we really appreciated the shuttle drivers and security guards who drove us back and forth to the casino

shuttle service to casino. breakfast service was nice.

ease of the check-in, the shuttle and spacious room.

the breakfast was great. everything was very clean and quiet. easy access.

it feels and smells very clean - offer nice room service options, so close to casinos!

pet friendly,

if they can provide breakfast for repeated guests it would have been good.

pet friendly environment

loved being on side with pool and lake view. very clean, comfortable beds.

) pool facing a small pond, and swaths of grass for kids to run off

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

stopped here to rest before driving the rest of the way home and thought the kids could swim but with covid

it has a pool and gym but neither of them were spectacular. but at least they had them.

wifi kept dropping. (free version). rooms could use some freshening and updating.

the swimming pool was colder than i had expected.

qline shuttle stop was across the street which made getting to/from the arena convenient

the location is great, good pool area with an outdoor sauna, the 5:30 kickback is cool and breakfast was yummy

pool/hot tub

but i think should be policy for parents to control their kids

kids talking loudly and adults

missed prepaid breakfast and almost missed shuttle to the airport

bartenders, very friendly shuttle drivers, great staff overall

the hotel shuttle doesn't go to the airport.

loved the hotel shuttle the best

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

the free shuttle to the arena was a life-saver

the concierge was wonderful. shuttle was a godsend.

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

free shuttle to and from airport

see above. there was no valet or apparent shuttle service.

shuttle which shuttled us to the event but then went to explain to us that the airport has priority

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

we enjoy the shuttle service to concerts to intrust arena

provided a shuttle to and from the intrust bank arena (to the concert we were attending)

location was very convenient also the fact you had a shuttle to the venue

great location. wish the shuttle bus service could have been an option.

were really looking forward to the indoor heated pool

traveled with 2 young kids for the weekend, we stayed one night and reserved a king bed suite

swimming pool is great fun for the kids

breakfast was good and varied a little from day to day

the happy hour, the dvd player, access to dvds, my room, the full size refrigerator, the kitchen utensils, the

they are remodeling the entrance, so the approach to the hotel, parking and the lobby are compromised

breakfast was as good as can be expected during the (covid 19 pandemic), the kitchen staff did a great job,

can t say i didn t like it, but the indoor pool area has such a strong chlorine odor it almost hurts your

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

comfortable bed, delicious breakfast, clean room and great service

breakfast

breakfast was not available due to covid 19

staff did not tell me about a $75 pet fee

i really appreciate the pet policy and the staff were very helpful putting me in a room near an exit so i could

the kids broke out with red bumps on their bodies after swimming

when traveling with kids and the extra food and drinks we bring, i was so

my kids and i was looking forward to the swim but we left disappointed

and we happened to come on the weekend where there was a kids bowling league or something in town, so it was

clean, new, breakfast included little

great staff on desk, breakfast,and shuttle

very clean and tidy. the shuttle was great too.

booked the airport shuttle the day prior to my arrival

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

should be more than one wait staff during breakfast

no shuttle service even though website stated they had one

pool was small

the breakfast was not refreshed. food was cold and there was barely any more left at 7 am.

the only problem for me that the breakfast starts at 6:00am and finishes at 9:00 am

there was only 1 waste basket, which was in the bathroom. need to have one in the kitchen.

ordered room service breakfast and there was hair in the eggs.

the staff is friendly. hotel is clean. the pool is very nice.

the price no room service

coffee bar in the lobby area just to get a cup on the go

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

and it had a shuttle available

the shuttle out of the hotel.

shuttle only runs on my runs on weekdays

toilet was loose and they aren't up front when booking about their airport shuttle hours

i was on business and my first room had 14 kids having a sleepover the floor above me

had early departure so breakfast was a nice treat and worked out perfect because served early

parking was tight.if you have an rv or pulling a trailer it's not the motel for you.

parking lot and walkways needed salt...very slippery.

kids swimming at 1 a.m. being loud

shuttle bus service is excellent and the atm availability is superb.

they even have a free shuttle

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

was close to the airport and had a courtesy airport shuttle

to pay a fee to leave vehicle in parking lot and when we checked in and asked about a shuttle the lady desk

airport shuttle is a big bonus. breakfast was good.

airport shuttle doesn't run until 8am during the weeekend.

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

needed a shuttle to the airport and chose this hotel based on the location and shuttle service

hotel airport shuttle runs inconsistently

good staff, nice rooms, free shuttle, free parking.

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

was friendly, airport shuttle is an amazing amenity, rooms were clean

very clean , friendly staff , and shuttle service.

location & shuttle service

both shuttle bus drivers were friendly and courteous

kids loved the breakfast, they didn't run out of food and the kids got to make their own waffles

kids, being able to swim is high on the list when selecting a place to stay

staff friendly and breakfast was pretty good

room and pool smaller than expected for the property

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

hotel was very accommodating & shuttle us from & to airport

close to airport with a shuttle

near airport and shuttle bus to and from.

courteous staff and airport shuttle personal were great

i was very grateful for the shuttle service to my flight at the airport.

great hotel right next to airport with free shuttle service.

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

to airport for early flight shuttle was there within 5 minutes to take us to airport at 3:00 am

was also able to return the rental car at night, and simply walk back to the hotel, and take the shuttle in the