shuttle picked us up at ict at 1:30 am (after a long day of flight delays) and was greatly

was also able to return the rental car at night, and simply walk back to the hotel, and take the shuttle in the

so close to the airport you could walk if you wanted to but why when there is a shuttle

loved the proximity to airport and the free shuttle to hotel and back to airport

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

good breakfast, convenient location to airport. excellent shuttle service.

courteous staff and airport shuttle personal were great

near airport and shuttle bus to and from.

clean shuttle to airport

hotel was very accommodating & shuttle us from & to airport

the shuttle was a good bonus to the hotel

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

i assume theft is a common issue with these younger inner city kids

both shuttle bus drivers were friendly and courteous

staff was very hateful to the kids and followed us around the hotel

the pool and hot tub are small.

staff was very hateful to the kids and followed us around the hotel

pool and hot tub i've seen at a hotel

the shuttle to the airport reeked of cigarette smoke and her trunk was full of junk and very dirty

bed, adequate facilities, and easy to get to, thanks to the complimentary airport shuttle

very clean , friendly staff , and shuttle service.

like to have known airport shuttle not included after trip unless you stay that night as well

location & shuttle service

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

airport shuttle is a big bonus. breakfast was good.

we paid a small fee to keep our car there while out of town and they had our airport shuttle ready and waiting

airport shuttle doesn't run until 8am during the weeekend.

shuttle service said they did not run before 8 so i made other plans then i seen it running.

the rooms were spacious, clean and the airport shuttle gentleman was very kind, and helpful

courtesy shuttle to/from the airport was convenient, and hotel staff were friendly and efficient

staff very friendly, room clean. fast easy shuttle to airport.

to pay a fee to leave vehicle in parking lot and when we checked in and asked about a shuttle the lady desk

they even have a free shuttle

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

airport shuttle

toilet was loose and they aren't up front when booking about their airport shuttle hours

and it had a shuttle available

the shuttle out of the hotel.

no shuttle service even though website stated they had one

breakfast sausage was rubber, eggs not cooked all the way, not much to choice from for what we paid

friendly staff, very welcoming, very clean and comfortable rooms, great breakfast,

there was only 1 waste basket, which was in the bathroom. need to have one in the kitchen.

room was really cute, the pool was bigger than most, it was very quiet, and the staff was very friendly

qline shuttle stop was across the street which made getting to/from the arena convenient

what a deal dinner and drinks and breakfast included. the staff was extremely friendly.

breakfast, dinner and drinks are a welcoming sight for a mom traveling with 3 kids

$14 parking fee, $50 pet fee

pool could have been a touch warmer, but the kids still had a blast

provided a shuttle to and from the intrust bank arena (to the concert we were attending)

great location and the shuttle makes it worth every penny!

thank you for providing shuttle to the arena

went to concert and we got shuttled to and from

shuttle which shuttled us to the event but then went to explain to us that the airport has priority

great location. wish the shuttle bus service could have been an option.

the room was good, staff was friendly. having breakfast every morning was good.

the kids were upset we couldnt swim

the pool and gym were both well maintained and good to

breakfast was good and varied a little from day to day

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

the concierge was wonderful. shuttle was a godsend.

the free shuttle to the arena was a life-saver

see above. there was no valet or apparent shuttle service.

free shuttle to and from airport

loved the hotel shuttle the best

missed prepaid breakfast and almost missed shuttle to the airport

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

offer a shuttle to the airport

bartenders, very friendly shuttle drivers, great staff overall

shuttle service to casino. breakfast service was nice.

ease of the check-in, the shuttle and spacious room.

we really appreciated the shuttle drivers and security guards who drove us back and forth to the casino

all the staff uses the parking lot and we had no place to park a larger

breakfast was delicious and location was great, everything was awesome!!

the parking ramp is a bid odd with no connecting walkway to the building

wifi worked well

- easy parking

told that i had to request room service, clean towels once, room only cleaned once when i asked housekeeping

the black out shades mean you either get no light or a view of the parking lot

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

great staff on desk, breakfast,and shuttle

after inquiring for a washer a dryer we were assigned a room located directly opposite from the laundry facility

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

location (so close to the shopping area) facilities (indoor swimming pool)

location and free parking

, we used the big table in the lobby for dinner and cake and the staff turned on cartoons for the kids

good location, plenty of parking, and not too busy. the staff were very nice & friendly.

entire pool, hot tub, and workout room was out of service which was not mentioned when i booked the room

loved everything, rooms and staff. great place. room service is top notch.

the only small issue we have ever had was a single bar manager that contradicted another employee for letting

the bar tender that night was awesome!! keep her around!

they also have a well stocked bar and make a decent drink

kids…apparently in town for basketball tournament as they bounced a basketball continually all

i definitely recommend this hotel for its pet friendliness

my kids left the pool

my stay ended up lasting longer than expected and was grateful for the laundry facility

no hot water on am and wifi osdies

pool/spa area was so hot we decided it would be uncomfortable to enjoy the spa and we had hoped to

off the main path, quiet, and everything was just as advertised, it was very clean, great parking area, quiet

only thing i didn t like was temperature of the pool water wasn t as warm as it should have been for a heated

pool was colder than we would've expected considering it was indoors

location. room size stocked kitchen/frig/dishwasher

staff at breakfast gluten free options available for breakfast comfortable beds well-appointed kitchen nice pool

breakfast was good

hotel amenities say there is a pool and spa

breakfast was not available due to covid 19

t clear the rooms until you leave no daily clean up and all the dishes are taken out of the room/kitchen area

and we happened to come on the weekend where there was a kids bowling league or something in town, so it was

large room with comfortable beds and great wifi

was small and for 100 a night all you get for a kitchen was a sink a tiny fridge and a microwave

our kids were looking forward to swimming and the pool was very cold.

the kids broke out with red bumps on their bodies after swimming