great staff on desk, breakfast,and shuttle

booked the airport shuttle the day prior to my arrival

very clean and tidy. the shuttle was great too.

very clean. airport shuttle and allowing to park on site for entire trip is outstanding.

very clean room with mini fridge,microwave and internet. indoor pool as well

manager did not like it when i reported a pool pizza party with at least thirty people and noisy kids at the

was a very nice stay free parking restaurant on site very convenient location

the bar tender made the absolute best drinks complimenting balance and its finest

loved everything, rooms and staff. great place. room service is top notch.

rooms are clean, spacious. room service is great

pet friendly

was very clean , and staff were very friendly at check in and check out breakfast was great

laundry facilities were inconvenient and had to take 2 separate elevators to get there

no hot water on am and wifi osdies

paying the pet fee.

great location. wish the shuttle bus service could have been an option.

breakfast was standard fair

very clean and good breakfast.

the bar was cozy and we liked the fire pit out on the patio

kids loved that the cleaning staff tucked in the stuffed animals and put the goggles on their heads

went to concert and we got shuttled to and from

thank you for providing shuttle to the arena

she was able to give me directions on how to get the hotel shuttle and was prompt to greet us when we arrived

provided a shuttle to and from the intrust bank arena (to the concert we were attending)

the hotel is sold out, management needs to do better about scheduling additional front desk/valet/shuttle

offer a shuttle to the airport

loved the hotel shuttle the best

the beds were so comfortable. they provided complimentary shuttle service. hotel was very nice

bartenders, very friendly shuttle drivers, great staff overall

the hotel shuttle doesn't go to the airport.

free shuttle to and from airport

see above. there was no valet or apparent shuttle service.

the concierge was wonderful. shuttle was a godsend.

the free shuttle to the arena was a life-saver

clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from

qline shuttle stop was across the street which made getting to/from the arena convenient

costello in the kitchen is so amazing

pool/hot tub

some hotels frown upon a bunch of kids being in a place all at once because of the noise

the gym was well equipped for an adequate workout away from my home gym

pet fee was quite high.

the room was very relaxing. the staff are very friendly and helpful. the breakfast was great!

staff at breakfast gluten free options available for breakfast comfortable beds well-appointed kitchen nice pool

wish their pool was indoors, but with all of the positive that i have coming off of this stay this was nothing

breakfast was not as good as it could or should have been

and we happened to come on the weekend where there was a kids bowling league or something in town, so it was

the pool heater was under repairs. it was cold to swim but the kids still enjoyed it.

my kids and i was looking forward to the swim but we left disappointed

the kids broke out with red bumps on their bodies after swimming

our kids were looking forward to swimming and the pool was very cold.

great location. breakfast and pool were excellent.

pet friendly too

great location. breakfast and pool were excellent.

can t say i didn t like it, but the indoor pool area has such a strong chlorine odor it almost hurts your

enjoyed everything about my stay i enjoyed breakfast, the gym and the hotel overall

only disappointment was that they listed a 3 mile radius shuttle, but there was no shuttle available

it has a pool and gym but neither of them were spectacular. but at least they had them.

we used a side entrance to enter and exit the hotel and access our vehicle in the parking lot

good location, plenty of parking, and not too busy. the staff were very nice & friendly.

, we used the big table in the lobby for dinner and cake and the staff turned on cartoons for the kids

no shuttle service even though website stated they had one

hot breakfast the turkey was rubber and need more options like biscuits and gravy or bacon or something

eliptical in fitness center was poor.

there was only 1 waste basket, which was in the bathroom. need to have one in the kitchen.

did not like that it was advertised that there was a inside heated pool but when we got there it was closed

shuttle to airport and allowed to leave my car there for the 9 days i was on my vacation

the women working the front desk helped us arrange a shuttle to the concert as well as to get picked up

they have 24 hours shuttle to the airport

great hotel right next to airport with free shuttle service.

loved the proximity to airport and the free shuttle to hotel and back to airport

shuttle service said they did not run before 8 so i made other plans then i seen it running.

airport shuttle doesn't run until 8am during the weeekend.

hotel airport shuttle runs inconsistently

positive things about my experience at this hotel, starting with the gracious and conversational shuttle bus

airport shuttle is a big bonus. breakfast was good.

staff very friendly, room clean. fast easy shuttle to airport.

the staff was very nice, i would also recommend leaving your vehicle at the hotel and use the shuttle to the

they had phone problems. courtesy shuttle to airport was delayed half hour.

the staff was excellent and the shuttle service was a blessing to get to our trip.

shuttle bus service is excellent and the atm availability is superb.

the shuttle out of the hotel.

airport shuttle

the airport shuttle starts around 7:00 am, so if you have an early flight, you might need an uber

and it had a shuttle available

shuttle only runs on my runs on weekdays

like to have known airport shuttle not included after trip unless you stay that night as well

they have a free, 24-hour shuttle service to the airport, which was awesome as my mother had to be at the

com and on their website did not reflect their policy of only providing shuttle service to the airport on the

good staff, nice rooms, free shuttle, free parking.

bed, adequate facilities, and easy to get to, thanks to the complimentary airport shuttle

beds, clean modern room, variety of included breakfast items, airport shuttle, convenient to highway and airport

hotel was very accommodating & shuttle us from & to airport

good breakfast, convenient location to airport. excellent shuttle service.

near airport and shuttle bus to and from.

clean shuttle to airport

both shuttle bus drivers were friendly and courteous

breakfast was simple with coronavirus going on

kids, being able to swim is high on the list when selecting a place to stay

staff was very hateful to the kids and followed us around the hotel

pull out couch fir our kids in our 1st room was full of crumbs and the mattress was discolored

the shuttle was a good bonus to the hotel

i assume theft is a common issue with these younger inner city kids

and dated decor, broken toilet in our first room (we had to be relocated), fitness center didn t have lights

modern hotel with excellent services. great staff and pet friendly

pool ambiance was nice at night with groups of people having a good time and were able to stay

room service didn't clean our room every night so we had a pile of towels in the hotel room and had

like the room, gym, pool.

the handicapped parking is not convenient. the bathroom could use a night light.

ease of the check-in, the shuttle and spacious room.

we really appreciated the shuttle drivers and security guards who drove us back and forth to the casino

shuttle service to casino. breakfast service was nice.

they had breakfast that we took advantage of

only thing i would say they could improve on is the breakfast bar, some of the hot items were empty, maybe pay