room was very comfortable and clean. reception staff and courtesy shuttle staff were fantastic.

fortunately there is a mall very close by, either by walking or by shuttle, that has a huge variety of restaurants

was comfy, wide variety of television and entertainment on the tv, pool and hot tub were relaxing and the staff

comfort wth kids, amenities, cleanliness,staff, and the location had great dining

we were very glad to be across the parking lot from the mall, so we were easily able to get a little christmas

30 am, the hotel shuttle did not start running until 7 am, but your staff called the lahey and got them to send

i also was very pleased with the shuttle service that gave me rides to/from the hospital

there was a free shuttle running 6 days a week up to 4 miles

the free shuttle. the employees were really helpful.

super-friendly staff excellent breakfast reliable shuttle

no local shuttle as advertised

shuttle to local train to boston very convienent

is not a shuttle despite what says in the description

no airport shuttle and about a mile from public train to downtown

has advertised shuttle services, but upon asking staff at check-in we were informed they no longer offer them

shuttle service

great local shuttle service to local restaurants and stores

clean. great design. free shuttle. free breakfast.

shuttle is very convenient. driver complained whole ride though.

shuttle didn't run on the weekend.

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

nice and big gym

a bar or small restaurant at night. many places around close by 9pm.

i like the food bar downstairs good choices reasonable cost

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff,

prior to reservation to find out about picking up shuttle from airport i was wrongly informed not truthful about

shuttle not available

pool, hot tub nor shuttle have not been working for months but was not mentioned in any online info

no airport shuttle. we would have gladly paid for this option were it available.

needed the shuttle to take me to subway but the driver said it was too far

and the limited shuttle service was conducive to our travel plans

parking, free shuttle to local area, breakfast buffet included, kitchen allows to prep meals and stay in if

shuttle service in to waltham where you can catch the train in to boston although we found it

great facilities, free shuttle service into town

staff at the front desk were very helpful and friendly, as well as the shuttle driver

i wish we took advantage of the free shuttle

shuttle to harvard square

it's in a busy place and no where around to walk to - but not a problem thanks to the shuttles!

central location and they have shuttles to the subway and to harvard square

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn

the shuttle service to airport and the friendliness of the staff

the airport shuttle took some time to pick us up and we had to wait for less than an hour

shuttle; free breakfast; quick elevator service; front desk well staffed and friendly; coupons for

location shuttle bus to mgh and airport. thanks.

the front desk girls and shuttle driver were wonderful

no shuttle either

great hotel if you have pet with,

suburb hotel - ample parking place, modern, good facilities you would need a car to make the most of

it has everything we need-laundry, food, kitchen, gym

fully equipped kitchen

shuttle to harvard so i could attend an event there, and a bus stop across the street from the

shuttle service from the hotel to various boston sites (museum of science, aquarium, etc

appreciated the free shuttle service

airport shuttle, which i can understand because of covid, but if you can't provide shuttle, then at least

sullivan square t-stop is only about 0.5 miles away and the hotel offers a free shuttle!

more frequent service of shuttle bus.

the location is slightly far from downtown, but the hotel had free shuttle service and we were able to reach

there are many amenities including restaurant/bar and convenience items as well as a shuttle

great facilities, location. shuttle service

the driver of the shuttle bus was a great source of information

breakfast was great, shuttle service is very helpful

very accommodating and helpful. it was nice to have a shuttle to area attraction.

were great, rooms clean, staff friendly, security was everywhere, couldn't have felt safer, shuttle was great,

shuttle bus around cambridge was a great addition

and also there are shuttle bus for every 20 minutes

very clean and well kept. free airport shuttle every 45 mins

anyway, the hampton inn in chelsea sent their shuttle driver to pick us up

room, location, shuttle, peice, stafff.

friendly staff shuttle to airport, and convenient

and the airport shuttle was a huge plus

loved the shuttle to/from the airport

the shuttle service was great. we ate in your pub and very satisfied as well.

great location. very convenient shuttle. grocery store in walking distance

in reception were very helpful, restaurant provided excellent meal, hotel shuttle very good, dropped us off at

front desk staff and shuttle driver in the morning are all superb,every time i stay !!!