pleasent room cosy, all basic amenities. quite a nice selection at breakfast, plenty of parking

including the parking lot

was very friendly, clean rooms, breakfast had a good selection of food

the breakfast but understandable because of covid.

location - staff friendly - breakfast was good and had laundry service

great staff. very clean and comfortable rooms. shuttle service is convenient.

we were accommodated for an early check in, as we were arriving for a 3pm

the pool was closed and the laundry room had the washers and dryers unavailable.

well landscaped, great breakfast, comfy bed, nice kitchenette

the free breakfast was

the shuttle was continuously parked in the front entrance so only one car could drop off guests in

the 24 hour gym.

the pool was fabulous

wifi worked well, guest laundry was convenient, and overall the staff was helpful and pleasant

wonderful staff, real breakfast, indoor pool was great for the kids in december

no shuttle either

room was awesome very clean. loved having a full fridge. staff so nice breakfast was great

pool was a bit cold for being indoors in the summertime.

for a hotel in that location - clean, good gym, acceptable breakfast, comfortable room.

pet policy pricey

fortunately there is a mall very close by, either by walking or by shuttle, that has a huge variety of restaurants

room was very comfortable and clean. reception staff and courtesy shuttle staff were fantastic.

i didn t like that i didn t receive any room service within the 2 night stay

everything was very clean and up to date the pool and spa is very nice

there is no food service or room service or open restaurant in the hotel

rooms, the beds, the front desk laddies, outside seating, sam and the shuttle bus to train station, water machine

30 am, the hotel shuttle did not start running until 7 am, but your staff called the lahey and got them to send

i also was very pleased with the shuttle service that gave me rides to/from the hospital

there was a free shuttle running 6 days a week up to 4 miles

shuttle was nice to have although they will only take you within a 4 mile radius

is not a shuttle despite what says in the description

has advertised shuttle services, but upon asking staff at check-in we were informed they no longer offer them

shuttle to local train to boston very convienent

whole point of booking there was the shuttle to the train station but we couldn't use it due to the lahey clinic

no airport shuttle and about a mile from public train to downtown

great local shuttle service to local restaurants and stores

they expended 150% to meet my needs including a free shuttle to the train, assistance with transportation

free breakfast and shuttle service, pool was heated nice also

including the shuttle drive

shuttle service

parking was a bit tricky but manageable

cleanliness quite free parking

location. laundry on site. pet friendly.

the pool was too cold to swim in.

was very quiet, decent price, and kids loved the pool

pool, hot tub nor shuttle have not been working for months but was not mentioned in any online info

no airport shuttle. we would have gladly paid for this option were it available.

prior to reservation to find out about picking up shuttle from airport i was wrongly informed not truthful about

shuttle not available

needed the shuttle to take me to subway but the driver said it was too far

parking, free shuttle to local area, breakfast buffet included, kitchen allows to prep meals and stay in if

and the limited shuttle service was conducive to our travel plans

location with respect to boston centre and the absence of a shuttle service to the closest t stations

staff at the front desk were very helpful and friendly, as well as the shuttle driver

shuttle service in to waltham where you can catch the train in to boston although we found it

desk staffs and shuttle driver, bartenders are very nice, courtesy

staff was friendly and free shuttle service made life easier

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

shuttle to harvard square

very clean, friendly staff, free shuttle to/from cambridge