we really appreciated the shuttle drivers and security guards who drove us back and forth to the casino

shuttle service to casino. breakfast service was nice.

ease of the check-in, the shuttle and spacious room.

the breakfast was great. everything was very clean and quiet. easy access.

it feels and smells very clean - offer nice room service options, so close to casinos!

pet friendly,

if they can provide breakfast for repeated guests it would have been good.

pet friendly environment

loved being on side with pool and lake view. very clean, comfortable beds.

) pool facing a small pond, and swaths of grass for kids to run off

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

stopped here to rest before driving the rest of the way home and thought the kids could swim but with covid

it has a pool and gym but neither of them were spectacular. but at least they had them.

wifi kept dropping. (free version). rooms could use some freshening and updating.

the swimming pool was colder than i had expected.

great location. breakfast and pool were excellent.

i loved all the options y'all had a available like the putting green, basketball court, pool, exercise room

pool/spa area was so hot we decided it would be uncomfortable to enjoy the spa and we had hoped to

can t say i didn t like it, but the indoor pool area has such a strong chlorine odor it almost hurts your

pet friendly too

breakfast was good

i really appreciate the pet policy and the staff were very helpful putting me in a room near an exit so i could

breakfast was not available due to covid 19

the room was very relaxing. the staff are very friendly and helpful. the breakfast was great!

rooms, friendly staff, the breakfast was excellent

our kids were looking forward to swimming and the pool was very cold.

pool had to be closed suddenly while we were there.

no breakfast due to covid, but they allowed the pool and fitness room to be open.

the swimming pool was not very clean and the water was to cold for my grandkids.

my kids felt so comfortable and loved breakfast and the pool

bartenders, very friendly shuttle drivers, great staff overall

missed prepaid breakfast and almost missed shuttle to the airport

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

offer a shuttle to the airport

loved the hotel shuttle the best

free shuttle to and from airport

see above. there was no valet or apparent shuttle service.

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

the concierge was wonderful. shuttle was a godsend.

the free shuttle to the arena was a life-saver

qline shuttle stop was across the street which made getting to/from the arena convenient

some hotels frown upon a bunch of kids being in a place all at once because of the noise

dinner and helping take them to the staff that was cleaning and they brought ice cream out for my kids to thank

the bed is comfortable and the breakfast is delicious and the security at the door and elevator

the kitchen staff is so nice

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

loved everything from all the staff chuck & joe the shuttle drivers and the front desk staff outstanding

thank you for providing shuttle to the arena

we enjoy the shuttle service to concerts to intrust arena

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

great location. wish the shuttle bus service could have been an option.

very clean and good breakfast.

everything was great. pool was wonderful. breakfast was very good. super clean.

staff were great, kids enjoyed the pool

swimming pool is great fun for the kids

had early departure so breakfast was a nice treat and worked out perfect because served early

paying the pet fee.

due to weather. pool close.

needs larger parking lot and more selections for breakfast.

the pool was closed but then again ita ? ? s covid.

not aware of the pool being renovated but staff made arrangements with a sister hotel for our

room service meals were prompt, well-prepared and very reasonably price

room service was great, bed was so comfortable

coffee bar in the lobby area just to get a cup on the go

very clean, comfortable, friendly staff, pool was great as well

booked the airport shuttle the day prior to my arrival

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

great staff on desk, breakfast,and shuttle

very clean and tidy. the shuttle was great too.

great facility. kids loved the pool. clean hotel.

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

shuttle only runs on my runs on weekdays

airport shuttle

toilet was loose and they aren't up front when booking about their airport shuttle hours

the shuttle out of the hotel.

no shuttle service even though website stated they had one

the indoor pool

like everything except the swimming pool i thought it said heated indoor pool

the pool area was about as hot as the nuclear test area in nevada

the pool was a little cold for my liking.

shuttle bus service is excellent and the atm availability is superb.

they even have a free shuttle

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

was close to the airport and had a courtesy airport shuttle

to pay a fee to leave vehicle in parking lot and when we checked in and asked about a shuttle the lady desk

was friendly, airport shuttle is an amazing amenity, rooms were clean

good staff, nice rooms, free shuttle, free parking.

they have a free, 24-hour shuttle service to the airport, which was awesome as my mother had to be at the

the shuttle to the airport reeked of cigarette smoke and her trunk was full of junk and very dirty

very clean , friendly staff , and shuttle service.

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

hotel airport shuttle runs inconsistently

airport shuttle doesn't run until 8am during the weeekend.

shuttle service said they did not run before 8 so i made other plans then i seen it running.

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

both shuttle bus drivers were friendly and courteous

kids loved the breakfast, they didn't run out of food and the kids got to make their own waffles

kids, being able to swim is high on the list when selecting a place to stay

staff friendly and breakfast was pretty good

room and pool smaller than expected for the property

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

hotel was very accommodating & shuttle us from & to airport

close to airport with a shuttle

near airport and shuttle bus to and from.

courteous staff and airport shuttle personal were great

i was very grateful for the shuttle service to my flight at the airport.

great hotel right next to airport with free shuttle service.

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

to airport for early flight shuttle was there within 5 minutes to take us to airport at 3:00 am

was also able to return the rental car at night, and simply walk back to the hotel, and take the shuttle in the