuttle to the airport

the hotel shuttle doesn't go to the airport.

free shuttle to and from airport

the concierge was wonderful. shuttle was a godsend.

the free shuttle to the arena was a life-saver

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

see above. there was no valet or apparent shuttle service.

qline shuttle stop was across the street which made getting to/from the arena convenient

personal pet peeve- the room door for handicapped rooms should not close automatically

but i think should be policy for parents to control their kids

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

the breakfast and happy hour were generous and

great location. wish the shuttle bus service could have been an option.

the pool and gym were both well maintained and good to

staff were great, kids enjoyed the pool

there was a bar down stairs,the outside patio was very nice

the outdoor space was excellent, we brought 9 kids between all of us and they were able to play and stay

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

location was very convenient also the fact you had a shuttle to the venue

went to concert and we got shuttled to and from

shuttle which shuttled us to the event but then went to explain to us that the airport has priority

provided a shuttle to and from the intrust bank arena (to the concert we were attending)

no shuttle service even though website stated they had one

breakfast sausage was rubber, eggs not cooked all the way, not much to choice from for what we paid

also the breakfast did not have much of a varietyz very bland

like everything except the swimming pool i thought it said heated indoor pool

the pool was a little cold for my liking.

toilet was loose and they aren't up front when booking about their airport shuttle hours

and it had a shuttle available

the shuttle out of the hotel.

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

airport shuttle

was close to the airport and had a courtesy airport shuttle

staff very friendly, room clean. fast easy shuttle to airport.

shuttle bus service is excellent and the atm availability is superb.

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

the rooms were spacious, clean and the airport shuttle gentleman was very kind, and helpful

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

shuttle service said they did not run before 8 so i made other plans then i seen it running.

airport shuttle doesn't run until 8am during the weeekend.

airport shuttle is a big bonus. breakfast was good.

booked the airport shuttle the day prior to my arrival

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

very clean and tidy. the shuttle was great too.

great staff on desk, breakfast,and shuttle

parking lot

they have a free, 24-hour shuttle service to the airport, which was awesome as my mother had to be at the

was friendly, airport shuttle is an amazing amenity, rooms were clean

bed, adequate facilities, and easy to get to, thanks to the complimentary airport shuttle

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

shuttle after the korn concert never picked us up

both shuttle bus drivers were friendly and courteous

breakfast was excellent! hotel was very clean and friendly!

say you have free wifi

staff friendly and breakfast was pretty good

my daughter had a service dog and did not realize the facility was not pet friendly until the day before call

whole room was dirty including windows with kids handprints everywhere

- easy parking

free breakfast, but good food nonetheless

their rooms are considered pet friendly, meaning they have no rooms that a pet has not or can not stay

wifi is very slow

the shuttle was a good bonus to the hotel

i assume theft is a common issue with these younger inner city kids

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

the pool hours.

we used a side entrance to enter and exit the hotel and access our vehicle in the parking lot

front desk manager was very rude and accused me of not paying a pet deposit and sneaking my dog

good location, plenty of parking, and not too busy. the staff were very nice & friendly.

close to airport with a shuttle

hotel was very accommodating & shuttle us from & to airport

i don't know if there was a shuttle or not, but i had a car that i had to park at the terminal, so if there

clean shuttle to airport

near airport and shuttle bus to and from.

very clean, comfortable, friendly staff, pool was great as well

room service breakfast also very good

the price no room service

ordered room service breakfast and there was hair in the eggs.

not aware of the pool being renovated but staff made arrangements with a sister hotel for our

they have 24 hours shuttle to the airport

shuttle to airport and allowed to leave my car there for the 9 days i was on my vacation

great hotel right next to airport with free shuttle service.

so close to the airport you could walk if you wanted to but why when there is a shuttle

i was very grateful for the shuttle service to my flight at the airport.

kids swimming at 1 a.m. being loud

pet friendly

property was clean and had easy access to parking, elevators, etc

needs larger parking lot and more selections for breakfast.

k-cup coffee maker not working. wall thin. could hear small kids across the hall.

breakfast was delicious and the staff were incredible

super clean and enjoyed having a kitchen! great lake area to walk the dogs.

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

more varieties at breakfast and a bigger gym facility with make this place perfect.

great location. breakfast and pool were excellent.

staff was wonderful they made my kids still at home i had my house burned down on the 4th of july so i had to

staff was wonderful they made my kids still at home i had my house burned down on the 4th of july so i had to

rooms, friendly staff, the breakfast was excellent

did not like the fact that it was a pet-friendly hotel and i was not clearly informed

breakfast

my kids and i was looking forward to the swim but we left disappointed

wonderful breakfast! friendly staff!

my kids felt so comfortable and loved breakfast and the pool

my kids felt so comfortable and loved breakfast and the pool

pool had to be closed suddenly while we were there.

ease of the check-in, the shuttle and spacious room.

we really appreciated the shuttle drivers and security guards who drove us back and forth to the casino

shuttle service to casino. breakfast service was nice.

they had breakfast that we took advantage of

only thing i would say they could improve on is the breakfast bar, some of the hot items were empty, maybe pay