location to the mahwah office was great using the shuttle service arranged by the hotel

also, i called to inquire about the shuttle service at doubletree and was instructed to make arrangements when

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

parking lot not well lit at night

parking: i waited 40 minutes for a parking spot on arrival

it was very helpful to have the driver(shuttle)and back from dinner.

the room consisted of a living room, kitchen, bedroom and bath

if you stay more than one day there is no room service ,, breakfast was a very sparse continental period

accommadation, helpful staff very clean, great wifi

son has significant pet allergies and asthma as a result of that

shuttle service to airport was excellent

from the welcome, to the comfortable rooms, to the well-equipped gym, to the refreshments and meals, everything

signage for guest laundry room took us to completely the wrong place

property was great, did not have time to check the gym but staff did offer it

layout of the facility was a little confusing, for example i didn't know where the gym was located or the times

no shuttle

pool needs to be a little more warmer

when our kids were small, we got the 1-br suite

only shower so i have to stand uo to watch my kids up

room was cold no towels in bathroom pool was close in the morning kids could not go swimming

shuttle was always late or didn't

was a shuttle in the past to willowbroke mall, which they did not offer me and had to take an uber to get

the bar is closed

pool wasout of order. that was very disappointing.

snack bar by front desk has outrageous prices

at breakfast table (freshly prepared omelets), good bar and restaurant in the hotel, free shuttle to my customer

shuttle accommodating us was worth it

cleaning,support and shuttle service

it was very convenient because we got to take a shuttle from the venue to the hotel and vice versa

very accommodating with shuttle requests