staff friendly pillows could be better and room service breakfast was cold but coffee was

amazing staff, very helpful. room service was great, good food!

ordered room service for dinner and had to wait for over an hour which was the only downside

room service menu could be improved

room service also

we had room service dinner and the food was delicious

plenty parking spacious rooms

the bar and restaurant are also very good

lots of car parking space and on site restaurant was excellent

wifi in the room was very very poor

room, extremely comfortable bed, friendly helpful staff from reception, room service and waiting staff always had a smile

so i had to leave the room for room service

i will be returning and making use of the room service next time

lidia in the reception and amy from room service were stars

out and excellent facilities - everything you could possibly need provided in your room, plus room service, swimming pool

room service was quick and efficient

also didn't like paying for the car park and room service

we arrive at this hotel on our lengthy journey from west wales it is great to have the excellent room service and the food is very good

the cookies were awesome, didn t use the facilities, but room service was great.

was not impressed with how long it took for room service to take my order in the early evening

no bidy wash but room service did bring some

restaurant fully booked so i had room service

the app isn t the easiest to use and not great room service options

was nice, however we asked for one of our rooms to be a twin which it was not, then when we asked room service for bedding i was left to split and dress the beds

just one towel for 2 people no room service menu in the room

friendly staff, food good, discount at the bar for residents

didn't realise when i booked that it included breakfast too - what a fantastic price

it is a do it yourself breakfast with a hamper you can purchase from the pub or bring your own

would have been handy to have breakfast provided but i just got them to make me a tasty sandwich for my breakfast

on arrival, you walk from the pub car park at back across a little bar patio area to an old wood glass door with a temporary style sign that says rooms 1-3 on it

it was dirty no room service provided even when requested dishes r not washed properly mould in the rooms rooms r

had the room service, we had dinner which was very nice and the breakfast which was plentiful

location, plenty of parking, staff were efficient and friendly, nice bar and restaurant, i booked a double room for

no wifi facility

staff, meals and bar etc fine

room service was superb & great value

al la carte menu comprehensive but expensive- room service available - room needs more towels - limited tv channels by modern

t cheap), can get optional lower price menu expenses room service

food was impeccable and the fact we could get room service for dinner and breakfast made this place one of the nicer stays we've

priced out of restaurant evening menu,

the complimentary items was very generous and a pot of tea and cake with room service was just what was needed after a long walk

- great caring staff - all new equipment - coffee maker - smart tv - stable wifi - large parking - generous breakfast - overall excellent attention to

what really makes this place special though is the couple that run it and the breakfast

breakfast in the morning was substantial and kept us going for the day

his family are lovely, the property is gorgeous, the room was huge (we loved the space with our kids), and the beds were so comfortable

the room service food was not fabulous and neither was the breakfast .

breakfast and room service were good and staff especially friendly

although the restaurant was fully booked on the first evening we had good room service with full restaurant menu choice

room service food not up to standard.

fast room service, with good food on offer

a slight mistake, that can happen but not a big deal; no spare card to order for breakfast room service for the second morning and we had to call reception for milk to be supplied

breakfast was great and even decided to have room service as a special treat

the room service order was plentiful

was excellent and we took advantage of the room service and enjoyed breakfast on our

location, good sized room that was well appointed, good breakfast - that we had as room service as a treat

restaurant was closed due to pandemic, room service was good, food was excellent,

gone to the restaurant it would have been better, so there needs to be a little more attention to room service meals

room service very hit and miss , only 1 staff member trying to do everything

staff and room service meal was well above the average i've experienced

the room service was efficient, helpful and we were made to feel that nothing was too much trouble

and helpful bar staff, good food and a large, comfortable room

wifi was weak and would cut out every now and again

friendly bar staff and great pub.

didn't eat or drink at the bar as i wasn't comfortable with the other customers dogs in the pub

covered parking for our motorcycles and right in the centre of the village

wanted room service in the evening, when we spoke to reception we queried what was available for room

place so it was difficult to get around hotel plus unable to use the bar saturday night, no room service, staff not great, don't seem to know what

breakfast room service was very poor !!

instructions for coffee machine, details to contact reception, or any information about room service, food etc provided in room

room service was on time and the food was nice and hot

more vegan options on the room service

5 tray charge for room service.

the pizza from the room service was amazing

we ran out of toilet paper on the last day - due to covid-19 measures, room service was limited

was extremely comfortable, room was private and quiet, breakfast had really good selection, room service and food quality was outstanding

great breakfast

accommodation beautiful setting and plenty of parking

room comfortable with good tv and wifi connection

lovely hotel, comfortable and clean great staff food and bar facilities

location is optimal to visit the cotswolds, there is parking space and silence all around

my only small criticism would be the food and drinks were quite expensive (also the room service charge), particularly given they re in quite an isolated location and there aren t (-)room service menu could be more varied. (+)room service for evening meal. breakfast. bother delicious and with excellent service. (+)bathroom is amazing. lovely lady at reception checked me in. room service was quick to arrive. (+)and we enjoyed a drink in the lounge where he could play on the floor then had delicious room service (+) the food and wine selection were fantastic, both in room service and in the restaurant and, once again, specific needs (food allergies) were met with (+)room service breakfast was exceptional, dinner in the restaurant was superb (-)creaky bathroom door dirty trolley legs of room service which our crawling baby kept going for (-)expensive main menu in restaurant including drinks and limited choice room service menu. (-)30pm the room service menu consists of 3 sandwiches and that's it

of the bar staff was too busy clicking her pen to serve us, or acknowledge our presence while waiting for

lovely staff, nice big rooms, great shower, super spa, fantastic golf course.

my room at least) and wifi could have been a little more

maybe just longer hours for kids in the swimming pool would be nice.

(we ordered room service) the staff are very friendly and helpful (-)dining room service was slow had to wait ages for our drinks (-)been appreciated in the very warm sunny weather conditions and would have saved having to use the room service or the short delays in having an attendace at the bar (-)i wasn t aware lunch wasn t being served at the moment and no room service available. (-)times and conditions of room service were very unclear (-)the shower room service heating shower food

room location far at end of corridor effected wifi signal strength dinner, restaurant 56 only available for events / private dining

we are less mobile it was great to find disabled parking outside front entrance and a room on the ground floor

only other thing was that the lady who was in attendance on boxing day breakfast was not too happy about working this particular shift

wifi was great at all places

well room with spa bath breakfast choices characterful bar and restaurant staff incredibly

with lots of choices, super friendly friendly staff, very charming rooms and area, enough parking space

in the wishing well room - what a fantastic space

liked the bar area, the ambience , the lovely staff, the wishing well room with spa bath, our sunday night pizzas and breakfast the next day

first class local produce breakfast,

for a number for room service

only one member of staff and he seemed to do everything from being porter to receptionist to room service and the only bad thing i can say is that the mattress was very uncomfortable with

set along a cute river, breakfast was great and room service was very big and tasty

the only thing i d change is to add room service

was really excellent, except charge made for room service

room service was quick

room service great

drink at the bar because we were too late, the bar was still open and there were guests, but only room service was possible at 10

room service and a good menu choice and only an extra 5 tray charge

we ordered room service because the restaurant was busy and despite being told there might be a long wait it

everyone was very friendly including the locals at the bar in the evening , nice meal ,lady at the bar in the morning even wrote me a little map of where

wifi useless, towels not changed

od luck with that in the uk), wifi poor, unbelievable racket outside at 2am saturday night when the nightclubs let out whislt

the 'generic' bt wifi wasn't great

food bar and parking great, been before

good location. good for parking. friendliness of staff. room service daily.

food evening meal and room service plus good to have parking

room service was excellent

room service was quite acceptable

10 additional charge for room service!

bar wasn't open on a tuesday evening so we went to the spoons for food, we also called for a drink

the bar closed early midweek. however there were plenty of other bars with throwing distance

bar staff friendly on arrival quickly showed us around then left

nice room, nice local ales in the bar. pleasant and cheerful bar lady.

i required early check in and the staff did a great job in getting the room ready early for me to attend a

the room service was prompt and not over priced like some hotels i ve stayed in

the alarm call and not getting any answer from reception the night before when we wanted to order room service

staff working sunday morning & the room service staff were absolutely fantastic - nothing was too much trouble, really finished the

the hotel boasts room service for dinner which was handy too

to covid restrictions, room service was limited but they did have a system in place for requesting clean towels, room

staff also brought food over as room service in a very nice touch

fabulous food very reasonably priced. very comfortable bed and good wifi.

lovely clean room. plenty of parking. lovely friendly hosts. great breakfast.

only moan was no beans at breakfast haha

good snack in the evening and great breakfast - fresh and tasty

were room service trays in the corridor when we arrived and they were still there in the morning, there

there was no room service and the kitchen closed at 9

it also might have been nice to have room service available as we fancied a glass of fizz when we arrived

no telephone to phone reception or order room service

were not informed before we went that there would be no room service for stays under 4 nights

room service menu doesn't have everything on it

room service only offers sandwiches after 10pm

options for late night room service were poor

would be great to have room service offered

room service poor

we were in secret room 4 which is quirky with wonky floors, low beams, no tv and dodgy wifi and we wouldn t have changed a thing

to find parking

have to 'look for a person' to help, but a small price to pay for such a great inn

the fact there was no bar facilities.

have liked an information sheet re wifi breakfast and booking in and out times

were told on arrival that the restaurant was fully booked with no bar food or room service available

the room service menu was only from the bar and not from the restaurant which is a shame

room service would be great too

didn't pre-book dinner and was told the restaurant was fully booked, had room service instead.

quiet location, great room service

high end products for the bath room service is great

we ordered room service to enjoy a relaxing night and also amazing

we ate in the brassiere which was exceptional, and to top off our stay we enjoyed room service for a yummy breakfast

and as the hotel did not offer bar snacks or room service, we ate out on the 2nd night

om service) was excellent, breakfast was exceptional

lovely big room next to the river. staff kindly let me have room service.

there were a few problems ie no room service to clean the room even though we had left the please service our room on the door,

good location with good parking and lovely setting beside the canal

no wifi despite being advertised, had to get the staff in to fix the tv

parking directly outside

we re so kind and allowed me room service as my husband was unwell

friendly staff including room service chappie

the biggest problem was the wifi - it didn't work in our room at all or in the restaurant - we did manage to log on in the bar

plenty of parking, large room and modern, yet classy

breakfast was good, it came quickly with lots to chose from

it was perfect - 5 min walking distance to grittleton house, very clean, ensuite bathroom, parking space, and excellent full english breakfast prepared fresh by the owner

the family suite , that was clean and comfy and provided everything we may have needed

nd its remote) could have been a little better.

bed, very helpful staff and easy parking

easy off road parking. ground floor rooms available. nice pub for dinner walking distance

around the area, the bed was very comfortable and the day we stayed there was a quiz night in the bar - good

there was good wifi and a quality tv

great bar staff

however, powerful public wifi enabled use of whatsapp mitigated this

wifi was good

room service available

very kindly brought delicious light supper to my room despite not officially offering room service

wifi in the rooms is poor

fantastic bed. spacious room. beautiful bathroom. super-fast wifi! alana is a fantastic host.

arrived late and the parking was full, not really a complaint